LifeDirect Avis 

146
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were really helpful in assessing our requirements for medical insurance to ensure we got the cover we wanted. Thank you for your patience

Noté 5 sur 5 étoiles

We 3 operators helping us make some really good informed decisions around the crossover to another company - efficient and knowledgeable. And finally settling into another much more cost e... Voir plus

Noté 5 sur 5 étoiles

I dealt with Life direct for both my home loan and life/income insurance over the last month and received exceptional service for both products. I dealt with Clinton Lawson and Meg Scotson for... Voir plus

Noté 3 sur 5 étoiles

No following up details given, from your side neither the insurer side. I'm just waiting for any information to show up to understand even how is the process to claim for ex. Does the insur... Voir plus

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

LifeDirect was launched in 2005 as a way for Kiwis to compare and buy insurance from NZ’s largest insurers online. If you’re looking for insurance, head on over and start a free quote online to compare policies without hassle.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(146)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great website and amazing staff

The ease of this website is outstanding, and the customer service is even better!
When I needed help with my policy a staff member called me within hours and was very helpful and efficient. Highly recommend!

17 décembre 2023
Noté 5 sur 5 étoiles

I was very impressed with the…

I was very impressed with the promptness that my call was answered and the friendly helpful service. I received a call back the same day and the process of setting up our new policy was underway. As the the process progressed I was kept informed by phone or email.
We now have a policy that suits our needs. I would not hesitate in recommending Life Direct to a friend or family member.

11 décembre 2023
Noté 5 sur 5 étoiles

Ben listened to me

Ben listened to me. 1st rule of customer service. Tailored the product to what I needed and what I could afford. What more can you ask for?

2 novembre 2023
Noté 5 sur 5 étoiles

Highly recommended

I thought I was just using a comparison tool when I found life direct. I was so pleased to find out what great service they provide! Bruno helped us with our policies and was so friendly, helpful and patient!

29 octobre 2023
Noté 3 sur 5 étoiles

The process took a bit longer than I…

The process took a bit longer than I expected, but I also had to take part of the responsibility due to personal business. I didn't fill out the requirement form immediately, but I sent it back until the process was completed; it took over one month to get my policy approval. I think it has space to improve it.

18 octobre 2023
Noté 5 sur 5 étoiles

My experience with Life Direct has…exceeded expectations

My experience with Life Direct has exceeded expectations. The benefits keep coming, amazing discounts, special offers, and really good incentives for personal motivation to improve my health. The service is outstanding as is value. I highly recommend using Life Direct, wish I’d changed providers years ago through them. Extremely grateful.

25 septembre 2023
Noté 1 sur 5 étoiles

Had a very bad experience with Grant Richardson

Had a very bad experience with their insurance broker Grant Richardson. He is very rude person and he called me an idiot when I asked him to call me later because I am busy and asked him to send me an email. I was in meetings and disconnected the phone but will never recommend this bushy man and his company

25 octobre 2023
Avis spontané
Logo de LifeDirect

Réponse de LifeDirect

Hi there Harish. We don't have anyone that works for us called Grant Richardson (we don't even have a Grant working for us). I also can't find your details in our system.
Are you sure you put this review against the right company? If you've made a mistake in that regard, we'd appreciate if you could update or remove this review as this doesn't seem like it was meant for us.

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