Order on 30 Jan 2026, Today 21 Feb got an email saying it took longer than normal. it is not surpised me because I also ordered last year before summer holiday, they didn‘t even contacted me saying de... Voir plus
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Appalling customer service.Still waiting for uniform ordered over two weeks ago.Paid extra for delivery, could’ve had it delivered free at school,but didn’t as thought it would be delivered sooner at... Voir plus
Ordered 7th March finally dispatched 13th April! Without discussing they cancelled an item and put in an alternative! The school jumpers look and feel cheap! I much prefer myclothing but unfor... Voir plus
Terrible service, placed an order the day the children broke up in July and it is now 2nd week in September and still have not received the order. Schools should really reconsider using their services... Voir plus
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Absolutely terrible service
Absolutely terrible service! They don’t reply to emails they don’t answer the phone. Been ringing since 2pm as they had an automated service blocking all calls until after 2pm it’s now 3.30pm and still can’t get through. Ordered uniform on the 28th of July still haven’t received called for an update last week to be told the product is out of stock. They are the soul provider of the school uniform this is completely unexplainable! They also sent 3 emails out in July to say the order cut of date is 02/08 for delivery before term starts.
Staff attitude is unbothered.
31 août 2021
Avis spontané
Very poor service and extremely slow
Very poor service. Ordered uniform for September 5 weeks ago and it still hasn't arrived. When queried, no assurance was given it would arrive on time. Now they've stopped replying to my emails. Thought online ordering would be easier than having to go in person to the local school shop! Won't buy from here again. Still do not know if my child will have uniform for the start of term.
31 août 2021
Avis spontané
This company need to buck their ideas…
This company need to buck their ideas up! They’re delivery times are shocking! I’ve emailed asking when my order will be dispatched and they’ve just responded with a don’t know! My youngest starts reception this year and probably won’t have a full uniform in his first day! I ordered before the cut off date too! They’re blaming covid but they were the same precovid too!
23 août 2021
Avis spontané
Awful service
Very slow
Very poor service
no confirmation of email when i will get uniforms.
called them twice and i was told off your child isn't the only one who is starting on 8th March 2021 there are more new starter. shocking services despite of paying so much monies.
Please improve your customer service and timing on your delivery if you want to do business.
1 mars 2021
Avis spontané
terrible customer service
I placed an order around black friday for the 15% discount. I have only just realised the order didn't go through via an email (although I do receive alot of spam from this company) so called up to re place and they advised me the order has now been cancelled and the discount from the time i placed would not be honoured! (bear in mind this was only last week!) the advisor was very short with me, unapologetic and this is disappointing customer service. will avoid buying with this company as a result, from now on.
7 décembre 2020
Avis spontané
Delivery time RIDICULOUS
Appalling customer service.Still waiting for uniform ordered over two weeks ago.Paid extra for delivery, could’ve had it delivered free at school,but didn’t as thought it would be delivered sooner at home address.Rang customer services, were unhelpful, no update given as to when uniform will be sent out.Avoid Mapac and buy your uniform from elsewhere if possible.
9 novembre 2020
Avis spontané
Still waiting for uniform after nearly…
Still waiting for uniform after nearly a month. No communication. Very poor service.
23 septembre 2020
Avis spontané
Let down for the new term
As the mandatory school uniform provider, I made my order before their 'guaranteed delivery before term' date and yet we are on day 2 of term and still no uniform.
Tried to email the company and all bounced back. Spoke to them and was given a third email, this bounced too.
Utterly frustrating and my little boy has no proper uniform to go back to school with.
27 août 2020
Avis spontané
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