I cannot get over how amazing the tech service is. I called and Ron immediately answered the phone and walked us through the installation of our remote door lock. His instructions and explanation was... Voir plus
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Lisez les avis des autres
Bought the Laundromat Maglock setup. Had some issues (which is rare) and they sent replacement parts out right away. Ended up speaking with the owner Todd. Super friendly and all-around great guy. He... Voir plus
Working with sales / operations team @ Maglocks.com is flawless...! Emails are responded to in timely manner. Technical questions are answered with needed intel and then some.... Staff is frien... Voir plus
I got reliably good advice from Ron and Chris about a remote doorlock I installed in my home. Unfortunately one of the key pieces of the installation, the 923 Keypad failed after one year. The replac... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services aux entreprises
- Magasin de bricolage
- Fournisseur de portes
- Magasin d'équipement de sécurité
- Fournisseur de systèmes de sécurité
- Fournisseur d'équipement pour magasin
Écrit par l'entreprise
we are maglocks.com . we design access and egress systems to keep your business safe and secure. maglocks sells and supports low voltage security products and door access control systems. our component and project design specialists leverage product knowledge of locking hardware to design door access control solutions to keep your business safe. we offer quality products, in-stock and ready to ship.
Coordonnées de contact
1177 Riverfront Center, 12010, Amsterdam, Etats-Unis
- 5188433322
- sales@maglocks.com
- www.maglocks.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Fast and good quality
Reliable and attentive—that’s…
Reliable and attentive—that’s Maglocks.com. After our card reader quit, I got in touch, followed their steps for a replacement, and it was handled without a hitch, just as promised. Thanks for the great support.
I cannot get over how amazing the tech…
I cannot get over how amazing the tech service is. I called and Ron immediately answered the phone and walked us through the installation of our remote door lock. His instructions and explanation was so thorough that we were able to wire our magnetic lock by ourselves within minutes. Thank you so much, Ron.
These guys were excellent to work with…
These guys were excellent to work with as I had a very old electronic latch that was no longer in production. They requested pictures and measurements of the old latch which they reviewed with team members to selected the right replacement. I forgot to order the plate and they contacted me to let me know how to correct. These guys are outstanding to work with and I highly recommend them.
Easy ordering and easy returns
Easy ordering and easy returns. Excellent customer service.
Quick and accurate shipping
Quick and accurate shipping. Exactly what I needed. Everything was included in the package.
Sometimes your procurement team sux
Sometimes your procurement team drops the ball, so I place the order myself via maglocks. On time delivery everytime, quality product everytime....
great customer service
we have always had good customer service and products is received in timely manner
Prices were the best on the internet…
Prices were the best on the internet and the tech support was really good. Great product
The right product for what was needed
Good customer support, walked me thru the product I needed to solve our issue. Got it quickly and it worked perfectly.
GOOD EXPERIENCE
Only offer a 30 day return
Only offer a 30 day return, regardless if its unused. This makes a new commercial build construction job very difficult unless the contractor places the order and can determine the exact day of install. $700 down the drain and they could care less that is still in the box unused.
Costumer service bad
Costumer service bad, I called the technical support never answered and I left a voice mail and never return my phone calls
Great customer service
The customer service was outstanding. They were polite and patient when answering my questions. This is a rarity with most companies. Thank you
great support
fast shipping, quality parts, easy to follow wiring diagram, easy to install and excellent support!
I looked at ordering a cheaper option off of the internet but when I reached out to them to ask questions their support was poor at best. These guys have superior support. highly recommended.
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