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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had such a fun experience at Mama Florence. With a small group, excellent chef and assistant we were guided through four gluten-free dishes which we all ate together with delicious wine at the end... Voir plus

Noté 5 sur 5 étoiles

Ho partecipato a un corso di pasta fresca a Firenze ed è stata un’esperienza semplicemente straordinaria! Fin dal primo momento siamo stati accolti con calore e professionalità, in un ambiente a... Voir plus

Noté 5 sur 5 étoiles

Combinare il Tour del Mercato con un'esperienza in cucina è stato incredibile. La passione trasmessa dagli chef, unita al mettere in pratica le skill appena imparate ha reso quest'esperienza qualcosa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great time at Mama Florence’s cooking class! The building had a great atmosphere and a garden area in a historic part of the city. The staff was welcoming and everything was well organi... Voir plus

À propos de l'entreprise

  1. Cours de cuisine
  2. École de cuisine
  3. Organisateur d'événements
  4. Agence de visites touristiques
  5. Attraction touristique

Écrit par l'entreprise

Mama Florence: daily Italian cooking classes led by engaging professional chef in beautifully designed air-conditioned school. Fresh high-quality organic local ingredients


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fun, Inspirational Evening

We had such a fun experience at Mama Florence. With a small group, excellent chef and assistant we were guided through four gluten-free dishes which we all ate together with delicious wine at the end of the session. The pasta making was fun and the whole evening inspirational. The dishes were a crunchy, fresh salad, gluten-free ravioli with spinach and ricotta, chicken cacciatore and panecotta. The setting is in an airy, beautifully equipped kitchen with pretty outdoor terrace. We were 7 of us from all different countries. I came home and promptly attempted two of the dishes! Would recommend Mama Florence to anyone with any level of cookery experience.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Experience!


We had a great time at Mama Florence’s cooking class! The building had a great atmosphere and a garden area in a historic part of the city. The staff was welcoming and everything was well organized. They were knowledgeable and also fun to learn from.

The class was very hands on, and we were each involved in every step of the process in preparing the dishes. We learned a lot about the techniques for preparing food. The right way to knead, use a knife, etc.

We ended the class with a 3 course meal with all the participants. Overall, I highly recommend Mama Florence.

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Corso di pasta ECCELLENTE

Ho partecipato a un corso di pasta fresca a Firenze ed è stata un’esperienza semplicemente straordinaria! Fin dal primo momento siamo stati accolti con calore e professionalità, in un ambiente autentico e curato nei minimi dettagli, nel cuore della città.

Lo chef, appassionato e preparatissimo, ci ha guidati passo dopo passo nella preparazione della vera pasta fresca italiana spiegandoci tecniche, segreti e curiosità sulla tradizione toscana. Ogni spiegazione era chiara e coinvolgente, perfetta sia per principianti che per chi ha già un po’ di esperienza in cucina.

La parte più bella? Mettere letteralmente “le mani in pasta” e poi gustare insieme il risultato del nostro lavoro, accompagnato da ottimo vino locale. Un momento conviviale, divertente e autentico, che mi ha fatto sentire parte della cultura italiana.

Consiglio questo corso a chiunque visiti Firenze e voglia vivere un’esperienza vera, lontana dai soliti

7 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Magnificent experience.

Magnificent experience.
Stefano, the chef, is very approachable, friendly, and professional.

We spent a fantastic afternoon together, and I believe it’s very useful for anyone who wants to approach Italian cuisine. Even though I don’t have much experience in cooking, I had a lot of fun and learned a lot.

I also found it very helpful and lovely that we were given the recipes for everything we cooked together during the class: I’ll try to cook everything on my own at home.

I recommend this experience to everyone!

7 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Team Building SUPER!!

Abbiamo fatto un team building in cucina da Mama Florence ed è stato uno spasso! Super divertente, creativo e perfetto per fare gruppo. Personale gentilissimo e il risultato buonissimo! Vini ottimi.

