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Lisez les avis des autres

Noté 5 sur 5 étoiles

Communication and knowledge of garments was excellent for our industry, speedy responses from any queries also helped. Up to yet the service has been plain sailing and easy.

Noté 3 sur 5 étoiles

Unfortunately we were duped by a slick salesman who did not explain the service properly. We ended up with 2 contracts ..one for lab coats one for wipes. We were delivered under the amount of rags... Voir plus

Noté 4 sur 5 étoiles

We have used Lindstrom for several years for staff work wear. We did have teething problems in the early days which were resolved and now and again small issues occur, work wear placed in incorrect l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently started using Lindstrom and up to now there service has been fantastic. We have been dealing with Mike Power who has been very supportive from the first phone call. Mike has made sure we h... Voir plus

À propos de l'entreprise

  1. Construction & fabrication

Écrit par l'entreprise

Lindstrom UK take its "We Care Culture" seriously as it makes us different and we value our customers above all else. This cultural difference has put the Lindstrom service firmly at forefront of our industry over the last 15 years – we are proud to be a people company. We offer the best workwear solution to support your business. By focusing your workwear provision with one reliable partner, you can concentrate on your core business with total peace of mind. We provide high quality, well designed, comfortable and appropriate workwear which is an essential factor for the occupational safety of your most trusted and valuable asset - your people. We offer the correct and appropriate workwear solutions for companies and organisations of all sizes from a range of different fields – from healthcare to maintenance and aerospace to the heavy metal industry. We also provide a wide range of industrial wipers, absorbent mats, dust mats and hygiene products. We employ over 3500 people in 24 countries worldwide with a group turnover forecasted to be 1/2 billion Euros by 2020.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Change our apprentices workwear to make…

Change our apprentices workwear to make them more identifiable on the shop floor. Process went very smoothly and very well. Thanks to Andy Upton.

30 avril 2024
Avis spontané
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Réponse de Lindström UK

Thank you for your review. We hope to look after you for many years to come. You are in safe hands with Andy looking after you.

Noté 1 sur 5 étoiles

this company is an absolute shambles

this company is an absolute shambles
i took on microfibre wipes for my body shop., they arrived and smelt of gear oil i refused straight away the company. they then took 3 months to collect them and have charged me 5 months. nobody has a clue whats going on. they then had the cheek to instruct a debt collector.
DO NOT USE THIS COMPANY

8 décembre 2023
Avis spontané
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Réponse de Lindström UK

Hi Lewis, I believe this issue was resolved to your satisfaction. If not please feel free to contact me directly gary.donnison@lindstromgroup.com and I will be happy to investigate this further for you.

Noté 1 sur 5 étoiles

The sales rep can talk the talk and…

The sales rep can talk the talk and sold this to us on 1 month free trial. When we decided not to take this product we was then hit with a bill. So I then complained to the company and was told we do not offer a free trial. I'm still not paying this bill has I have 2 witnesses that was in my office at the time he offered me this deal. Very disappointed with this company and would not recommend

19 août 2022
Avis spontané
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Réponse de Lindström UK

Hi Danny, I'm sorry to hear this. I believe this issue was resolved to your satisfaction. If not please feel free to contact me directly gary.donnison@lindstromgroup.com and I will be happy to investigate this further for you.

Noté 5 sur 5 étoiles

We have been using Lindstrom for Weld and Paint overalls.

We have been using Lindstrom for approximately two years at Hitachi Rail, our contact is Gary Donnison. They have been extremely helpful in finding solutions to our workwear issues. They are very service driven and quick to respond. A very professional service throughout.

23 décembre 2021
Avis spontané
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Réponse de Lindström UK

Thanks for the 5 stars Paula, I am glad that you are enjoying the best in class service that Lindstrom prides itself on. We are very much enjoying the journey we are on with you and Hitachi.

Team Lindstrom

Noté 5 sur 5 étoiles

We have had Lindstrom workwear in our…

We have had Lindstrom workwear in our facility for around 6 months now. Switching to Lindstrom from our old workwear provider has proven to be a great decision. Not only are their prices more competitive, but their garments are far superior.
The Area Sales Manager, Gary Donnison was a great help during our switch and has been there for us whenever we've needed him since. We look forward to dealing with Lindstrom UK for the foreseeable future.
Would highly recommend.

