Maine Lobster Now® Avis 

3 124
TrustScore 1.5 sur 5

1,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

My brother-in-law was diagnosed with terminal cancer so I wanted to send him some Lobster. Instead of sending it to him, they sent it to me. He lives in Florida. When I called the company they blamed... Voir plus

Noté 1 sur 5 étoiles

I have ordered frozen seafood from quality companies (Sizzlefish, Get Maine Lobster) and thought I would try this one. It was definitely the worst experience. They do not know how to pack seaf... Voir plus

Noté 4 sur 5 étoiles

My third time ordering from Maine Lobster Now Ist Order, Fresh 2lb lobsters 2nd Order, 8 1.75 lb lobsters and 6 pounds steamers 3rd Order, 3 pounds Frozen Lobster Meat Originally from Ne... Voir plus

Noté 1 sur 5 étoiles

Total scam business! Spend your hard earned money elsewhere, somewhere that’s more reputable and honest! I spent almost $180 for 9 lbs of Dungeness crab legs, and got 3 complete clusters out of the wh... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits alimentaires
  2. Service à emporter

Informations provenant de diverses sources externes

We are the premier supplier of the freshest Maine Seafood and Live Lobsters nationwide. Make shipping lobsters quick and easy with our user friendly online ordering process and a proven record of the best customer service in the industry. Maine Lobster and Seafood is what we know and love, we are happy to bring that experience to your doorstep.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,5

Tous les avis

(3 124)

10 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First time buyer

I barely post a review for any online purchases, whether happy or unsatisfied. But the order was arrived 1 day late ( 3pm on Wednesday, order placed on late Sunday and shipped out on Monday )but they are arrived in excellent condition, they are still frozen. And all are enormous in size.
I and very happy on their products and packaging, will place another order for my sister birthday right after finishing this review.

3 juin 2020
Avis spontané
Noté 4 sur 5 étoiles

Lobster Meat Order

After receiving and posting about an unsatisfactory order of lobster meat, Maine Lobster Now reached and sent me a replacement order. The lobster meat was great -- fresher, better tasting and better texture. We enjoyed it very much. It is worth it for the added convenience of being able to receive, open and eat before the package reaches the kitchen. Ordering a live lobster and cooking still remains the ideal, and MLN can do that....hmmm...Thank you MLN.

3 juin 2020
Avis spontané
Logo de Maine Lobster Now®

Réponse de Maine Lobster Now®

Thank you for the review! We are extremely sorry to hear that you were not completely satisfied with the order. This is not a typical experience for us, and we would like to speak with you regarding it. Our number is 207-799-8222, or you can email info@mainelobsternow.com. We would greatly appreciate the chance to show you why we are the best supplier of Maine Seafood in the world.

-Maine Lobster Now team

Noté 4 sur 5 étoiles

Great seafood

Great seafood! Excellent value for the money spent. We did have one issue with some clams so I contacted Customer Service. I was blown away how quickly I received a response...a matter of minutes, to be exact. Other companies give you the "Due to Coronavirus, you may receive a delayed response" type of email and then you have to follow up with them for a month before you get someone to help. NOT TRUE for Maine Lobster Now. We have ordered twice and will continue to order. Hoping to get something special for Father's Day. I would highly recommend.

2 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Best Decision !!!!!!!

My order was delivered early in the morning and I choose to get unprotected package & I was a bit scared of what would I receive due to some of the reviews but It arrived in excellent conditions still very much fresh (ICE WAS FROZEN). Best Decision I ever made was to purchase from this company cannot wait to cook it tonight. Thank you so much Maine Lobster for making this purchase amazing !

2 juin 2020
Avis spontané
Noté 4 sur 5 étoiles

Fixed

After a very disappointing first delivery, I am pleased to say that my order was reshipped and I am very satisfied. Mike reaches out to and promised to personally over see that my order was shipped and update me with delivery updates, he not only followed through on his promise but the lobsters I received were amazing fresh and delicious. Thank you for going out of your way to rectify the situation.

31 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

We started out with a shipping mishap

We started out with a shipping mishap - a UPS problem, not M.L.N. My first customer service interaction was with a complete dud - but was followed up with excellent problem solving help by Mike, and supportive reorder help by Nicole. The reorder (for family members ) was delivered on time, fresh and proved to be excellent and delicious.

Protect yourself from a shipping disaster! Opt for shipping insurance. While I was disappointed by the "delivery fail", Maine Lobster Now came to the rescue with a no-cost reshipment of excellent fish and scallops that everyone loved.

29 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Yummy

So far, I've had the lobster mac & cheese casserole, clam chowder and sea scallops ..... they were delicious!! I'll be ordering again! Thank you!

29 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Still can't believe what has happened

Still can't believe what has happened. I paid $175 dollars for the seafood however because of the bad package it was damaged in transit and discard by UPS on behalf of me before it arrives at my house. The result is I paid money for NOTHING only the serval stressful calls with UPS and the seller, the seller blamed that I should buy the 6 dollar insurance...bad bad experience...

