Great experience from start to finish. Bought online but spoke to customer service, store and workshop all were really helpful. The bike came from Nottingham and the workshop guys kept me inform... Voir plus
Établissement
Changer d'établissement168 Wilsthorpe Road, DE72 3AG Derby, Derbyshire, GB
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Lisez les avis des autres
I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... Voir plus
L'entreprise a répondu
Brilliant customer service. I ordered something on line, it wasn’t suitable for my bike. I took it into store to return. The staff were great and friendly. I ended up spending more in store, main... Voir plus
L'entreprise a répondu
The guys at Nottingham are so helpful and patient. Bought a new turbo Kenevo expert and the lads showed me through every detail and technology really patiently considering I am an annoying know it al... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Écrit par l'entreprise
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Coordonnées de contact
168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, Royaume-Uni
- 01332 872947
4,6
Excellent
210 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sorted
Easy to locate desired item. Fair price and reasonable shipping cost. No drama. Arrived as advised. Sweet 👌
18 décembre 2025
The team phoned me up and asked if my…
The team phoned me up and asked if my bike was a gift for xmas and offered to store it a few weeks so as to make my life easier this is an amazing servise thanks very much.
8 novembre 2025
Excellent service
Excellent service . Adam was a real gentleman to deal with and knowledgeable.
16 octobre 2025
Fantastic service in the Nottingham…
Fantastic service in the Nottingham branch, went through everything with my new ebike
12 octobre 2025
Fantastic above and beyond service and…
Fantastic above and beyond service and standards as always
12 octobre 2025
Excellent service all round
Excellent service all round. Even when our new bike arrived with a couple of issues the salesman couldn't do enough to put it right for us.
Thoroughly recommend them !!!
15 août 2025
Great service and quick pickup
Easy to search and order online and great customer service when I click and collected with the staff member being very friendly and letting me try the helmet I bought on before heading off. Great service and efficient to pick up.
30 juillet 2025
Great communication and a great service…
Great communication and a great service alongside lots of products to choose from.
30 juillet 2025
Always good service from Leisure Lakes
Always good service from Leisure Lakes. Its my local bike shop so always trusted them. Haven't let me down.
25 juillet 2025
As expected. Faultless.
Great deal, great staff. Ordered 2 bikes, which were both promptly built and ready to collect within a few days. Wouldn't shop anywhere else when it comes to MTB's.
7 juillet 2025
Very friendly and helpful staff at…
Very friendly and helpful staff at Nottingham. Adam was very attentive and ensured we had all we needed and went away happy.
9 juin 2025
Excellant Long Eaton store
Purchased 2 bikes from the Long Eaton store.staff were excellent, Very helpful and attentive. Went out of the way to track down the bikes we wanted, allowed a trial ride and ensured they were spot on for us before we collected. Very friendly and helpful team with a good sense of humour. Made the purchase experience for us.
5 juin 2025
Avis spontané
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