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Lisez les avis des autres

Noté 5 sur 5 étoiles

Altogether an excellent experience at Magsstore. The Large Scale Road Atlas is of excellent quality. The price point was good, the shipping was timely, and it was well packaged to prevent damage to th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came across magsstore.com because book titles I was searching for on Amazon were just not showing up. About a week or two after coming across magsstore.com I reluctantly placed my first order of fou... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They are a scam. They take your money and tell you wait a week then a month then we shipped then USPS lost it in shipping and we will reship it then its out of stock and return money. They sit on c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The book arrived within the expected time and was packed great so that shipping did not damage the book. Great service and the books are fairly priced, definitely recommend them.

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique spécialisée dans la vente de magazines
  2. Librairie
  3. Grossistes en livres

Écrit par l'entreprise

Magsstore is a leading online platform dedicated to providing readers with access to a wide variety of magazines and books. Based in New Jersey, USA, Magsstore has established itself as a trusted name in the industry, offering discounted subscriptions and seamless delivery services to customers across the country. Our journey began with a singular focus on magazines, but over time, we have expanded our offerings to include books, ensuring that readers can find all their literary needs in one convenient location. Magsstore.com has now unique collection of more than two thousand magazines and 80,000 books of all fields keeping the readers interest on top. Initially founded as a magazine subscription service, Magsstore quickly gained recognition for its commitment to affordability and quality. We provide significant discounts on annual subscriptions, allowing readers to save up to 90% on their favorite publications. From lifestyle and entertainment magazines to niche genres such as science, photography, and business, our platform caters to diverse interests. This dedication to variety and accessibility has made Magsstore the preferred choice for readers seeking both popular titles and specialized publications. As the world of reading evolved with advancements in technology, Magsstore adapted by introducing digital editions alongside traditional print subscriptions. This innovation allowed us to reach a broader audience while offering readers the flexibility to choose their preferred format. Whether you enjoy flipping through physical pages or reading on your device, Magsstore ensures that your experience is seamless and enjoyable. Recognizing the growing demand for books, Magsstore expanded its services to include an extensive collection of titles spanning multiple genres. Customers can now purchase books online through our platform, exploring everything from fiction and non-fiction to self-help and academic texts. This strategic move transformed Magsstore into a comprehensive destination for readers, enabling them to discover new authors and topics without navigating multiple websites. Our commitment to affordability extends beyond magazines. By integrating books into our offerings, we continue to uphold our promise of providing high-quality reading materials at competitive prices. Coupled with free home delivery services for print magazine subscriptions, Magsstore ensures that customers can enjoy their favorite content without incurring additional shipping costs. This initiative reflects our dedication to enhancing customer satisfaction and making reading accessible to all. The user experience is at the core of everything we do at Magsstore. Our website is designed with simplicity and efficiency in mind, allowing customers to browse categories effortlessly or search for specific titles with ease. Personalized recommendations based on browsing history help readers discover new magazines and books that align with their interests. Additionally, our secure payment options—including credit cards, PayPal, ACH transfers, and check payments—ensure that transactions are smooth and hassle-free. Delivery is another area where Magsstore excels. Books purchased through our platform are shipped via USPS and typically arrive within 3–5 days after dispatch. Magazine subscriptions are processed directly by publishers and generally commence within 6–10 weeks, depending on publication frequency. This reliability in delivery reinforces our reputation as a dependable service provider. Customer support remains a cornerstone of our operations. Our dedicated team is available via phone, email, or live chat to assist with inquiries or resolve issues promptly. Whether you need help with an order or wish to explore subscription options, we are committed to ensuring that every interaction with Magsstore is positive and productive. Community engagement is an integral part of our philosophy at Magsstore. Through blogs and social media platforms, we connect with readers by sharing insightful articles on lifestyle trends, parenting tips, cultural developments, and more. These interactions not only keep readers informed but also foster a sense of belonging within the Magsstore community. As we look ahead, Magsstore remains steadfast in its mission to innovate and adapt to the changing needs of readers. We are committed to staying at the forefront of the industry by embracing new technologies and trends that enhance the reader experience. Whether you are a long-time subscriber or new to our platform, we invite you to explore our offerings and discover how Magsstore can enrich your reading journey. At Magsstore, we believe that reading should be accessible, enjoyable, and rewarding. By combining affordability with convenience and quality service, we strive to make every interaction memorable for our customers. Thank you for choosing Magsstore as your trusted partner in exploring the world of magazines and books—we look forward to serving you for many years to come!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(82)

68 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Your customer service was very…Horrible!!!

Your customer service was very unprofessional. Example the representaive was rude and argumentive. i received no email regarding my order as back order. When i attempted to tell him that i did not receive an email , he abruptly hung up on me. I thought that I had found a reputable company to order from , but i was proven to be wrong. I have never received service this bad from any company that i have dealt with. Be careful who you place orders with. This company's customer service is terrible. It should receive a zero star rating!

5 mai 2026
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Constance,

Thank you for taking the time to share your feedback. We sincerely regret the experience you had with our customer service, and we truly apologize for any inconvenience or frustration caused.

We have carefully investigated your concern and found that your order was placed as a backorder because the book was not available in stock at the time of purchase. This information was mentioned on the product page, indicating that the book was expected to be restocked within approximately 3 to 4 weeks. Additionally, an email notification regarding the backorder status was sent from our end. However, we understand your concern that you did not receive this communication, and we are currently reviewing this internally.

Regarding your interaction with our customer service representative, we sincerely apologize for the manner in which the call was handled. This is not the level of service we aim to provide. Your feedback has been shared with the concerned team member, and appropriate action will be taken to ensure such situations are not repeated. We are reinforcing training and monitoring to maintain professionalism and courtesy at all times.

We would also like to confirm that your order was cancelled promptly during your call with our representative, as per your request. The refund has been successfully initiated from our side. Please note that it may take approximately 5–7 working days for the refunded amount to reflect in your account, depending on your bank’s processing time, which is unfortunately beyond our control.

We understand that this experience did not meet your expectations, and we deeply regret that we fell short. Customer satisfaction is extremely important to us, and we are committed to improving our services based on your feedback.

We truly value your trust and hope to have the opportunity to serve you better in the future.

Regards,
David Gomez

Noté 5 sur 5 étoiles

Highly recommend

Great selection and prices and super fast shipping. Highly recommend.

14 mars 2026
Avis spontané
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Réponse de Magsstore

Hi Jason, We thank you for your feedback and support. We appreciate it!

Noté 5 sur 5 étoiles

Excellent Customer Service

I reached out to Customer Service with a subscription issue and I received a prompt reply to my concern . A follow up email outlined the problem and what was done to fix it. I am awaiting a response from the recipient, but I am very pleased with the communication from both Customer Service representatives. Thank you!

16 avril 2026
Avis spontané
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Réponse de Magsstore

Dear A. Randall, We thank you for your feedback and support! Have a nice day.

Noté 4 sur 5 étoiles

This subscription was a Gift

This subscription was s Gift. Selection of choice & pricing was clear & easy to find; providing recipient's name & address was clear & easy. The only reason for a 4 vs a 5 star: it would have been a 5-star rating if, as the purchaser, I would have received a simple email stating the 1st magazine was delivered to the provided address. Close the loop. Thanks

19 décembre 2025
Avis spontané
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Réponse de Magsstore

Hi Missy, Thank you for sharing the feedback, we appreciate it. We have noted this down and follow going forward.

Noté 5 sur 5 étoiles

Awesome great

Awesome great. Help

7 mars 2026
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Corey, Thank you for sharing the feedback & supporting us, we appreciate it.

