Have made a few orders with Lighting Legends. Been very happy with products and service. Sadly my last order was lost by courier BUT Lighting Legends rectified the matter speedily and replaced order.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Have made a few orders with Lighting Legends. Been very happy with products and service. Sadly my last order was lost by courier BUT Lighting Legends rectified the matter speedily and replaced order.
L'entreprise a répondu
Lighting Legends are brilliant!! The customer service is second to none, they are extremely professional, quick and courteous; answering any queries quickly and their lighting products are superb. We... Voir plus
L'entreprise a répondu
A reliable company, with excellent products, reasonably priced, super customer service and fast delivery. We have bought their 'Super Festoon, connectable, LED Strings' for a few years now. Easy to... Voir plus
L'entreprise a répondu
We were looking for some electric festoon lights for our newly installed pergola. We ordered 2 sets of the super festoon lights with a remote control. We realised when they were delivered that we need... Voir plus
L'entreprise a répondu
We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.
Derby, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 38 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Am delighted with my spot light so much so I’ve since purchased a second one
Distance of the spot light is amazing lights up the trees perfectly
Thank you
Still no reply from “director” Adam, despite full description of the incident with the dangerous, non IP 65 lighting including photos of the burned out lamp holder and visible water ingress in other holders, silence. Their products are dangerous and I wouldn’t have them anywhere near my house. Do not trust the reviews on their website as they do not publish negative reviews.
** Update to Reply 30-03-2026**
You are correct in that they were purchased in 2023 but they were used for only two summers then taken down and stored indoors. That’s how long this complaint has been going on, check your complaints emails. As for this being extremely rare you don’t have to scroll down very far here to find other similar incidents. I’m not after a refund or replacements here ( I would never have these near my house again ) but I do think people should know about the quality they are purchasing. And you don’t post honest, negative reviews on your website, why not ? The goodwill gesture part set offered still would have cost me about three times the price of the safe 12v full set from B&M which have already lasted as long as the faulty set.

Réponse de Lighting Legends
ARRIVED QUICKLY WELL PACKED HAVE NOTUSED YET BUT LOOK TO BE VERY WELL MADE WILL UPDATE WHEN FITTED TO GARDEN
VERY IMPRESSED WITH THE EXTENSION TO MY EXISTING LIGHTS, GREAT TO JUST SIMPLY PLUG AND PLAY, WITH THE ADDITION OF THE REMOTE NOW EVEN EASIER TO CONTROL.
We spent c.200 pounds on the lights etc including the unit which adjusts time, intensity etc. After 9 months it failed and i contacted the company. The phone didn't answer and after I left a message no one called me back. It should be under warranty but no no response. The service is not what is advertised
Ordered a set off Elite Festoon lights and they are superb quality they came well boxed and arrived super quick.these should last for year
Delivery is always on time & packaging is excellent.
I have had the lights up for a few days now & everything is working as expected.
This is the third set of lights I have received from lighting legends and I have had no problems with the lights or the company.
If you are looking for lights for your outdoors space I strongly recommend this company 👌
Our second lot of lights have arrived this week. We intend to add them to those around the patio ones we bought last year which are great. These ones will light up the side entrance for clients visiting the therapy lodge. ✨️
“I have been a loyal Lighting Legends customer for years and its a shame as I thought they were a really good product and really good company! My original Outdoor Elite Festoon Waterproof Warm White Heavy Duty LED Connectable String Light set from March 2022 is still working perfectly, which proves these lights can be durable. However, two newer sets purchased in late 2024 failed after just 13 months due to a burnt-out connection point that repeatedly tripped my fuse box.
Despite these being marketed as 'Elite' and 'Heavy Duty,' customer service refused a replacement, citing them being just outside the 12-month warranty. It is highly concerning that a product designed to be connected together failed in such a potentially hazardous way while my older set remains fine in the same environmental conditions. I expected better durability and a more proactive response to a safety-related fault.” If you are thinking of buying a set of these expecting long-term quality, be aware they may only last just past their 12-month warranty!
A real shame.
Lighting Legends have not put my review on their website !!!!!
I bought these for my mrs, as she does like lights in the back garden. Ordering was simple web site easy to navigate and delivery was really quick. We've had lights in the past but can honestly say these blow all the rest out of the park. Very well made and think they will last a good few years. Put them up switched them on and wow i reckon you'd see them from space. I placed another order for the dimmer switch and run them @ 50% absolutely perfect. I would recommend getting the dimmer with original order then once there up you can control them with the press of a button to your preference. One happy customer and one happy mrs. Thank you.
"Lighting Legends" are incredible...the designs and choices of string lights are fascinating and innovating, bringing selections to suit everyone...
"Super Festoon Lights," with their magical colours have created a "Festoon" of warmth, a mystery glow on my outside Cherry Tree...the quality of the product is brilliant, with the added bonus of being connectable, which means you can place orders as you go along, for accurate cover of your decorated site...the company is professional, excellent communication skills, willing to support your ideas, varied good price products...friendly service, secure well packaged items, with care plus excellent delivery...
People work hard to make a good company excell, I would consider "Lighting Legends" to be one of them and they deserve to do well, because, of their traditional business ethos... all the ingredients are there to make "Lighting Legends," successful...so glad I discovered you...
Bought the wifi outdoor socket.
Very good quality, much better than the socket I was replacing. Easy to fit and set up was easy too. Now have a fully working wifi connected socket that I can control from Google Home.
Great service ,Fantastic lights back door looks amazing
Purchased two elete sets of coloured lights in early Dec to decorate the front of our house externally, your never really sure what your going to get until you can see feel and use the items these though were excellent and looked great so I ordered another set which I can add on. I also ordered more of the gutter clips which are far superior to the diy stones purchased in previous years. Overall very happy with the products which look like they will do for years.
We bought the heavy duty garden lighting. Fantastic professional company and the customer service is superb. Very good communication.
Prior to my purchase of festoon lights I had asked some questions. I had a call back with the answers and throughout the purchase process the company has been great.
Fantastic lights. I order outdoor elite festoon string lights. Just what I wanted and as described. The delivery was fast and that was just before Christmas which is exceptional.
If anyone wants to buy from lighting Legends I would highly recommend them.
I have now completed the lights around the garden and patio area. The quality is what made me order more, from the cables all the way through to the bulbs. I get asked where I bought them from. And I have no hesitation in telling them. Keep up the great work.
This is the third time I have bought the beautiful festoon lights, this time I bought some for my son. He was also thrilled, such good quality. Also excellent service, very efficient. I think we will be adding a few more strings next year, thank you.
Really great quality kit, nothing like the rubbish you find in garden centres, very happy with product and service, arrived super quick and works great!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.