They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Voir plus
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Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Voir plus
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Voir plus
Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
À propos de l'entreprise
Écrit par l'entreprise
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Coordonnées de contact
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Royaume-Uni
- 01332348644
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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First time buyer - very impressed with the customer service
I bought a pair of Swarovski binoculars on line and the buying process was straightforward. Due to no fault of LCE, the delivery courier could not collect them that day, which meant that I received them a day later than planned.
This wasn't a problem for me and I was impressed that a member of the Derby branch phoned me as soon as possible and explained the situation, apologising for the slight delay, although it was beyond their control.
The binoculars arrived well packaged and were exactly as described on their website. This is the first time I have bought anything from LCE and based on this experience I would definitely buy from them again.
Excellent condition Z6ii & 24-120 at a…
Excellent condition Z6ii & 24-120 at a very competitive . The delivery was prompt & the camera & lens are in superb condition.
Usual excellent service from LCE. Thankyou to the Derby team.
Used camera purchase
It was a trouble free experience from start to finish. It was the first time I have bought online with yourselves, I use the Reading store usually face to face. Would use your online service again
A stress free experience Good prices…
A stress free experience Good prices Terrific service Great used products Two stand out stores I always end up returning to are Derby and Manchester
Amazing communication
Communication with the seller was superb - they resolved an ordering issue incredibly quickly and I had my product within 48 hours. Couldn’t be happier!
Excellent service
Second time I have purchased used gear from LCE and as before and the items were as described (as new..mint).From order to delivery was only three days and Rob at the Derby branch was very friendly and helpful.No hesitation recommending LCE Derby.
Fantastic experience with London Camera…
Fantastic experience with London Camera Exchange. Was very cautious about spending a large amount of cash online with a company I’ve never used before. However after reading very positive reviews on Trustpilot I took the plunge and was very impressed with the quality of the lens I purchased second hand. Extremely fast postage and great communication keeping me up to date with the progress of my order. Item arrived next da and was extremely well packaged and I am over the moon with it.
excellent service
I contacted LCE via email to arrange a trade-in and purchase of a Nikon Z50ii. The response was very quick and informative. The collection of my items was arranged very quickly and smoothly.
The same can be said about the offer made for trade-in and the purchase of the new camera.
I'm very happy and would recommend them to anyone.
Staff very helpful and arrive next day
Very quick delivery and great value
Very quick delivery and used lens was exactly as described.
Will definitely use again when looking to buy another lens
My "go to" for used gear
Never have a problem ordering from LCE. Accurate descriptions, good prices and well packed, fast deliveries. Thanks!
Helpful staff
Helpful staff, as always. Item bought online and delivered to my local branch for peace of mind.
great service
My order was really quickly dispatched and arrived in great condition. Happy with this service.
Swift delivery
Good price for the item. The second-hand product had all accessories and the box. Swift delivery.
Very competitive price
Very competitive price, goods well-packed and condition exactly as described. Package arrived exactly when it was suggested it would, all in all 100%.
Found buying from them was made easy
Found buying from them was easy and painless product advertising was good when making a choice will buy from them again
I paid £4.99 next day delivery on a…
I paid £4.99 next day delivery on a £12 lead. Ordered sat and will be delivered today. Thurs lunchtime. Why? Because they won’t leave it in my parcel bin due to it needing to be signed for. Yes fair enough on an expensive bit of equipment but a £12 hdmi lead??? Had to redeliver on a day off and make sure someone is in. Not good.

Réponse de London Camera Exchange - Derby
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