Noté 1 sur 5 étoiles

Magsstore Customer Service doesn't assign case numbers for reports of subscription non-fulfillment

I called Magsstore Customer Service to report that no issues were received of World Magazine, which I'd ordered as a gift subscription for a grandson last year. They said they'd investigate this but could not give me a case number for our conversation; I could just "call back" and give the subscription info again if I didn't hear from them. I was surprised that a business of this size would not provide a case number.

4 mars 2026
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Margaret, Thank you for contacting us, and we appreciate you bringing this matter to our attention.

We apologize for the inconvenience caused and understand your concern regarding not receiving a case number during your previous call. Please rest assured that we are currently reviewing the subscription details for the World Magazine gift order placed for your grandson.

To assist us in locating the subscription and investigating the issue as quickly as possible, could you please share the following details with us:

Order number (if available)

Subscriber or recipient’s name

Delivery address used for the subscription

Once we receive this information, we will promptly look into the matter and update you with the status. We appreciate your patience and will do our best to resolve this as soon as possible.

Kind regards,
Customer Support Team
Magsstore

Noté 5 sur 5 étoiles

A magazine I had ordered was…

A magazine I had ordered was discontinued. Magstore was quick to correct my order and issued a refund. They were apologetic and were ready and anxious to assist me with anything else. They were courteous.

25 février 2026
Avis spontané
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Réponse de Magsstore

Hi Jerry, Thank you for sharing the feedback & supporting us, we appreciate it.

Noté 4 sur 5 étoiles

I appreciate your timely response to my…

I appreciate your timely response to my inquiry. I was able to locate my order and thank you for your assistance.

8 février 2026
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Sharon, Thank you for sharing the feedback & supporting us, we appreciate it.

Noté 5 sur 5 étoiles

Prompt customer service feedback

I came across magsstore.com because book titles I was searching for on Amazon were just not showing up. About a week or two after coming across magsstore.com I reluctantly placed my first order of four books. The order did not arrived in the 3-5 business days timeframe so I emailed customer service, on a weekend, and a few hours later I got a response with tracking number for my order. My order is said to arrive the following day of leaving this review. The response from Mike, the Customer Service Representative was prompt and reassuring.

26 janvier 2026
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Omar, Thank you for sharing the feedback & supporting us, we appreciate it.

Noté 5 sur 5 étoiles

Eric Knagg was very helpful and very…

Eric Knagg was very helpful and very kind. I just wanted to applaud the rep who assisted me and let the company they are lucky to have a person like this working for them. Please thank Eric for his assistance.

22 janvier 2026
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Kimberly, Thank you for sharing the feedback & supporting us, we appreciate it.

Noté 5 sur 5 étoiles

I appreciated the notice that the book…

I appreciated the notice that the book I ordered is currently out of stock. I am so happy that my order was not canceled, but that the book will be shipped in a few weeks. Thank you!

14 janvier 2026
Avis spontané
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Réponse de Magsstore

Hi CC, Thank you for your feedback. Your book will be shipped immediately as it arrives back to stock. Thank you for your patience!

Noté 5 sur 5 étoiles

Mike Thomas was extremely prompt and…

Mike Thomas was extremely prompt and helpful. Thanks Mike,
Robert

21 décembre 2025
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Robert, Thank you for sharing the feedback & supporting us, we appreciate it.

Noté 5 sur 5 étoiles

I reached out to customer service via…

I reached out to customer service via email on 12/18/25 to find out the status of a book purchase and received a reply within 30 minutes providing an update and also the tracking number.

18 décembre 2025
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi, Thank you for sharing the feedback & supporting us, we appreciate it.

Noté 5 sur 5 étoiles

Quick Order Cancellation

I got a notice a book I ordered was temporarily out of stock but expected in a few weeks. I asked for cancellation and was pleasantly surprised to hear back within short time my request was processed! Thank you.

20 novembre 2025
Avis spontané
Logo de Magsstore

Réponse de Magsstore

Hi Angela, Thank you for sharing the feedback & supporting us, we appreciate it.

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