28 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

I ordered 2 lobster for my cousin'd…

I ordered 2 lobster for my cousin'd wedding gift, retired and remarried, Instead, you sent 4 lesser sized, being out that day. Sindy and her new husband, invited another couple with this treat, vanished that afternoon. She had sent me 4 loaves of San Francisco sour dough French bread. An even trade, if one is raised on that bread. Too bad you can't send her some cod tongue and SCREECH. My daughter's Mum had to teach me how to attack a tail, and I in turn taught her how to devour craw fish. My next order is a treat to the Fire and Rescue crew that helped save my life, ten live lobster.

26 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

I've ordered 3 times this month

I've ordered 3 times this month, once for myself (& Yorkie) and twice for gifts! This is the best treat for yourself and friends during this time; Order from MLN and stay home to enjoy it safely! I am skeptical of the bad reviews that are in all capital letters and believe they are not valid, perhaps a competitor or disgruntled employee?
You will love it, I promise!
Janice U.

24 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Absolutely perfect 3 pound lobsters.

Absolutely perfect 3 pound lobsters, fresh and live from Maine all the way to South Carolina! The delivery was at the exact time (to the minute) that it was scheduled. The lobsters cooked perfectly, sweet and tender. We will be ordering all of our fresh sea food from Maine Lobster Now, thank you...

24 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

I ordered this for my husbands birthday…

I ordered this for my husbands birthday and I’m hear to tell you... it was the best seafood I have ever had... I ordered the jumbo lobster tail and fresh clams! We are from Montana and we don’t get seafood like that around here! I recommended to all my co workers that it’s a must to try... you definitely will not be disappointed! Can’t wait to do it again💙💚💙💚💙 Kuddos to Maine Lobster Now! Your the best💕💕💕💕💕💕💕💕

23 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

LOBSTERS NEEDED OUT IN OHIO

We are out in Ohio! Getting lobster out here is well, near impossible. Found MAINELOBSTERNOW.COM -- placed an order for this past Friday (Start of the Memorial Day weekend). Shipped on Thursday, got here on Friday -- on time. THEY WERE SUPERB!!! Packaged property, all alive when received. I would recommend them and order from them again without ANY RESERVATIONS!!! Guys -- WELL DONE!!! I thank you and my family thanks you!!! DR GOETZ

23 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic!

Absolutely fantastic!
I did not get short changed on the size of the 2lbs lobsters . The claws were huge and the meat was delicious. We enjoyed the steamers very much. They came very sandy, but rinsed them extremely long under cold water. Then let them sit in clean water with a cup of white vinegar for 5 minutes. Rinsed and repeated this time with beer.
Then rinse, clean water and boil.
No sand and delicious.
Great food great prices.
THANK YOU.
It was our 17th anniversary dinner.

23 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Delicious celebration meal

We ordered 2 lobsters and 2 lbs steamers for our anniversary celebration. They arrived fresh and in perfect condition. They were so delicious! I am originally from New England but have lived in Florida for the past 20 years. We both agreed they were the best we have ever eaten.we will definitely be ordering again!

23 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Ordered lobster meat

Ordered lobster meat, scallops and was totally surprised that they arrived fresh off the boat. Could not consider freezing the meat for me alone. My neighbor consented to prepare 2 meals for her family and me. Every thing was out of this world. Had to share these guys with my personal family so ordered cod, swordfish, tuna, sole and flounder to give my family a taste of my favorite fish. Grilled they were out of this world good. Cannot image buying anywhere else.

23 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

I have been ordering from Maine Lobster…"NOT ANYMORE!"

I have been ordering from Maine Lobster Now for over a year. My first order was for 5 live 2.5 lb lobsters. They arrived alive and were great. My last order was for king crab legs and scallops. The package arrived completely soaked and the contents were completely thawed and bags open. I called and the young man who took my call said there was nothing they could do about it. He told me to eat the crab legs right away as they can't be refroze. I told him I paid for insurance, but he said they would not allow a claim. I ordered 3 lbs of crab legs and I can't consume that amount in a day. He said, "you should be able to". He was very condescending and arrogant and made me feel intimidated. Sorry to say they have lost what could have been a lifetime customer.

22 mai 2020
Avis spontané
Logo de Maine Lobster Now®

Réponse de Maine Lobster Now®

Thank you for posting this review. We take customer satisfaction very seriously and would appreciate the chance to have a conversation with you about your order. We are absolutely positive that we can come to a mutually satisfactory solution! A Customer Service Representative will be reaching out to you shortly.

-Maine Lobster Now team

Noté 5 sur 5 étoiles

Fresh Lobster & Scallops

I live in Louisiana, where we get fresh seafood all the time, unfortunately we do not have fresh cold water Lobster and Scallops here, so I ordered from Maine Lobster Now. The Lobster meat and Scallops were fresh and delicious, as was the Lobster Mac & Cheese. Delivery arrived early morning on day promised. I would definitely order from them again.

22 mai 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus