LUNA & me Avis 

Since I started using Luna & Me, my cats' coats are much healthier and shinier. They enjoy the variety of flavours, and I appreciate the ease of managing my subscription alongside the genuinely lovely customer service. They are by far the best pet food company I have come across!

Great stuff, easy repeat service, sorted out my rescues gastro issues.

Easy to use service and my cat loves the food

Great company to deal with, subscription is easy to set up (and fairly easy to change with fussy cats changing THEIR minds). Well priced, excellent quality. Cats love the food (3 Maine Coons, 2 domestics)

Ordering process was very easy and straight forward. Delivery was fast. Quality of food is great. We have 2 11 week old kittens and this is their first raw food and they love it! And as a bonus their pooh doesn't stink any more compare to supermarket processed food.
Will order again after this lot is finished. Thank you!

The company have a personal touch And always take care with the delivery and packaging. The cat is interested by the good variety of flavours, and he is looking super healthy and shiny as a result of the quality raw meat food.

Great products, lovely quality food and i love the convenience of the patties. Not overloaded with bone so suits my old girl. Helpful customer service and great delivery times.
I wish they did more exotic flavours so i could get in the variety of raw proteins required.

Excellent delivery always on time, quality is superb my Viszla Maggie is now 4 and been on the parties since a pup
She is healthy, bright and has a beautiful coat
Highly recommend

I can always trust Luna & Me to provide the best quality food, delivered on time and at a good price.
They are there for help and support if you need it too. All round a great little company that I would recommend to everyone.

My kittens’ raw food order from Luna & Me always arrives quickly and is eaten quickly and with no fuss. They seem to like it more than other raw we have tried and they are the best judge!

My Maine Coon loves Luna & Me! Her food comes in ‘burgers’, 3 to a pack and she has one per day - if she could she’d eat all 3! Great packaging, fast delivery and awesome customer service if you have any queries. 100% recommend

Best raw food for dogs. I order the boxes of patties that come in various flavours. My two wire haired dachshunds love it and I’ve noticed their coats are healthier since switching to Luna & Me. The delivery service is always reliable. Highly recommend.

We’ve had two little cats slowly and timidly join our family in the past year, firstly sleeping in our garden, then moving into the cold frame and finally into the house. We didn’t know what they were eating previously but they have taken to Luna & Me food straightaway and are now happy and contented creatures. We trust that what goes into the food is the best thing for cats and that’s why we use it, and also because, even with cats being notoriously fickle, they haven't once decided that they no longer like it. I would highly recommend this food to family and friends - and cats, of course.

I starting buying luna and me when we brought our british short hair kitten home. She is now a year old and has grown beautifully on the food. I was surprised at how affordable feeding raw actually is compared to supermarkets packaged cat food. It’s so easy to store in our freezer. Delivery is so straightforward, we have never had any issues with receiving our package. We love luna and me so much, we transitioned our new ragdoll kitten on to it, and she is thriving. Both girls coats are glossy, they are a nice healthy weight. They have great tummy’s, and most importantly they love dinner time.

My babies love this food. They sit and wait for me to dish it up and it is gone in second.
Would recommend to anyone wanting to give good quality raw food to their pets.

Have been feeding my dog the chicken patties for sometime (years) now as it’s the only thing we found that works for his delicate digestion. However the last 2 value boxes we’ve purchased, the consistency has changed and once thawed turns to a sloppy mess where as before it would retain its pattie shape. As my boy is very fussy he is refusing to eat the current defrosted patties. I am trying on my next order the duck patties instead but if they also go sloppy I think I’ll need to rethink future orders.

if you live in a split house or flats don't bother, my neighbor recommended them, i ordered the trial pack but because theyd delivered the one time only deal to our address they didnt send it, id taken the day off work to take the delivery in, they wasted my time, i had to email and messaged them 4 times before theyd reply saying that theyd refund my order. dont waste your time with them, customer service is atrocious, before id even received the first order.

Update edit to clarify:
Its the first box I ordered that you cancelled and refunded, not the second. If youd have actually taken a moment to read any of my messages to you, or the former part of this review you could've worked that out, but thanks for clarifying how much you care about customer service.

I’ve tried a number of the newer, popular cat food brands over the years, but Luna & Me far surpasses them in both quality and value.
It’s not sloppy like Katkin, nor wet and bony like Bella & Duke — and it’s significantly more affordable too.

The patties are brilliantly packaged, making them easy to store and portion out for my cats.
You can tell the meat is of a genuinely high quality — the patties are almost odourless, so you avoid that unpleasant lingering smell that often comes with other brands.

Best of all, my cats absolutely love it.
I’ll definitely continue using Luna & Me, and I’m so pleased to have finally found the perfect food after countless trial-and-error experiences with other brands.

Unfortunately, I had a very unlucky experience after ordering from Luna & Me for my puppy, Teddo.

First, there was an issue with the delivery. I received an email on 30th June saying “we’ve sent your order”, which led me to believe it would be delivered that same day. I waited all day, but nothing arrived. I emailed the company and got a call the next day explaining the actual delivery would be on 1st July. This was confusing — especially with raw food — as timing is crucial to ensure proper storage and food safety.

The bigger issue, however, came after feeding my puppy the food. Within a few days of starting the Luna & Me raw patties, he developed serious tummy problems, including diarrhoea and, eventually, blood in his stool. We ended up at the vet multiple times, doing tests, and finally he was diagnosed with campylobacter — a harmful bacteria. The vet strongly advised us to stop raw feeding immediately.

This whole experience resulted in my puppy having to stay overnight in the vet hospital and left us with a huge vet bill — not to mention the stress and worry it caused.

When I contacted Luna & Me, they responded politely and said it could be a “detox” period, and suggested giving yogurt. While I appreciated the communication, it didn’t match the severity of the situation we faced.

I’m sharing this review not out of anger, but to warn other pet owners to be very cautious — especially when switching to raw food. What works for some may not work for all, and sadly, it didn’t work for us.

Much better quality than Bella & Duke which I switched from as their meat smelt very bad and the colour looked unhealthy. Luna & Me barely has a smell to it. My 3 cats usually love it but also have spells where they go off it.. I think maybe they just get bored and want something new to try. My only gripe is the packaging, I hate hate hate polystyrene!!! I can’t recycle it anywhere near me and the small bits break off and go everywhere and it’s so bad for the environment. Please consider removing this packaging and just double box it like Bella and Duke do and their stuff always arrived still frozen.