I’d like to express my appreciation for the outstanding service provided by Karen Short at Manutan. We accidentally placed an order for two items instead of one. I called customer service immedi... Voir plus
L'entreprise a répondu
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I recently placed an order with Manutan and had an excellent experience from start to finish. The whole process was smooth, efficient, and well-organised, which made a real difference. A special... Voir plus
L'entreprise a répondu
Pretty standard product overall, nothing particularly special. Delivery was delayed, and when I contacted them, I was told it was coming from a supplier abroad and they’d check and get back to me, b... Voir plus
L'entreprise a répondu
Would highly recommend, great and efficent service. Emailed Stuart White regarding our broken pallet truck and and the issue was resolved the same day. Keep up the good work .
L'entreprise a répondu
À propos de l'entreprise
- Services aux entreprises
- Service de distribution
- Fournisseur d'équipement
- Fournisseur d'équipements industriels
- Fournisseur de matériel de bureau
- Grossiste
Écrit par l'entreprise
If you need industrial supplies or office equipment, Manutan UK has a wide range of high quality industrial, commercial and office supplies at very competitive prices.
Coordonnées de contact
Black Moor Road, BH31 6AT, Ebblake Industrial Estate, Royaume-Uni
- 0800 652 6000
- sales@manutan.co.uk
- www.manutan.co.uk
4,6
Excellent
848 avis
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Helpful customer service
Helpful customer service. Issue with an order being supplied with some parts missing but Karen Short was helpful in resolving the issue and having the missing items dispatched to us.
9 avril 2026
Avis spontané
Réponse : Manutan UK
Good afternoon,
We're happy to hear that our customer service was helpful in resolving the issue with your order. We appreciate your positive feedback and are glad we could assist you in getting the missing items dispatched.
Jodie
Customer Care
Amazing buying experience
I recently placed an order with Manutan and had an excellent experience from start to finish. The whole process was smooth, efficient, and well-organised, which made a real difference.
A special mention must go to Rheanna Lindley, who went above and beyond in handling our order. She was incredibly responsive, professional, and attentive to detail throughout. Any questions we had were answered promptly, and she ensured everything was processed quickly and accurately. It’s clear she genuinely cares about providing great customer service.
Thanks to Rheanna’s support, what could have been a routine transaction turned into a genuinely positive experience. We wouldn’t hesitate to recommend Manutan and look forward to working with them again in the future.
16 avril 2026
Avis spontané
Réponse : Manutan UK
Good afternoon,
We're happy to hear that your recent order process was smooth and efficient. We appreciate your highlighting the support provided during your experience. It's great to know that the attentiveness made a positive difference, and we thank you for recommending us.
Jodie
Customer Care
Hand Truck - Fabulous Customer service
I’d like to express my appreciation for the outstanding service provided by Karen Short at Manutan. We accidentally placed an order for two items instead of one. I called customer service immediately, but the shipment had already been picked up.
Karen went above and beyond to help. She managed to adjust the order back to one item and saved us from the surcharge that would have applied for returning the duplicate — something I wasn’t aware of when placing the order. This kind of genuine, supportive customer service makes all the difference.
The product itself — the Hand Truck — looks excellent, and my warehouse team is very pleased with it.
Thank you, Karen, and the entire Manutan team.
14 avril 2026
Avis spontané
Réponse : Manutan UK
Good afternoon,
We appreciate you sharing your experience. We're happy to hear that our team member was able to assist you with your order adjustment and prevent a surcharge.
It's great to know your team is pleased with the hand truck!
We look forward to future orders with you!
Jodie
Customer Care
Still have not received items
30 mars 2026
Réponse : Manutan UK
Good afternoon,
Thank you for you review, my colleague Karen is in contact with your site to re-arrange delivery.
Jodie
Customer Care
On time delivery and good follow up
31 mars 2026
Réponse : Manutan UK
Good afternoon,
We're happy to hear that our delivery and follow-up met your expectations.
Thank you for your positive feedback and we look forward to future orders with you!
Jodie
Customer Care
Would highly recommend
Would highly recommend, great and efficent service. Emailed Stuart White regarding our broken pallet truck and and the issue was resolved the same day. Keep up the good work .
9 avril 2026
Avis spontané
Réponse : Manutan UK
Good morning,
We're happy to hear that our service was efficient and effective in resolving the pallet truck issue promptly.
Thank you for your recommendation and positive feedback; we appreciate it greatly and look forward to future orders with you!
Jodie
Customer Care
Réponse : Manutan UK
Good morning,
Thank you so much for the positive review, we are glad to hear you were pleased with the product, delivery and the set up.
We appreciate your time and we look forward to future orders with you!
