Leighton Vans Avis 

55
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Start to finish the Leighton boys were class… delt with Jordan and Lewis who were both fantastically helpful in putting me into the right van… big shout to Mike as well going the extra mile to sou... Voir plus

Noté 5 sur 5 étoiles

A huge thank you to James at Leighton Vans! In the midst of a road trip in our VDub, had an issue with a headlight/indicator. We were able to detour to the Rotherham site where he immediately sent us... Voir plus

Noté 1 sur 5 étoiles

First time using LV, products were poor quality. Had to return one large item due to shocking quality, this took a while to be collected with couriers failing to turn up on planned days (Not LV issues... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service today from Tim and the team at Leighton Vans. My van was in today for the EPC Leighton big brake kit and rear brake upgrade. I arrived early but was allowed in before they’d even offi... Voir plus

À propos de l'entreprise

  1. Concessionnaire Volkswagen
  2. Atelier de mécanique automobile
  3. Concessionnaire de véhicules à moteur
  4. Agence de location de camping-cars
  5. Magasin d'accessoires pour poids lourds
  6. Agence de location de fourgonnettes

Écrit par l'entreprise

Operating from its state-of-the-art Rotherham-based headquarters, Leighton Vans is undoubtedly the UK’s most-loved VW Transporter sales, servicing and customisation outfit. Offering new and used vehicle sales/leasing as well as camper van hire, full servicing solutions and a wide range of performance and visual upgrade solutions all under one roof, it’s little wonder why Leighton Vans has been dubbed the ‘one-stop-shop’ for discerning Transporter owners across the entire country and beyond.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(55)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Leighton Perfection

Leighton Perfection! thank you guy's...
I’ve been counting down the days to finally collect my new van from Leighton Vans, a pipe dream for over a decade. From my very first visit, where I got to see the vehicle and build my dream van with all the trick extras and super cool brakes, the whole experience has been fantastic. Everyone there is incredibly friendly and helpful, always making you feel welcome and right at home. The Leighton HQ itself is an amazing place to visit, with so many incredible van builds to walk around and admire.

A special thank you has to go to Jordon Pointing, who handled my van build from start to finish. Nothing was ever too much trouble, and he truly went above and beyond to make sure everything was exactly how I wanted it. Thank you, Jordon. Thanks also to the guys in the detailing bays. I had a good chat with them while walking around, and they were friendly, polite, and clearly work incredibly hard to make sure the vans look absolutely perfect for handover.

To sum up, Jordon and the entire Leighton crew are amazing. Their vans are top quality, and they genuinely deliver a first-class experience. I wouldn’t hesitate to recommend them to anyone.

Thanks again to the whole team!

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Great service today from Tim and the team at Leighton Vans. My van was in today for the EPC Leighton big brake kit and rear brake upgrade.

I arrived early but was allowed in before they’d even officially opened. They got to work as soon as as the technicians arrived and kept me up to date as I waited. Very pleased with the new brakes, the work and Leighton customer service. Highly recommend 5 star.

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Leighton class act

Start to finish the Leighton boys were class… delt with Jordan and Lewis who were both fantastically helpful in putting me into the right van… big shout to Mike as well going the extra mile to source me the exact specs!

All in all genuinely the best sales team I have dealt with nothing is too much trouble!

Thanks guys can’t wait for collection day!

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

A huge thank you to James at Leighton…

A huge thank you to James at Leighton Vans! In the midst of a road trip in our VDub, had an issue with a headlight/indicator. We were able to detour to the Rotherham site where he immediately sent us to the customer lounge area and ran the van round to the workshop. Within half and hour had replaced the light which was still under guarantee. We were on our way in no time. Absolutely fantastic service from James & the workshop. Thank you so much!!

29 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer care from the word go

Customer care from the word go. Spoke to Mark about a new van hire for business use straight up answers and supplied the facts and figures without any obligation figured are reasonable Too. Potential for another review soon. Cheers Sy from Engiclean LTD

27 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Buy direct from manufacturers

I bought some van speakers at Leighton that developed a fault. Leighton waived all responsibility and said they would consult with the manufacturer. After 4 months of being messed around I had to contact my credit card company, who quickly re-credited my account.

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Lazer lights and Big Brakes

I had some Lazer lights fitted and a set of Big Brakes, the service was amazing, everyone who works at Leighton are treating you like you are the most important person in the room. Top service.

11 décembre 2025
Avis spontané
Logo de Leighton Vans

Réponse de Leighton Vans

Thanks so much for the great feedback ⭐
We’re really glad to hear you’re happy with the Lazer lights and Big Brakes, and it’s brilliant to know you felt well looked after. That’s exactly what our Aftersales Team aims for, so your comments mean a lot to us.

Thanks again for choosing Leighton Vans – if you ever need anything, just give the Aftersales Team a shout, we’re always happy to help.

Noté 1 sur 5 étoiles

wrong items sent, missing items,broken promises, and poor communication

I’m really disappointed with my experience ordering from Leighton Vans.

My order has been a mess from start to finish. First, they sent me roof bars instead of the side bars I actually ordered. I had to go through the hassle of arranging a return before they would even consider sending the correct item, I later discovered that a window fitting fitting kit was missing. I contacted Leighton Vans and was told it would be sorted. After several follow-ups, I received a call on Saturday from a team member who assured me that the missing kit would be sent that day by Transporter HQ. Who supply the camper glass bundle

I’ve still had no dispatch confirmation, no delivery, and no proper communication. Every time I’ve been promised an update,

I expected much better from a company with Leighton Vans’ reputation. Based on my experience, I wouldn’t recommend them — the service has been frustrating, unreliable, and unprofessional.

