Lighting Legends Avis 

348
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have made a few orders with Lighting Legends. Been very happy with products and service. Sadly my last order was lost by courier BUT Lighting Legends rectified the matter speedily and replaced order.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lighting Legends are brilliant!! The customer service is second to none, they are extremely professional, quick and courteous; answering any queries quickly and their lighting products are superb. We... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid as it's costs £9 postage for faulty goods. The Super Festoon Outdoor Dimmer Unit with Remote Control × 1 would only connect and operate to my indoor LED strip and not the outdoor LED festoon l... Voir plus

Noté 5 sur 5 étoiles

A reliable company, with excellent products, reasonably priced, super customer service and fast delivery. We have bought their 'Super Festoon, connectable, LED Strings' for a few years now. Easy to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires

Écrit par l'entreprise

We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,4

Tous les avis

(348)

94 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

No order and no contact

Not sure what’s going on with this company. They don’t answer phones nor respond to emails. Ordered through them as they state express delivery, lots of reviews to say they deliver quickly although I now see these are at least a year old. As per review below, they say it’s been dispatched but the courier status has been showing as awaiting the package for at least three days now. Have emailed asking to cancel my order as clearly it’s not left them. Let’s see how that pans out.

1 septembre 2022
Avis spontané
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Réponse de Lighting Legends

Hi Dana, I can see you received this delivery within the 2-3 days delivery timescale we offer. Our apologies in the delay in replying to your initial email our support team have been extremely busy over the bank holiday period. As you received the order on time, we will be most grateful if you can update the review with some further feedback. Thanks Clare @ Lighting Legends

Noté 5 sur 5 étoiles

Easy purchase

Easy purchase, reasonable price, speedy delivery

26 août 2022
Avis spontané
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Réponse de Lighting Legends

Hi thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. Thank you once again for your order, Clare @ Lighting Legends

Noté 5 sur 5 étoiles

Would recommend highly!

Placed an order for the heavy duty lights on Wednesday and they were delivered on the Saturday. Great service. Quality is second to none - this is my second set. Brilliant quality and very hard wearing. Would recommend them.

22 août 2022
Avis spontané
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Réponse de Lighting Legends

Hi thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Noté 1 sur 5 étoiles

What a joke

Something’s not right. Waiting almost a month now. Stuff I order from Canada gets to the uk quicker.

5 août 2022
Avis spontané
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Réponse de Lighting Legends

Hi Mateusz. We are disappointed by this review. Our Customer service team have been in contact with you throughout and have explained the issues faced with your delivery. Whilst we do everything we can to ensure our orders are sent in a timely manor on occasion there can be issues within the delivery network itself and unfortunately this has happened with your order.

We have been working with you on this and we will resolve this fully to your satisfaction. Our apologies once again, Clare @ Lighting Legends

Noté 4 sur 5 étoiles

Ordered mine Wednesday arrived Saturday…

Ordered mine Wednesday arrived Saturday no issues with delivery but 2 bulbs dont work they seem to be very cheaply made and although well packed dont work
The lighting itself seams to be well made and look very nice hung along the fence

23 juillet 2022
Avis spontané
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Réponse de Lighting Legends

Hi Gary Thank you for your great feedback. Glad to hear your order arrived on time and you are pleased with the quality of the lights. We do sometimes get the odd rogue faulty bulbs being sent out, we are always happy to replace them should this happen. A member of our customer support team will arrange for 3 replacement bulbs to be sent out today. Thank you once again for your order, Clare @ Lighting Legends

Noté 5 sur 5 étoiles

Hello after hearing good things about…

Hello after hearing good things about lighting legend I decided to purchase some mains powered garden lights and what a good decision that turned out to be . They were easy to install and are a lot brighter than any solar garden lights I have ever purchased . So after buying 15m I also bought another 15m and another 7m to finish the whole garden perimeter. I am very impressed with these lights and would recommend anybody else to go to lighting legends if you are after garden lighting

8 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Got my 10 mtr and 7mtr set today

Got my 10 mtr and 7mtr set today, they took slightly longer to arrive but guess this can happen I was kept upto date by Claire and I am highly delighted with the product, I may need another set just so there's more around my fence..

6 juillet 2022
Avis spontané
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Réponse de Lighting Legends

Hi Richard, thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Noté 1 sur 5 étoiles

Con artists do NOT trust!

Con artists - avoid at all costs! As per some of the reviews below, I ordered some lights weeks ago and they never arrived. After multiple attempts chasing them for updates, and being told there are 'staffing' issues, my order has still not arrived. I asked for a refund, to which the response I received was that I need to send the item back for a refund - how is this possible when I haven't received it in the first place!!! This is a shady company do NOT order from them.

5 juillet 2022
Avis spontané
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Réponse de Lighting Legends

This review is totally inaccurate. We have had some logistical and staffing issues that have caused unavoidable delays and we sincerely apologies for this. As you have not identified yourself it is difficult to comment. However we would only ask you to return the lights for a refund if you had received them. Please email our support team with the details of your order and we will happily resolve this to your satisfaction.

Noté 5 sur 5 étoiles

Finally found great quality lights!

