Lead Forensics Avis 946

I started using lead forensics last July as part of my sales role. I absolutely love it . It’s such an easy system to use and navigate . My role has become a lot more efficient because of lead forensics .

We use Lead Forensics as a core part of our business development strategy to identify previously anonymous website visitors and turn that interest into genuine opportunities. The main business problem it addresses is the lack of visibility into who is visiting our website, showing interest, but not completing enquiry forms. Lead Forensics enables us to see which organisations are engaging with our site, the pages they are viewing, and how frequently they return. This insight helps us understand which companies are actively researching our business and allows us to prioritise outreach to prospects already demonstrating interest in our services. The platform strongly supports our prospecting activities by providing data that enables us to identify engaged accounts and tailor our outreach accordingly. As a result, our conversations are more relevant and timely. We use Lead Forensics primarily for new business development, and it plays a key role in how we qualify leads and focus our time on the most relevant and high‑value opportunities. Overall, the product is excellent. It helps us work more efficiently, have more meaningful conversations, and convert website interest into viable, workable leads for our services. In addition, Sac is always readily available for support, queries, and training. I would highly recommend Lead Forensics.

Scammy company, avoid. We took out a limited term contract that they extended for a whole year without our explicit consent, using terms that they changed mid-way and hid in dense website T&Cs. They insist on meetings when these do not want to be taken to go over contract details.

They are now taking payments from our account without our permission.

We have recently onboarded with Lead Forensics and have dealt with both Daniel & Leon. So far the service has been brilliant. Leon took the time to really understand our business.

Bad customer support. Not a useful software. Scammy contract by extending our contract without our knowledge.

Hasn't proven to be a useful tool for our business and auto-renewal clauses have made this a painful waste of money.

The team at Lead Forensics are very helpful and always on hand for anything we need. The monthly check-ins help ensure everything is on track and provide valuable insights into our visitors.

Our account manager, Ryan Thomas, is always friendly and helpful.

We've been very impressed with Lead Forensics. The portal is intuitive and provides an excellent depth of data, giving us great insight into the businesses visiting our website.

The communication from the team and the support from Ryan Thomas, our CS Manager, has also been excellent throughout. The data we've gained from the platform has helped us better understand our audience and ultimately given us a competitive edge in how we approach sales and marketing.

Don't give them your number, they will bombard you with phone calls. You confirm your address by email and they keep calling you to confirm over the phone. If you block one number they just call from another. I tried to get the boss to use them but now I definitely won't.

Jess at Lead Forensics has provided brilliant customer service. She has taken the time to really try and understand how we use the platform and made suggestions for us to maximise its impact. She really knows the product and has been a very helpful expert!

Great Product and Jack Makes it really easy to understand. thanks for the presentiaotn.

Jack is a vulcano of energy ! showed us an appetizer of a wide potential. Very clear and kind

Lead Forensics functionality has been really useful in tracking who has been visiting specific pages on our website. Jacki, our customer success manager, has been great to work with and extremely responsive to all requests. Highly recommend using LF.

Since adopting Lead Forensics one year ago, we have been able to visualize our results effectively and in a structured manner. Notably, it has enabled closer collaboration between my marketing team and our sales team.

I would like to extend my sincere appreciation to Jessica Hall, who has supported—and continues to support—us in our journey toward becoming a sales organization of the highest quality. Despite working across different time zones, she has consistently provided exceptional assistance, demonstrating remarkable expertise.

Since we joined LF several years ago, the team have been extremely proactive in helping us make the most of the tool. Rhys is endlessly patient, and will frequently show us new ways to use the data we've collected from our website to get insights into visitor behaviours.

We're trying to drive better customer success in our own business and Lead Forensics are my benchmark as I've genuinely been so impressed.

We really value our collaboration with Lead Forensics. As a small business, having clear visibility of who is engaging with our website and being able to act on that quickly is crucial – and Lead Forensics makes this incredibly simple. It streamlines our daily sales activities and gives us fast, structured opportunities to reach out to the right prospects at the right time.

Working with our account manager, Lucy Murrell, has been a real pleasure. She is highly professional, proactive, and understands the realities of a small company that doesn’t always have perfectly streamlined processes, but often works with quick reactions and short-term decisions. Lucy recognises this, anticipates our needs, and helps us adapt our Lead Forensics setup so it fits the way we actually work.

We’ve booked several sessions with Jack Wingate to support the setup of workflows following our Lead Forensics integration with Salesforce, and the experience has been excellent throughout.

Jack took the time to walk us through each stage of the process, explaining how everything works while also setting much of it up on our behalf to ensure we were capturing the right data and outcomes. His approach was very practical and based on best practice, which made the whole process far clearer and easier to manage.

We also have a follow-up session once everything has been live for a couple of weeks to check that data has been pulling through correctly and to make any necessary refinements, which is really reassuring. Jack has been incredibly helpful, knowledgeable, and proactive - and a genuinely kind and easy person to work with.

Lead Forensics is a simple, intuitive tool to use and provides a useful direction for Sales and Business Development. We always get valuable support from Rhys Evans to help our businesses get the most out of the data, such as customisation, reports, and other useful tips on flagging and filtering.

Our onboarding experience with Lead Forensics has been very positive. The platform offers valuable insights into website traffic, and the setup was clear and easy to follow.

Rhys took the time to understand our different business units and showed us, in a very practical way, how to get more value out of Lead Forensics depending on the use case. Overall, a good tool, supported by a knowledgeable Customer Success Manager who helps translate data into meaningful action.

I have worked with Lead Forensics for 15 years and would recommend the platform to anybody who wants to track website engagement and generate more leads.

Lucy is the Senior Customer Success Manager for a group of companies - she is very helpful and quick to respond.