11 octobre 2025
Avis spontané
Logo de Leighton Vans

Réponse de Leighton Vans

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.

This isn’t the level of service we aim to provide. We’ve looked into this and would really like to resolve the matter fully for you — including the items you mentioned and the communication around your order. To do that, we just need a few details so we can locate your account and investigate properly.

Please could you email info@leightonvans.co.uk
with your:

Full name

Order number

Contact details

Once we have this, we can make sure everything is corrected quickly.

We take all reviews seriously and are committed to putting this right.

Kind regards,
Leighton Vans Customer Support Team

Noté 1 sur 5 étoiles

Not a great first experience.

First time using LV, products were poor quality. Had to return one large item due to shocking quality, this took a while to be collected with couriers failing to turn up on planned days (Not LV issues but still adds to the frustration after booking time off work), item returned and they confirmed it was received back on Monday 2nd June. Over a week gone by and still no refund. Customer service is very hit or miss depending who you speak to. Not a great first experience unfortunately.

6 juin 2025
Avis spontané
Logo de Leighton Vans

Réponse de Leighton Vans

Hi Daniel, thanks for your feedback. We’re sorry to hear your first experience didn’t meet expectations.

Just to clarify, the items you purchased—our floor mats and rear spoiler—are two of our most popular products. We’ve sold thousands of these without issue, so we’re surprised to hear of the quality concerns and we’ll be reviewing this internally.

Regarding the refund, our returns policy clearly states that refunds are only processed once the returned item has been received back at our facility. In your case, the item was received yesterday, so the refund is now being actioned. We appreciate your patience, but stating it’s taken over a week isn’t quite accurate based on this timeline.

Courier delays are frustrating—we totally get that—and while it’s something outside of our direct control, we’re working with our partners to avoid this happening in future.

If there’s anything further we can do to turn this around for you, feel free to drop us a message directly.

Noté 5 sur 5 étoiles

Just got my first ranger from leighton…

Just got my first ranger from leighton vans. Katie was a pleasure to deal with as was the other guys. No pressure sales or tactics left me to look around at my leisure. Absoulte top notice service. Can not reccommend enough. Will be having vehicle #2 soon as we can sort. Katie has the patience of a saint answering all my question( trust there was plenty of them). Absolutely brilliant. Thank you guys. See you again soon.

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

So nice to use a company that really…

So nice to use a company that really cares about there customers. Can’t rate Leyton vans enough,very helpful and if you have a problem they will deal with it straight away ,you can’t ask more than that . One word BRILLIANT 👏👏👏👏

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

What can I say about these guys

What can I say about these guys , definitely the place to go for all you VW needs and very helpful, would definitely recommend and won’t hesitate to use again
Thank you and keep up the great work 👍😊

3 août 2024
Avis spontané
Logo de Leighton Vans

Réponse de Leighton Vans

Hey there!

Thank you so much for the kind words! 🙌 We're thrilled to hear you had such a great experience with us for your VW needs. It's awesome to know we hit the mark with our service and that you'd recommend us. We can't wait to have you back next time you need something. Thanks again, and we'll keep pushing to keep that good work up! 👍😊

Cheers!

Noté 5 sur 5 étoiles

If not the ONLY place to buy a VW…

If not the ONLY place to buy a VW Transporter. If you are looking for a bespoke style van with all the modded extras you could imagine these guys are the best in the business.
Customer service is unmatched from start to finish.
I pretty much spec’d most of my van to make it uniquely mine - all done in house from start to finish. On handover the van was unveiled to me from under a cover whereas i was blown away.
New vans and older vans…. I bought and older plate van but if it wasnt the year that gave it away you would be hard pressed to not think it was new - fabulous job.

1 août 2024
Avis spontané
Logo de Leighton Vans

Réponse de Leighton Vans

Hello,

Thank you so much for the fantastic review! We're delighted to hear that your experience with us was so positive, and that you felt our customer service stood out from start to finish. It’s our goal to ensure every van is uniquely tailored to each customer, and we’re thrilled that you were so pleased with the customization and handover experience.

Whether it's a new van or an older model, we pride ourselves on delivering exceptional quality, so hearing that your van felt brand new is the best compliment we could receive.

We truly appreciate your trust in us and look forward to working with you again in the future.

Best regards!

Noté 5 sur 5 étoiles

Great communication

Great communication, great customer care, an amazing show room, stunning vans with endless options. I’m very greatfull to have the opportunity to buy my dream transporter with an LV-S package to finish off the beautiful looking exterior and the additional comfort of extra insulation, luxury Suede lining and a leather seated interior. Love this van. Thank you Leighton

5 juillet 2024
Avis spontané
Logo de Leighton Vans

Réponse de Leighton Vans

Hey there! Thanks so much for the awesome review—it really means a lot to us! We're thrilled to hear that you had such a great experience with our team and showroom. It's fantastic that you're loving your dream Transporter with the LV-S package; we put a lot of heart into making sure each van is as perfect as possible. From the sleek exterior to the comfort inside, we're so glad it's hitting all the right notes for you.

Enjoy the ride, and if you ever need anything, you know where to find us! Thanks again for choosing Leighton Vans.

Cheers,
The LV Team

Noté 5 sur 5 étoiles

Returning happy customer

Returning to buy a second vehicle from Leighton, great service on both times, great communication and a very easy transaction on both accounts.

Part ex'd a vehicle both times and that was met also without squabble or disappointment. would happily use again in the future.

28 juin 2024
Avis spontané

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