London Camera Exchange - Derby Avis 

815
TrustScore 5 sur 5

4,9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Voir plus

Noté 5 sur 5 étoiles

Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Voir plus

Noté 5 sur 5 étoiles

I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Voir plus

Noté 5 sur 5 étoiles

Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.


À propos de l'entreprise

  1. Magasin de photo
  2. Magasin de jumelles
  3. Magasin de matériel de photographie

Écrit par l'entreprise

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Coordonnées de contact

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Royaume-Uni

  • 01332348644

4,9

Excellent

TrustScore 5 sur 5

815 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(815)

2 718 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time I have purchased used…

First time I have purchased used photographic gear without first viewing and the experience was made far less anxiety provoking thanks to some initial contact with the excellent Sammi from the outlet in Bath. I subsequently purchased on line from the Derby store and felt far more confident in doing so. The used lens arrived promptly and very well packaged. It had been described as ‘good’ condition but I would have called it very good condition. Thank you very much

29 décembre 2025
Noté 5 sur 5 étoiles

The description of the flashgun was…

The description of the flashgun was spot on a great product at a great price.
DPD did a great job I received the flashgun the next day Christmas Eve .
I would recommend London Camera Exchange.
Many thanks .

23 décembre 2025
Noté 5 sur 5 étoiles

Love this company.

That's my second purchase with LCE, I really find good prices with excellent second hand products, I'm very happy with my Sony A7CII that I bought back in July, and now, very happy with my Sony 24-70mm gm II

23 décembre 2025
Noté 5 sur 5 étoiles

I was looking to sell my second hand camera

I was looking to sell my second hand camera to a reputable buyer and sought out London Camera Exchange, who I had used before. They gave me a very fair valuation and handled the process very professionally and with customer satisfaction in mind. As a result I was very satisfied with the agreed price and received my funds promptly. Communication was excellent throughout and I would recommend London Camera Exchange.

12 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Give better prices to regular…

Give better prices to regular customers.
Need to work as one company. Derby branch thinks it's an independent!

7 décembre 2025
Logo de London Camera Exchange - Derby

Réponse de London Camera Exchange - Derby

Dear Rsharma

Thank you for leaving us a review. We have investigated your complaint and it appears that the goods were set aside for several weeks without any further contact and without a deposit being paid. Unfortunately, without a deposit we are unable to reserve items for extended periods of time, so the camera was returned to the original branch.

For future reference, to secure a camera a deposit will need to be made.

Kind regards,

Your LCE Team

Noté 1 sur 5 étoiles

I still haven't received the camera…

I still haven't received the camera because DPD are apparently having 'issues'. I appreciate this isn't your specific domain, but it is impacting my customer experience and I'd be surprised if they haven't updated you on this since it's an order from you.

30 novembre 2025
Logo de London Camera Exchange - Derby

Réponse de London Camera Exchange - Derby

Dear Customer

Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.

Our Derby team is in ongoing discussion with DPD while their investigation continues. In the meantime, we are searching across our 26-store estate to locate a replacement item of the same type.

We understand your order is currently still with DPD, having been impacted during their busiest time of the year. As the delay sits with the courier, we would appreciate it if your feedback reflected this — perhaps by reviewing DPD directly rather than our business.

Kind Regards

Your LCE Team

Noté 5 sur 5 étoiles

Derby and Chester branches are great!

I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to work there after all these years. They are like Richer Sounds of photography if you know what I mean - just great. So I bought this time ONLINE from Derby branch and everything went very smooth - quick dispatch, confirmation emails, lens clean and working without issues. I never dealt with them in person, but online transaction went great, so I definitely recommend them

11 novembre 2025
Noté 5 sur 5 étoiles

While my latest purchase has been…

While my latest purchase has been online from LCE Derby I have used this company for over 40 years. Firstly in Bristol, then in Bath shops rather rthan online but the last 10 years more online. I have found them to be very helpful together with a fair price if buying s/h.

27 novembre 2025
Noté 5 sur 5 étoiles

Ordering from London Camera Exchange

I have ordered quite a few used items from various London Camera Exchange shops and 3 things stick out 1) They are always very competively priced 2) The items are always as stated on their website and 3) They are always keen to help with any queries you might have, what more do you need.

20 novembre 2025

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