Love Tiki Avis 

1 588
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Great pirces poor shipping paid for next day delivery before the cut off time, items now wont be delivered till the following Monday

Noté 5 sur 5 étoiles

I ordered a high-end bread bin for my wife's birthday. Love Tiki is the only company I came across in my extensive research that had a really premium product at a very good price. Unfortunat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company ,great quality of product ,customer service was fab. My order got lost but they sorted it in super quick time and with kindness . I cant actually recommend them highly enough . Ryan... Voir plus

Noté 5 sur 5 étoiles

From ordering cups for use at a Christmas market for mulled wine and Christmas punch, right through to using them at the event, we have been delighted. The designs on the disposable cups are amazing... Voir plus

À propos de l'entreprise

  1. Bar
  2. Bar à cocktails
  3. Grossiste en vaisselle jetable
  4. Magasin d'articles en verre
  5. Restaurant de plats à emporter

Écrit par l'entreprise

Love Tiki supply a full range of Barware Accessories and Cocktail Essentials. Free UK Next Day Delivery is available on orders over £100


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 588)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

There were a few things wrong with the…

There were a few things wrong with the order. I got some things as a present for my partner with a couple of bits for me. Before the order came I was informed that they didn’t have one of the items so I had to phone and get that refunded. Then the bits I ordered were dasher bottles. They had normal pouring spouts on so are useless for bitters. I phoned up and although they were lovely they said this was normal. I am now stuck with some tiny bottles with standard spouts. As for my partners stuff I ordered some syrups, glassware and a julep strainer. The julep strainer was not in the box. By this point I had phoned up twice and I couldn’t be bothered to phone again with another issue.

4 janvier 2024
Noté 5 sur 5 étoiles

Got what I wanted

Got what I wanted. First delivery went missing but staff were excellent to arrange a replacement. Customer service was excellent. Will definitely order again.

9 janvier 2024
Noté 3 sur 5 étoiles

Well never received email or receipt

Well never received email or receipt, untill I emailed after so many days , then after this I received receipt and tracking and was upset it was not posted for me to receive in 5 days , so all in all took longer, but was happy with the item

3 janvier 2024
Logo de Love Tiki

Réponse de Love Tiki

Hi again Tracey! Im sorry again this wasn't delivered as quick as expected - we were not working over Christmas, so were unable to process your order or send any emails. You are welcome to return the item for a full refund, otherwise apologies again we were on holiday.

Noté 5 sur 5 étoiles

Excellent customer service

Products I ordered were all good quality, however there was a problem with one of the items. On contacting the company, who were very apologetic, I was immediately offered and received a refund. Will definitely be ordering from them again.

9 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

The item was discontinued when the…

The item was discontinued when the order got to your suppliers, so I ended up with no product. I appreciate the refund, but feel the your suppliers need to keep you better informed as to the stock levels on items advertised.

18 septembre 2023
Noté 5 sur 5 étoiles

Good

Quick delivery. Products as described. Good selection of flavours of Monin Syrup to choose from

20 août 2023
Noté 5 sur 5 étoiles

Pricing great

Pricing great, delivery fast - will certainly be a repeat customer. Very impressed.

20 août 2023
Noté 2 sur 5 étoiles

Good quality Bad service

Products are of good quality but the company has a total lack of customer service.
Have ordered some products and they sent them with DPD . DPD delivered my products to neighbours not specifying where . After bearly traking down the order have recovered part of it 5 boxes out of 6. LoveTiki refused taking any responsability and did absolutely nothing to help me get in possesion of the order and they refused geting involved saying that DPD has to sort this out . DPD said that lovetiki has to request a review . After long talks with them and e-mails prooving that they didnt sent the full order they still keep saying that they did . Trust level for them ... ABSOLUTE 0. they dont take responsability

19 août 2023
Avis spontané
Logo de Love Tiki

Réponse de Love Tiki

Hi again Gabriel, Just to clarify once more your entire order was shipped (DPD tracking: 1550 1504 525 645 A). Sometime in transit you requested it be delivered to your neighbor (see tracking again). You then demanded a refund when DPD delivered the parcels because of your "restraining orders". I'm so sorry about what you're going through - but neither us nor DPD can really help you with your ongoing legal disputes - by what you've told us, it is a matter for the police. Nonetheless, we still refunded you for suspected missing items. Apologies again for the inconvenience to you and your business - we appreciate the review regardless.

Noté 2 sur 5 étoiles

About moni caramel syrup

I was told item is not available and got refunded eight days later.i'm sincerely saying if item not available please put a note for buyers that item is not available on your system.Thank you so much!!

16 juillet 2023
Noté 5 sur 5 étoiles

great comapny to deal with

very easy to order online with exceptional delivery service that had the goods arrive within 2 days, kept informed of order from placing through to delivery

18 juillet 2023

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