Lightbulbs still not arrived aftyer 11 days - I am disabled and so cannot easilyn access B&Q down the road - woukd give zero stars if I couklds.
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Lisez les avis des autres
Ordered 14 1500mm(5ft) LED Tubes. Good price , quick delivery. Prefer this type of LED Tube, which have fixed contacts - other makes allow the tube to be rotated when in situ, if your not careful... Voir plus
We had been struggling to obtain double ended filament tubes for our under cup'd kitchen lighting. Found them on Lightbulb World at an excellent price. Ordered on line and they arrived. No hassle and... Voir plus
Great quality product, delivered quickly and very well packaged. I have not used Light Bulb World before but they did well and I'd use them again.
À propos de l'entreprise
À propos de Light Bulb World
Écrit par l'entreprise
Welcome to the official Trustpilot profile for Light Bulb World
At Lightbulbworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.
We have over 37 years of experience in supplying lighting products to both trade and end-user customers.
Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.
Lighting is at our core, and we are pleased to bring you the latest in lighting styles and cutting-edge LED technology, whether you are undertaking a whole house residential lighting project, office refurbishment, or perhaps just replacing individual key lighting such as downlights or garden lighting.
Contact our Customer service
Featured Categories
Interior Lighting Exterior Lighting LED Bulbs Lighting Controls Accessories Commercial LightingCoordonnées de contact
Unit 34 Chess Business Park, Moor Road, HP5 1SD, Chesham, Royaume-Uni
- 0345 683 0501
- orders@lightbulbworld.co.uk
- www.lightbulbworld.co.uk
3,9
Bien
413 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Great quality products delivered well
Great quality product, delivered quickly and very well packaged. I have not used Light Bulb World before but they did well and I'd use them again.
14 avril 2026
Lightbulbs still not arrived aftyer 11…
Lightbulbs still not arrived aftyer 11 days - I am disabled and so cannot easilyn access B&Q down the road - woukd give zero stars if I couklds.
29 mars 2026
Réponse de Light Bulb World
Hello Mark,
Many thanks for your review. The order was placed on a Sunday so the non-stock items were put on order with the manufacturer on the Monday. These had a 2-3 working day lead time from the manufacturer as stated on the website. They arrived to us 3 working days later on the Thursday and the order was shipped for you.
Unfortunately this co-insided with the 4-day May Bank Holiday weekend, which meant the delivery should have arrived on the following Tuesday via DPD. However, it would seem the shipment has been misplaced by the courier over the long weekend, so we have reshipped the order for you today. This should be with you tomorrow.
I am sorry for the inconvenience caused by the delay and would ask in future that you contact us directly to discuss missing shipments so that we can action issues for you directly.
Kind regards
We have had no notification on where…
We have had no notification on where our order is. We ordered on monday and we are 8 days hence.7
30 mars 2026
Réponse de Light Bulb World
Hello Scott,
Many thanks for your review. The item you have ordered is listed with a three working day lead time, and unfortunately, this has been impacted by the long Easter Bank Holiday weekend. I have chased the manufacturer this morning, and they are expecting the item to be with us tomorrow. We will ship your order as soon as it arrives with us. One of our team members should be contacting you today to relay this to you as well.
Kind Regards.
Réponse de Light Bulb World
Many thanks Joanna.
Easy to order product ,and delivery was…
Easy to order product ,and delivery was prompt and on time great service
31 décembre 2025
Réponse de Light Bulb World
Thanks John
Never received order even though paid
17 décembre 2025
Réponse de Light Bulb World
Hello Lisa,
Many thanks for your review. We tried to get in touch with you about this order, but we have not had a response. There is a manufacturer's delay, and the item is expected in early January. We will ship your order as soon as it arrives from the manufacturer.
We are sorry for the inconvenience and that you have not picked up our messages.
Highly recommended
They had exactly that (very old model) bulb I needed and delivered next day. Perfect service.
23 décembre 2025
Réponse de Light Bulb World
Thanks Mark
I ordered a replacement…
I ordered a replacement outside security light which had been discontinued a very courteous customer sales man rang me to apologise and to tell me what other replacements I could use so kind and considerate in this day and age of can’t be bothered
So 5 stars for attention to customer comes first
When my order arrived it was a perfect option
Very rare these days
5 Stars for that to
5 Stars for the gentleman that rang me
For taking a little time and care to give advice
16 décembre 2025
Réponse de Light Bulb World
Thank you Caroline - I'm so pleased we were able to help!
Great selection of items and fast delivery
Great selection of items and really fast delivery !
10 décembre 2025
Réponse de Light Bulb World
Thanks Rangie
Easy to find eactly what I needed
Easy to find eactly what I needed, with no unneccessary jargon and lots of useful photos and descriptions
7 décembre 2025
Réponse de Light Bulb World
Thanks David
Replacement LED floodlight
Ordered this lamp online to replace the same that stopped working but got a phone call to say it had been discontinued so a newer and more expensive model was sent at no extra cost. Brilliant, thank you very much !
26 novembre 2025
Réponse de Light Bulb World
Our pleasure Tony!
Réponse de Light Bulb World
Thanks John
Recommended company!
My initial product queries were answered promptly and helpfully. Purchased two bedside lights which were despatched the same day and arrived well-packed. Very pleased with the company's service and delivery. Thank you!
16 octobre 2025
Réponse de Light Bulb World
Thanks Bazza
Stock Management/Order fulfilment process
The item ordered was shown as 'in stock', at the time of ordering.
7 days later, following my inquiry into the reasons for non-delivery I was advised that they had no stock and could not fulfil my order. I await my refund.
Even 2 days after the identification of 'no stock' their web-site still indicated they had the product 'in stock'.
9 octobre 2025
Réponse de Light Bulb World
Hello Tony,
Many thanks for your review. Bell items do show as in stock on the website, but have a lead time as stated on the website. In this case, the item was delayed from Bell and we were unable to supply them within the published lead time. We are sorry that we were unable to complete this order for you.
Réponse de Light Bulb World
Many thanks
Online stock levels
Unfortunately their online stock level did not reflect their actual stock level. Having said that they did provide the item I ordered within a few days, so top marks for that!
6 novembre 2024
Réponse de Light Bulb World
Thanks Rex!
The bulbs are still to arrive.
The bulbs are still to arrive. Had none for my new light fitting and so ended up going to Screwfix. Feel let down as they were really needed with the change in the clocks, but company has apologised for the delay, accepted cancellation of the order and agreed to issue a refund so that is to be commended.
28 octobre 2024
Réponse de Light Bulb World
Hello H G,
Many thanks for your review. We are very sorry that the manufacturer was unable to supply the bulbs you ordered to us in the the timeframe they had stated.
Kind Regards
Réponse de Light Bulb World
Many thanks Darren
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