Recently ordered outdoor lights which took about 3 weeks ish to arrive…. no big deal, they must be very busy after their Facebook promotion. Be patient people! Excellent quality lights, so much better than the ones you get from the likes of B&Q. The UK standard plug fits perfectly into my outdoor socket. Can’t wait for it to get dark! I would definitely recommend this company and I might even buy some more.

5 juillet 2022
Avis spontané
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Réponse de Lighting Legends

Hi thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Noté 1 sur 5 étoiles

AVOID AT ALL COST

Stay clear of this Company, I can absolutely vouch you should avoid this Company at all costs. They will send you polite emails and string you along but still waiting for the lights to arrive (3 weeks later). Today I have asked for a full refund with no response.

4 juillet 2022
Avis spontané
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Réponse de Lighting Legends

Hi Lena We do apologies for the delays caused by some unavoidable logistical challenges we faced. I can see we have now resolved this to your satisfaction. Our apologies once again, this is not our usual high level of service. Clare @ lighting legends

Noté 1 sur 5 étoiles

Somethings going wrong here

Somethings going wrong here. Loads of positive reviews until the last few weeks. For me its been 2 weeks on and still no sign of delivery. Best steer clear

2 juillet 2022
Avis spontané
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Réponse de Lighting Legends

Hi We do apologies for the delays caused by some unavoidable logistical challenges we faced. As you can see from our many other positive reviews this is not our usual high level of service. Apologies once again, Clare @ lighting legends

Noté 1 sur 5 étoiles

Absolute Joke

I placed an order at the beginning of June for lights to be delivered before the 1st of July

They have still not arrived I have had some contact with the support team but the situation is still not resolved I have asked them to contact me to resolve the matter and select a different product but I'm still waiting I will never use this company again absolute joke.

1 juillet 2022
Avis spontané
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Réponse de Lighting Legends

Hi We do apologies for the delays caused by some unavoidable logistical challenges we faced. As you can see from our many other positive reviews this is not our usual high level of service. Apologies once again, Clare @ lighting legends

Noté 5 sur 5 étoiles

This is an updated review

This is an updated review! Initially we were a little too quick to give a poor customer service review. We had an issue with delivery and we were unable to contact lighting legends immediately. We should have been patient and given them time to reply and sort the problem. After a couple of emails they went over and above to ensure that our lights arrived in time. The quality of the product is excellent and the lights look fabulous so much so we’ve ordered some more! Thanks for all your help!

12 juin 2022
Avis spontané
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Réponse de Lighting Legends

Hi Michael, Thank you so much for your updated review. So glad we have managed to resolve this to your satisfaction and great to hear you would like to order from us again. Many thanks one again for your order, Clare @ Lighting Legends

Noté 5 sur 5 étoiles

Great lights and great service

Great lights and great service. I've seen others complaining about lack of delivery info etc, but I have to say we had no issues and having measured up beforehand I knew exactly the amount of extension I needed from the outdoor socket to the start of the lights. My advice to anyone would be do some prep work before you order so you know exactly what you need. I had the lights up and fitted to a cable line which I also installed in about 3 hours all told and they look great, no need for an electrician or anyone else.

12 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

As described was what was received

As described was what was received, look heavy duty easy to install ( as long as you’ve planned in outdoor sockets )

13 avril 2022
Avis spontané
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Réponse de Lighting Legends

Hi Pete, thank you for your feedback. So glad to hear you are happy with your new lights. Thank you once again for your order, Clare@ Lighting Legends

Noté 5 sur 5 étoiles

Thoroughly delighted with these lights

Thoroughly delighted with these lights, but more than anything impressed by the rapid and helpful customer support service who answered my 'issue' overnight on a Saturday. Some of the lights didn't seem to work but this was recitified by screwing them in unexpectedly tightly.
The connectivity for two or more strings is straightforward.
Excellent all round.

28 février 2022
Avis spontané
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Réponse de Lighting Legends

Hi Peter, Thank you for your great feedback we really appreciate you taking the time to leave a review. We are delighted you are happy with our excellent service. Thanks again for your order, Clare @ Lighting Legends

Noté 5 sur 5 étoiles

The lights are very robust and well…

The lights are very robust and well packaged,the lights look fab in my yard. I would recommend to anyone. They are not the cheap flimsy lights you sometimes get on line, I love them 😍

6 février 2022
Avis spontané
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Réponse de Lighting Legends

Thank you so much for your fantastic feedback! We are delighted to hear you love our lights and are happy with the quality of them. Thank you for taking the time to write a review for us, it is much appreciated. Thanks once again for your order, Clare @ Lighting Legends

Noté 5 sur 5 étoiles

Beautiful products, great service

Beautiful products, fast delivery and kept informed every step of the way. Have recommended to my friends and family. Will definitely be buying from this company again.

5 février 2022
Avis spontané
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Réponse de Lighting Legends

Thank you so much for your fantastic feedback! We are delighted to hear you are happy with your lights and you would recommend to others. Thank you for taking the time to write a review for us, it is much appreciated. Many thanks Clare @ Lighting Legends

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