22 décembre 2021
Avis spontané
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Réponse de Lindström UK

Hi Richard

Thank you for the positive 5 stars, it's really great to hear positive customer experiences and makes the efforts that we all make here at Lindstrom worthwhile.

team Lindstrom

Noté 5 sur 5 étoiles

Excellent company to deal with

We have used this company for the past 3 years. We met with Gary Donninson who set it all up for our small company with such ease. We have had a few changes of staff over the 3 years, we message Gary and the new starter set up is complete usually in two weeks.Excellent customer service if we need to contact them regarding any billing issues. Highly recommend this company.

9 décembre 2021
Avis spontané
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Réponse de Lindström UK

Hi Sheila
Thank you for the great review of our service and the kind words regarding Gary, it is always good to hear when we are doing well and living up to our drive to be the best in class for Textile Management.

Regards
Team Lindstrom

Noté 5 sur 5 étoiles

Lindstrom have provided heavy duty and…

Lindstrom have provided heavy duty and light duty coveralls, Gary Donnison has been on hand to ensure a smooth installation. The delivery drivers are efficient and polite.
We have signed up for another 12 months, and we are in the process of getting new coveralls for the staff.

6 décembre 2021
Avis spontané
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Réponse de Lindström UK

Richard,
Thank you for your review of our workwear service and the complements about Gary and our drivers.
Team Lindstrom

Noté 1 sur 5 étoiles

DO NOT DEAL WITH THIS SCAM COMPANY!

Completely mis-sold an industrial wipes contract by a salesman. Was told it was £8 per week, but that was plus vat, then they added rental of the dispenser on. That was another £8 per week! Was told by the salesman that it was a 12 months contract. Collection of dirty and Delivery of clean wipes was sketchy at best. They wanted to deliver/collect at 6am but we don't actually open until 9.30! So unless I was in work early for some reason, we never got a Collection/Delivery. They attempted to compensate by delivering 4 times more wipes than usual in one delivery, which has meant that we have loads of bags of soiled rags lying around awaiting collection! This is a major fire hazard! They are hard to communicate with unless they're chasing you for money. If you owe them more than a couple of months they send in the debt collectors as well! Today I decided enough is enough. I rang them to cancel. They told me that I have to give 12 months notice! 12 MONTHS! That's absolutely insane! No company I have ever dealt with has required more than 3 months to cancel once you're out of contract. The salesman never mentioned any of this! I was completely mis-sold this service! I would sue them but being a multinational company it would be a complete waste of time. I think I may take their dispenser up to their distribution warehouse at Bradford and then give their debt collectors £5 a week until it's paid off. All I can say about these charlatans is
A V O I D A V O I D A V O I D ! ! !

And to add to further re the reply from the 'Linstrom Team' ,they are still badgering me for the money! So NO! IT ISN'T RESOLVED AT ALL!!!

16 juin 2021
Avis spontané
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Réponse de Lindström UK

Hi Matthew,
I believe we have rectified the issues mentioned in your review and everything is now running smoothly
Any further issues you may have please don't hesitate to give us a call
Regards
Team Lindstrom

Noté 1 sur 5 étoiles

Stay away from this company!!

Had been using lindstrom for year paying £31 a month for one pair of overalls to be cleaned.
They then decided that they would increase this to £91 a month for the one pair of overalls.
I kindly emailed them explaining I am not happy to pay this and as I never signed up to a contract for this amount so please cancel.
They email me back saying I either have to pay 12 month of £91 a month or carry on and give them a years notice!!
They have now passed it over a debt collection agency saying I ow them £270.
Do not use this company there are better company out there that won’t stitch you up like lindstrom

7 mai 2021
Avis spontané
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Réponse de Lindström UK

Hi
My apologies you feel that the contract was not what you signed up for. I trust that we have now rectified the situation to your satisfaction...
Regards
Team Lindstrom

Noté 1 sur 5 étoiles

Disproportionate increase in prices

Be very careful of this company they have just put the costs to me up by over three times the usual cost. They claim it is in keeping with the contract I signed over 10 years ago, it seems in their eyes it gave them a blank cheque.