Jodie
Customer Care
Réponse : Manutan UK
Good afternoon,
We're happy to hear that you received your order quickly and found it at a great price.
Thank you for your positive feedback and we look forward to future orders with you!
Jodie
Customer Care
Grate price good delivery time and the…
Grate price good delivery time and the qulity of the pump truck is fantastic
23 mars 2026
Réponse : Manutan UK
Good afternoon,
We're happy to hear that you received a quality pump truck with great delivery at a good price!
Thank you for your positive feedback and we look forward to future orders with you!
Jodie
Customer Care
Pretty standard product overall
Pretty standard product overall, nothing particularly special. Delivery was delayed, and when I contacted them, I was told it was coming from a supplier abroad and they’d check and get back to me, but I never heard anything further.
It did eventually arrive, but for what it is, I do think it’s a bit overpriced.
22 mars 2026
Réponse : Manutan UK
Good afternoon,
We appreciate you sharing your feedback. We're sorry to hear that the delivery was delayed and that our communication fell short of expectations. We'll review this internally.
If you require any further assistance please feel free to reach out to me directly jodie.feeney@manutan.co.uk and I can help with any further queries you may have.
Jodie
Customer Care
Great service!
22 mars 2026
Réponse : Manutan UK
Good afternoon,
Thank you so much for the review, we are glad to hear you have a great service with us.
We look forward to future orders with you!
Jodie
Customer Care
Faulty item delivered
Faulty item delivered. 2 weeks later, I am chasing them asking when we are getting it replaced even though they have advised it will be replaced.
28 mars 2026
Réponse : Manutan UK
Good morning,
We apologize that a faulty item was delivered and for the delay in resolving this. We are looking into the replacement process and will provide an update soon.
My colleague has picked this up for you and I have put this through for you urgently to get resolved.
Jodie
Customer Care
Réponse : Manutan UK
Good afternoon,
We are happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly!
Jodie
Customer Care
A Pleasure to deal with.
23 mars 2026
Réponse : Manutan UK
Good morning,
We're so glad to hear that you had a positive experience. Thank you for your feedback; it means a lot to us.
Jodie
Customer Care
Fantastic service
Fantastic service.
Had an issue with the order that arrived which was my fault and Emily sorted it out straight away. She was really quick at helping me with no additional charges.
Will be back to shop again soon. The service made me sure I will be a repeat customer.
26 mars 2026
Avis spontané
Réponse : Manutan UK
Good afternoon,
We're happy to hear that you received fantastic service! We appreciate your feedback and are so glad we could resolve the issue quickly.
We look forward to your next order!
Jodie
Customer Care
Damaged chair resolution
I was disappointed when a chair came in damaged from manufacturer however Karen Short was incredibly helpful in sourcing the replacement from supplier. She went above & beyond for me pushing the supplier to improve a lead time on a replacement & when she wasn't getting a satisfactory answer she ordered us a replacement anyway. I would give 5* for Karen but lose a star for the chair coming in damaged in the first place! Thanks Karen!
2 avril 2026
Avis spontané
Réponse : Manutan UK
Good afternoon,
We appreciate your feedback. We regret that the chair arrived damaged. We're happy to hear that our team member was helpful in resolving the issue and went above and beyond to ensure you received a replacement.
Thank you for acknowledging their efforts.
Jodie
Customer Care
Stuart is absolutely brilliant
Stuart is absolutely brilliant, his response time is amazingly fast. Our Sit and stand desk was delivered, everything was in order and such good quality. Thank you
30 mars 2026
Avis spontané
Réponse : Manutan UK
Good morning,
We're happy to hear that you had such a positive experience! It's great to know the desk was delivered in excellent condition and that you are pleased with the quality and fast response time.
Thank you for your feedback and we look forward to future orders with you!
Jodie
Customer Care
Speed of return or wrong item order no…
Speed of return or wrong item order no hassle, reordered the correct item delivered next day.
Brilliant service all round. would definitley recommend.
18 mars 2026
Réponse : Manutan UK
Good morning,
We're happy to hear that our quick return process and speedy redelivery met your expectations!
We appreciate your recommendation and are glad you had a brilliant experience.
Jodie
Customer Care
The customer service team immediately…
The customer service team immediately followed up with me on previous service issue and rectified the situation in a timely manner.
27 mars 2026
Avis spontané
Réponse : Manutan UK
Good afternoon,
We appreciate your feedback and are glad the team resolved the previous service issue quickly. It's great to know we could rectify the situation for you.
Jodie
Customer Care
Réponse : Manutan UK
Good afternoon,
We're happy to hear that you had a positive experience with our delivery and support.
Thank you for your feedback and we look forward to future orders with you!
Jodie
Customer Care
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