Mark Goodwin Pianos Avis 

Amazing experience. Buying process was smooth, delivery all went well. We got finance for ours and that was very easy setting! Many thanks!

Excellent service from start to finish buying a U3 as a distance sale. Helpful recommendations based on my requirements and preferences and sale completed with friendliness and professionalism. Very pleased with the instrument itself, which is as good as any of the many U3s I've played.

I recently bought a beautiful white upright Yamaha from Mark Goodwin Pianos, and I couldn’t be happier with both the instrument and the experience.

I’ve never had any formal piano training, but it looks stunning in the house, is incredibly useful for my vocal exercises, and is simply a joy to sit and play. Even as a beginner, it’s become something I use every day. It’s not only a fantastic instrument but also a beautiful piece of furniture that really adds to the room.

From my initial enquiry through to the purchase, Mark made the whole process effortless. He was knowledgeable, approachable and never pushy. What really sets him apart, though, is the aftercare. Even after the sale, he continues to offer support and advice, so you never feel like you’re on your own.

If you’re considering buying a piano, I wouldn’t hesitate to recommend Mark and his team. A genuinely first-class experience from start to finish. Thanks! Max Fox

I bought a Yamaha U1 from Mark Goodwin Pianos and received it about a month ago.
Knowing what I was looking for, Mark made me an excellent offer. As I couldn't see the piano in person, Mark and the team sent videos and all the photos were of great quality.
About the piano: the instrument arrived on the date we agreed we agreed, in fantastic playing and aesthetic condition - straightforward as that - couldn't be happier.
About the team: Mark was incredibly thoughtful throughout the whole process (and after). Patiently answered all my questions and kept me informed - such a lovely person to deal with. I am very thankful and I'll certainly buy from you again! Fantastic service in all aspects.

We bought the Yamaha U3 from Mark Goodwin pianos 4 years ago and we are so much pleased with everything, right from the piano selection, transparent buying process, honest advise while buying, a good part exchange offer for our old piano, nice n smooth hassle free delivery and last but not least an amazingly beautiful piano which is like a part of our family 🙂
Mark and his team were fantastic throughout the process, communicative, reachable, answering all our queries especially important as we were investing a good amount for the first time. The price the piano offered for was comparatively less than many other sellers I googled during my pre-purchase homework.
We will always recommend Mark Goodwin for their authenticity, honest guidance and good products they are offering to beginners as well as professionals.
Thank you Mark and Team 🙏🙂

Buying our piano from Mark Goodwin Pianos was an excellent experience from start to finish. The service was friendly, knowledgeable and completely pressure free,

We chose a beautifully reconditioned Yamaha U3 with the AdSilent system, and we couldn’t be happier. The piano looks and sounds fantastic, and the silent function has been invaluable, allowing both my daughter and me to practise whenever we like without driving the rest of the family bonkers!

The quality of the piano has exceeded our expectations, and the whole buying process was smooth and enjoyable. I wouldn’t hesitate to recommend Mark to anyone looking for a high quality piano and first class service.

I was recommended to give Mark a call when I needed to sell my beautiful old grand piano. The process was extremely comprehensive. He provided a clear contract explaining the process. The chaps who collected my piano were superb. Very efficient and friendly with great communication at all times. The agreed payment was made as per agreement upon its sale. I would be happy to use Mark’s services again without hesitation. Super happy customer!!!

From start to finish everything moved very smoothly,I was contacted when they were on their way.
The removal was carried out with great care and was very efficient and took 30mins. They were very polite. I can’t recommend then enough

Excellent service. Contacted Friday, collection Monday. Arrived on time, quick and professional removal with no issues. Highly recommended!

Excellent service from Mark and the team
From the buying and selling of my daughter’s piano.
Very happy with the whole process.

Arrived on time and were very efficient in removing my piano. Good communication throughout. Would definitely recommend!

Mark, Julie and Louis booked to come and collect an upright piano. Far too heavy for me to deal with.
WhatsApp’d Mark and he promised to come a few days later- date and time confirmed.
True to their word they let me know 30 mins before arriving and actually arrived on time. (Not something many people manage).
From the outset they were very professional and explained how they were going to remove the piano.
Everything went as promised. Very careful not to damage door surrounds etc and in no time it was done in spite of a tricky doorway to be dealt with. Not often you have great service with no collateral damage.
I cannot praise the team enough and would have no hesitation in recommending them for any piano removal/ relocation.
Thanks Mark.

The service from Mark, Julie and all his team has been fantastic from start to finish. Friendly, professional, and knowledgeable across all areas, with kindness that shines through their service. Thank you all.

Amazing service. Thanks so much Mark!

I bought an electric Yamaha piano from Mark and Julie, and they were so kind and communicative from start to finish. Everything about the transaction and picking up the piano was easy, smooth and reassuring. They went above and beyond to include a stool with the piano, which they would usually only do with acoustic instruments. I’m honestly so delighted to have a piano back in my life after years without one. I wouldn’t hesitate to recommend Mark Goodwin Pianos if you are looking for an instrument.

I hardly ever write reviews, but my contact with Mark and his colleagues was such a positive experience that they deserve one! I was looking for a spare part for a 50 year old piano - a cast iron pedal - if anybody could even find one for me I thought it would cost the earth. Mark couldn’t order one for me so I naturally approached other companies - however when I was almost on the verge of giving up hope altogether I received an e-mail with some pictures of a pedal they had found in their stores. It was the right one! They could easily have taken advantage of the situation, knowing the difficulty in sourcing a new pedal, but chose to send it to me free of charge. Quite an amazing experience in today’s world - the sort of example used in text books on providing Excellent Customer Service. Well done Mark & Co and thank you for not only providing me with the pedal but also for restoring my faith in humanity!

I've been in the market for a Yamaha U3H for several months now and though I don't live in the UK, I have found Mark's website (and also his personal feedback) to be an incredible source of expertise when it comes to buying a Yamaha piano. His deep knowledge has enabled me to immediately size up suitable pianos and to shut out the rest of the noise. Bravo!

Exceptional service from Mark Goodwin pianos from start to finish. I chose my Yamaha U3 from the Royton showroom and appreciated the number of quality pianos there to choose from. My U3 looks brand new and sounds lovely. Delivery was fast and professional. Thanks again Mark and Julie, I highly recommend Mark Goodwin Pianos to anyone looking for a good second hand piano.

Mark and Julie are fabulous and a joy to deal with. My 1973 U1 was one of their refurbished ebay auctions so I was slightly apprehensive before it arrived. I needn’t have been. It is difficult to believe it is over 50 years old. It is in perfect factory fresh, never mind showroom, condition, absolutely immaculate inside and out, and gorgeous to play.

Great service and communication from start to finish. Really impressed by the range of pianos at an affordable price. Now it's at home we couldn't be happier, we love the sound, and it looks brand new even though it's decades old.