9 novembre 2020
Avis spontané
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Réponse de Lindström UK

Hi Michael,

I have read your review and would very much like to understand more about the issues relating to your price review. I would appreciate if you could either email me or call me to discuss the issues and hope that we can resolve the situation. As you can see from the reviews on Trustpilot we very rarely have poor reviews and take them very seriously.
My email address is charlie.jackson@lindstromgroup.com or you can reach me on the main number 01234 343555.
Kind Regards
Charlie Jackson

Noté 4 sur 5 étoiles

Good marks for recovery

We had a communication issue with Lindstrom, but they have now been very proactive in sorting out our problem - crediting us for the service that was suspended during lockdown.

1 juin 2020
Avis spontané
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Réponse de Lindström UK

Hi Annabel,
I would like to thank you for your review and and also for giving us the opportunity to rectify the issues you were experiencing in these difficult times

Thanks
Team Lindström

Noté 1 sur 5 étoiles

Very bad customer service

Very bad customer service
Told had to give 12 months cancellation notice after being a loyal customer for over 7 years
Unhelpful rude and arrogant staff

12 septembre 2019
Avis spontané
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Réponse de Lindström UK

Hi Debra
Thank you for your honest review and I am sorry to hear of your poor experience last week. I have fully investigated the issues and discussed them in some depth with Mr Read and I trust that the outcome was a satisfactory one. I have now put procedures in place to ensure a similar thing does not happen in the future.
If you want to discuss the issues further as I did not manage to speak directly to you please don't hesitate to give me a call.

Thanks again for your review
Charlie jackson
Head of Sales UK

Noté 4 sur 5 étoiles

Overall a good service received

7 juin 2018
Avis spontané
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Réponse de Lindström UK

Hi Stephen


Thanks for the review, if there is anything we can do to get to a 5 star service please let us know as delivering exemplary levels of service to all our customers is our main focus

Thanks again
Kind Regards
Team Lindström

Noté 5 sur 5 étoiles

Excellent service

Excellent service, have used the recycled wiper service over two sites with great success.

4 juin 2018
Avis spontané
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Réponse de Lindström UK

Hi Steve


Thanks for the review of our wiper service, it's always great to hear from satisfied customers...

Kind Regards
Team Lindström

Noté 5 sur 5 étoiles

Excellent service for our new workwear…

Excellent service for our new workwear - Gary Donnison has been there for us all the way throughout to assist with any queries and to make sure the changeover went smoothly.

Gary has went above and beyond to help us - outstanding customer service from him. Lindstrom.... he is definitely a keeper!

I would absolutely 100% recommend this company.

1 juin 2018
Avis spontané
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Réponse de Lindström UK

Hi Lisa

Thanks for the recommendation, especially the glowing words about Gary, I will certainly let him know what you have said.
It is always great to hear from a satisfied customer, particularly just after the stress of changing supplier as this is an area that most decision makers worry about.

Thanks again

Best Regards
Team Lindström

Noté 5 sur 5 étoiles

Excellent Service

So glad I changed from previous supplier, smooth changeover helped by Gary Donnison, top class guy, very helpful in dealing with any queries, a pleasure to deal with. Great service and also must mention delivery guy who set up lockers etc very polite. Very pleased with quality of work wear and would recommend.

1 juin 2018
Avis spontané
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Réponse de Lindström UK

Hi Amanda

Thank you for your review and in particular your comments regarding Gary, I will pass these on to him. It is really great to hear your change over went smoothly and also that you are happy with the quality of the garments.

Thanks again for for a glowing recommendation of our service

Regards
Team Lindström

Noté 5 sur 5 étoiles

nice pleasant drivers and always on…

nice pleasant drivers and always on time.

1 juin 2018
Avis spontané
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Réponse de Lindström UK

Hi Linda

Thanks for your review, it is always great to hear that our fist line contact with any customer is as it should be.

Regards
Team Lindström

Noté 5 sur 5 étoiles

very quick to sort out any issues we…

very quick to sort out any issues we have had in the past ,very relaible with deliveries on time ,great custumer service when you need to phone

31 mai 2018
Avis spontané
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Réponse de Lindström UK

Hi Elvis

Thank you for the review, it is great to hear we are a reliable partner for your business.

Regards

Team Lindström

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