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Esperienza indimenticabile da Mama Florence

Esperienza indimenticabile da Mama Florence: cucina autentica, accoglienza perfetta e atmosfera unica

Mama Florence è stata un’esperienza straordinaria dall’inizio alla fine. La scuola di cucina offre un ambiente accogliente, curato e autentico, che ti fa sentire subito parte di una vera cucina toscana. Gli chef sono professionali, preparati e capaci di trasmettere passione, tecnica e tradizione in ogni fase della lezione.

La qualità degli ingredienti è eccellente e ogni ricetta viene spiegata passo dopo passo, rendendo l’esperienza ideale sia per principianti sia per chi ha già dimestichezza ai fornelli. Il corso è perfettamente organizzato, divertente e immersivo, con un’attenzione costante alla cultura gastronomica locale.

Il momento finale a tavola è la ciliegina sulla torta: poter gustare i piatti preparati insieme, accompagnati da ottimi vini toscani, rende tutto ancora più speciale.

Consiglio Mama Florence a chiunque voglia vivere un’esperienza culinaria autentica a Firenze, imparare davvero qualcosa di nuovo e portare a casa non solo ricette, ma ricordi bellissimi. Assolutamente da provare!

15 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Disgraceful company

I cancelled my cooking class and Gelato tour because sadly we had to cancel our family trip to Italy due to my father in law being in the ICU. The company wouldn’t refund us and when they agreed to a partial credit they then renagued. The shouldn’t call themselves “mama” as they don’t care about family.

I JUST READ THE COMPANIES RESPONSE and here are a few follow ups.
-I cancelled because my father in law is fighting for his life in the ICU and we had to cancel our trip. This was cancelled 12 days before we would be in Italy.

-the company said kept emailing me and reneging on their offer!!!!! I agreed to lose half my money on a cooking class and a full refund on a walking tour (because company has no costs of food and rentals).

-the huge language barrier is difficult with this company causing issues with settling for something that is fair and kind.

8 juin 2025
Avis spontané
Logo de Mama Florence

Réponse : Mama Florence

We are truly sorry for the difficult circumstances that led to the cancellation of your trip. We fully understand how challenging such situations can be and approached your case with empathy and flexibility from the very beginning.

That said, we would like to clarify the facts:

The cancellation occurred more than 20 days after the deadline accepted in the Terms & Conditions at the time of booking.

Despite this, and given the unfortunate situation, we immediately offered a 50% credit, even though all services on our end had been scheduled and paid for and were non-refundable. This meant entirely and absorbing the full cost of the experience on our end.

Unfortunately, and despite the explanation, our offer was rejected. The client demanded a full refund and informed us that a payment dispute would be opened.

At that point, we had to explain that once a formal dispute is initiated, our ability to assist is frozen until the platform’s decision is made.

Our follow-up messages — which remained kind and understanding — were ignored. Our offer was then referred to as “lousy,” followed by the black mail: “I look forward to reviewing you on many platforms” pushing further for a full refund.

Despite the threats, we once again extended a partial goodwill offer. The client declined, continuing to request full compensation, which we respectfully and clearly explained was not possible, as we could not carry the full financial burden for a personal and unforeseeable emergency and only at that point stepped out of the conversation.

Unfortunately, as promised, the client then left negative reviews across multiple platforms, including personal criticism of our name and brand — suggesting we are unfit to use the word “Mama” because we “don’t care about family”. This comment is not only deeply inappropriate and inaccurate, but goes far beyond the scope of the actual issue and enters into a personal attack on our brand, integrity and reputation.

We must respectfully disagree. Our entire team is made up of individuals with families, and we created our policies not to avoid compassion, but to protect both our clients and guarantee services at best and our staff of hard working people. In this case, we went beyond our obligations to offer a resolution that was fair and empathetic under the circumstances.

We are sincerely sorry that this situation ended in frustration, but we stand by the care and professionalism with which we tried to handle it.

Sincerely,
Mama Team

Noté 5 sur 5 étoiles

The absolute best cooking class I have…

The absolute best cooking class I have ever been to! Chef Stephano and the entire team were amazing and so engaging and entertaining! The food we made was absolutely delicious! If you’re visiting there, please put it at the top of your list to schedule a cooking class with them!

6 juin 2024
Avis spontané

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