They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Voir plus
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Lisez les avis des autres
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Voir plus
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Voir plus
Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
À propos de l'entreprise
Écrit par l'entreprise
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Coordonnées de contact
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Royaume-Uni
- 01332348644
4,9
Excellent
815 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Exceptional service
Exceptional service, easy to use platform and communication was had at each stage.
6 octobre 2025
Great little business
I have had a few camera's & and bits and pieces from LCE derby over the years. Always great service and alway friendly just got A7 III and the price was superb.
25 octobre 2025
Avis spontané
I purchased used Sony A7CR from LCE
I purchased used Sony A7CR from LCE. Part exchanged my old lens. The PX price was very fair and competitive, communication was was very good and straightforward. Very happy to deal with
18 octobre 2025
Easy to find desired product online
Easy to find desired product online, ordering straightforward - very fast delivery! Product as advertised.
14 octobre 2025
Happy customer
Good communications, item arrived exactly as described, good price & quick delivery
4 octobre 2025
After 50 years LCE remain a great place to do business with
As always with LCE the whole transaction was smooth, painless and pleasant.
6 octobre 2025
A long way from me in south…
A long way from me in south Oxfordshire, but it always feels like LCE is a close neighbour; helpful staff, responsive to email enquiries. Goods always well packaged and swiftly delivered. Just how all 'shops' should be, great customer service!
6 octobre 2025
Easy Value shopping
Always easy to buy from your on line shops,
Good value products with excellent delivery.
What more do you need.
4 octobre 2025
Easy to use website
Easy to use website. Good description and pictures. Straight forward to order. Good information on delivery and kept informed arrival quickly and well packaged. Was as described very pleased with purchase.
4 octobre 2025
Fantastic company.
Derby branch.
It is very rare in these enlightened times to find a Company where customer service is as it once was. This Company and especially this branch have it in spades. Nothing was too much trouble. No question too daft. I dealt with Darren and a nicer more knowledgeable person I doubt you could find. This is now my go to place. Professional. Knowledgeable. Faultless.
8 octobre 2025
Avis spontané
Great service
The awsome service i received
The member of staff was so helpful and new every thing I asked
Thankyou for everything
2 octobre 2025
Great service.
1 octobre 2025
Always a Fast first class service with…
Always a Fast first class service with next day delivery good as described or better highly recommended retailer 5*
30 septembre 2025
First class online experience.
I ordered a lens, which was described as 5 star, via mail order.
The lens was delivered, via DPD, less than 24 hours after I placed the order.
The description was accurate - the lens was ‘as new’ and was supplied with all paperwork etc. Even the box was unmarked!
The price was also extremely competitive.
Thank you LCE Derby.
25 septembre 2025
Great customer service
Well packaged and arrived next day, even when I had missed the cut off by 45 minutes. Used DPD so I knew I was in safe hands. Camera as described. No issues found so far. Would have liked the option to pay by Klarna rather than PayPal.
18 septembre 2025
Great service
Great service, great second hand rating system, big fan, lots of local stores too. Support our high streets. :-)
20 septembre 2025
Product condition really was excellent
Product condition really was excellent. No doubt.
Price was good with special Summer Offer.
Well packed and delivered to timescale.
9 septembre 2025
Great item, fair price, great experience.
Exactly as described, superb quality item fast delivery and great packaging.
16 septembre 2025
Great communication with the guys at…
Great communication with the guys at Derby.
A very good price offered for my trade-in items and very patient when dealing with some issues I was having over collection.
9 septembre 2025
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