Little Spoons is an amazing choice for kids! Their food is packed with real ingredients that parents can feel good about, and the best part is, kids absolutely love it! From picky eaters to adventurou... Voir plus
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I was very excited about these but my 13 m old son didnt like one single biteable meal. The meat was always dry and i tried mixing it with a condiment but it was a no go. It was a good ordering experi... Voir plus
L'entreprise a répondu
I reached out via the chat line when I received notice our order was delivered but it was not at our address. Not only did John M follow up via email when the chat timed out, but he worked with me acr... Voir plus
My 10-month-old son loves his meals! We are so happy to see him safely and eagerly devouring the healthy and baby-friendly meals this company offers. He is able to eat them entirely on his own. My hus... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Looking for honest Little Spoon reviews? Discover why parents love Little Spoon for fresh, nutritious baby food delivered straight to their door. With a variety of organic, pediatrician-approved blends tailored to your baby's age and dietary needs, Little Spoon makes feeding your little one a breeze. Read real customer testimonials and learn why Little Spoon is a top choice for busy parents seeking convenient, high-quality food.
Coordonnées de contact
31 Bond Street, Floor 4, 10028, New York, Etats-Unis
- 415-455-4155
- care@littlespoon.com
- www.littlespoon.com
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A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Our son loves the food AND great service
My child always loves the food, plus their customer service is extremely helpful and timely. They have always helped make any problem go right immediately (but in three years, only two mishaps have ever happened)- but they fix the problem so quick. Such a trustworthy company!
Great 1st experience
The representative I chatted with gave me an excellent first experience.
I thought I messed up my first order but she made me feel comfortable and ensured that all was well.
clarification of expiration dates
Gensen was very helpful in clarifying the expiration time frames for me to not waste the delicious products I purchase for my son. Thank you so much !!
The best!
I absolutely love Little Spoon, their customer service is phenomenal! They are so kind and always go above and beyond. I appreciate how easy they make meal times with my little. He definitely has tried way more foods because of this subscription service and I’m so grateful for that! It helps this working mama out so so much.
Really great support and experience…
Really great support and experience always. Thank you!
Helpful, quick support
The support I received was helpful, kind, and quickly solved my concern. My order did not arrive on schedule and a quick conversation remedied the situation. I greatly appreciated Joy’s kindness and quick approach to solving the issue.
I had a slight issue with my order…
I had a slight issue with my order which was totally my mistake and instead of just saying they couldn't help, they offered me a full credit for my order. Always extremely friendly and helpful service!
Fantastic customer service
Fantastic customer service, my son loves the meals and they are quick, healthy and offer a variety of meals!
Thankful for the caring customer service team!
I love how quickly the customer service team was able to address my concerns and they were able to provide a solution! Love how easy it was!!
Healthy and fun meals
My son absolutely loves little spoon, especially the plates, yogos, and smoothies! There is such a good variety and everything feels nutritious. We recently received a goodie box with even more new items for him to try and he has been so excited with every bite. Thank you for making his mealtime fun and healthy!
Very helpful and prompt with my…
Very helpful and prompt with my questions.
Lola is outstanding
Lola is outstanding! I forgot my account was even active and I got charged for a bunch of food my daughter was no longer eating. Lola refunded me and was sweet and efficient. Thank you so much Lola! ♥️
Customer service on point
Their customer service team reached out via email to follow up on the chat I had to abandon when my baby needed me. They figured out what I needed and took care of it, and I was thrilled I didn’t have to go back and restart the conversation. So helpful!
Thank you Bert G!
Turned a bad situation around!
I reached out via the chat line when I received notice our order was delivered but it was not at our address. Not only did John M follow up via email when the chat timed out, but he worked with me across multiple emails trying to locate the delivery. When we determined it was delivered to the wrong address, he then also offered multiple resolutions to make it right for us. Great customer service!
Diane was absolutely amazing
Diane was absolutely amazing! She was so helpful and made sure that my order was going to the right place. Thank you for your help Diane!!
Thank you, Joy!
I made a mistake by neglecting to update my delivery order and was sent the automatic meals which included dairy (my child has a severe dairy allergy). Joy was helpful in refunding me for the cost and providing me with a list of meals with no dairy. I appreciate the kind gesture and will be donating the extra meals to another Mom in my local Mom group.
Chona M was amazing
Chona M was amazing, understanding and courteous. She was extremely easy to work with she very responsive. I initially received a shipment where the box was open due to the packager using only one strip of tape to try and close the box for shipment. You know how shipment goes, the drivers toss and throw these boxes everywhere. There was no way that single strip could hold the lid. Of course the box popped open and who knows for how long that the box was open and the cold air was leaking out. After this shipment I was thinking of not going with little spoon going forward. However, Chona M's assistance, I'm definitely going to be ordering again in the future. Take care of Chona, Little Spoon!
Order was not delivered and they…
Order was not delivered and they handled the situation promptly under 24hrs! Love littlespoon!
5/5 - A Lifesaver for Our Family
Little Spoon has truly been a game-changer for our family. My son, has autism and very limited food preferences. Their meals have become such an important part of his routine and make mealtime so much easier and less stressful for all of us.
The quality and variety are amazing, and I love knowing he’s getting real, nutritious food without preservatives or fillers. The convenience is unmatched - everything arrives fresh and ready to go, which is such a blessing on busy or tough days.
I also have to mention their customer service - they went above and beyond. That kindness meant so much and really shows how much they care about the families they serve.
I can’t recommend Little Spoon enough, especially for families with sensory or feeding challenges. It’s been a total lifesaver in our home! 💚
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