Langtoninfo Avis 

I ordered a birthday present on the 6th Feb, and it still hasn't arrived (now 28th Feb) totally missing the birthday on the 25th Feb I bought it for. After several patronizing emails from Langton Info (have you checked with anyone else living in your house?) they are refusing to give me a refund as it is their 'policy' to wait a month to see if the item is truly lost in the post. Have they never heard of the Consumer Act? Or Distance Selling regulations? After reading these other reviews I personally doubt they even had the item in stock, or have sent it at all. They just want to keep my money for a month (if indeed I EVER get it back). What a scam AVOID LIKE THE PLAGUE.
I am reporting them to Trading Standards.

Seriously one to avoid at all costs, i guarantee any item they sell you can buy at least half price and even more. Don't go there.
Terrrible
The Pits
Awful
Avoid

This company has no clue about customer service. I ordered an item on Jan 6th in good time for my son's birthday on Feb 22nd. Despite the wesbite promises, it took them a week to even get the order out, it took 20 days to arrive and when it arrived it was the wrong item. After they confirmed that this was a mistake on the part of their supplier, I am still expected to international ship this item back to them at my own expense and only then will they issue a refund - but not for the shipping!! By the time we are all done, it will be too late for my son's birthday - not that I would consider buying the item from them now anyway. The best they would offer is a 10% discount on the item I don't want/didn't order. I think that the ratings on their website are suspect because these policies are just nothing but extremely bad customer service. Avoid doing business with LangtonInfo.

'Langton.info' (et al) are just people who have no stock and once you place an order they forward it to Amazon.

I placed an order of over $100 and didn't get a single item! This site is a complete scam. Don't waste your time or money.

This company took 5 days to dispatch my order. It then failed to arrive in time for Xmas. They offered no support other than to say in a cursory manner that it must have been delayed in transit. I placed the order in good time. They have not replied to my requests for information as to how I obtain a refund or what compensation they can offer for my lost goods. They are a cowboy outfit. BEWARE!!!

Lantonsinfo is ILLEGALLY selling books without copyrights. They NEVER purchased book, and inflate price. They hide their identify, location, address, management, executive, directors, employees, etc.

they are illegal crooks

Almost 1 month after transaction, after escalation with Paypal, I received an email:
I'm Edward from Langton Info writing regarding your recent purchase from us. I hope you were satisfied with your order and it has now arrived. Should you have any outstanding issues please respond to this email.
We've introduced a rating system for transactions, so that other customers can evaluate our customer service quality. You can help by rating your order -- It's easy, just click the "Leave feedback" link below. Your feedback would be much appreciated.
We hope to be of service again soon.

BLOODY AWFUL!!!
The positive feedbacks on their website sounds completely inconsistent.
STAY AWAY FROM THEM!

Gedas

From the website,
"We might not always offer the "best deal", but we offer a fair deal with an exceptional level of genuine service to match. Even though it means our prices are slightly higher, we don't pressure our suppliers to reduce royalty payments to authors and other copyright owners."
So a fair deal is £17 for a £6 (max, as little as £2.50 elsewhere) gasket, I don't see the deal there?!?
As for "exceptional level of genuine service to match", is that why they have no phone number??
I'd steer clear of this company, well clear!