Mark Goodwin Pianos Avis 

I didn’t buy a piano but Mark gave my daughter a free harmonica in a competition. Thanks 🙂

I have never bought a piano fromMark and Julie but feel like I should have done, will do, or maybe already did in a past life... as I thoroughly enjoy reading all their quirky and positive emails and also watching all the family videos they produce to promote the business! I am a pianist and teacher and definitely regularly send any of my piano students who might be looking for a piano, off to look at Mark and Julie's site. It's very clear that they do a thorough job and really care and know about the pianos and the customers in equal measure. Hope to meet you both one day!

Bought an upright Yamaha piano from the New Malden salesroom a few years ago. Very professional and friendly outfit. Recommended to friends who have also bought instruments there.

Hi Julie and Mark,
Just wanted to say how pleased we are with the piano! It looks stunning and sounds amazing, can’t believe it’s from 1983!
The piano was delivered to my father who recently moved to a care home. Playing the piano has been a huge part of his life for 82 years and now he has dementia I was worried how he would play since he hasn’t had access to a piano for 5 months.
Well I was blown away when he started to play Chopin’s Nocturne perfectly. He is able to read music perfectly even though he doesn't remember what he did yesterday. The other residents are enjoying the music and reminding them of times gone by bringing one lady to tears as she remembered singing in choirs in her youth. So it was an emotional day and he has been playing every day since and I can already see a difference to his sharpness / focus in phone conversations.
So huge thanks to you and Mark, this piano has given my father a new lease of life! It will completely change his everyday and no doubt for the other residents who are living there as well.

Oliver in the Oldham showroom itself was there for any questions I had and was very helpful and Mark/Julie were exceptional in walking me through the painless buying process.

I will enjoy the piano for years to come. :)

I asked Mark for some advice on pianos after enjoying seeing his regular posts on Facebook. I'm not in a position to be able to buy a piano yet but he promptly sent me a link to an article he has written on what to look for at a range of budgets. With this, not am I only dreaming about my next piano, but also what I'll be looking for after that! Really useful for anybody, especially on what not to waste money on. It's great to see someone who cares rather than just looking to make money. Thanks, Mark.

Absolutely first class service. Oliver and Julie were so helpful enabling me to choose and purchase my perfect piano! I never felt rushed or pressured in any way. Communication was always excellent. Piano was delivered swiftly (free of charge) they even moved my old piano to another family member’s house the same day. Complimentary follow up tuning was great and hassle free to organise. I would 100% recommend to anyone looking to purchase a piano. Thank you!

I’ve recently bought a Yamaha U3 and am thrilled with it! The whole experience from my initial enquiry through to delivery of the piano was excellent. I visited the showroom twice and was given lots of advice from Oliver. He was really knowledgeable and helpful without ever being pushy. I was given lots of time to try them out and Oliver also offered to play a few for me to help with making my decision. Once I’d placed an order the process ran really smoothly - excellent communication (including a lovely hand-written letter from Mark’s daughter!) a faultless delivery process - and the piano itself is amazing. I couldn’t be happier 😀

Such a brilliant place. Endless time and no hassle whilst I tried the MANY pianos. Oliver was knowledgable but didn’t ran information down my throat. I was given all the space and time I needed. The process was so simple and Julie was fabulous at sorting the paperwork etc afterwards. Can not recommend highly enough.

I bought my Yamaha Piano from this company in 2010 and have been delighted with it ever since. I recently asked if Mark knew how I could obtain sheet music clips for the music ledge and they immediately sent me a pair of Katz Klips free of charge and these are just right for me. I am so unused to such brilliant service I’m still a bit stunned! Ten years on and still supporting their customers. Wouldn’t hesitate to recommend them!

I recently purchased a Yamaha SU131 piano from MGP. I had visited them a couple of years before, when I had a very good customer experience of being looked after - and left alone to try in my own time without any pressure. At the time I wasn't ready to buy. The right time came recenty, and at the same time as this particular model became available. I took advantage of their extended try it at home and money back if not happy, without going into the showroom to see it. I was a bit nervous about this, and worried I was rash, but Julie was most reassuring in immediately saying that though they would take my old piano away, it would be kept for the trial period and brought back if I didn't want to keep the new one. After just a few weeks with the new piano, I am absolutely delighted with it - its set-up and condition are excellent. The delivery service was also first class. The whole experience was exemplorary. I would unreservedly recommend them to anyone thinking about starting or upgrading an instrument.

From beginning to end a fantastic experience. I would recommend this company. These days service and punctuality is not so great but Mark and his team make sure that the customer is priority. Well done MGP and thank you. Lisa K

I can not recommend Mark Goodwin pianos enough. We received amazing service and aftercare for our piano from Mark. It’s incredibly rare to get such personal service these days not only did Mark offer advice about the piano but has been there every step of the way from delivery to tuning. We won’t go anywhere else.

I have a Yamaha piano to sell, but didn't know the year of manufacture or where manufactured. I asked Mark for his help. After providing Mark with photos, he determined my piano was manufactured in 1967 in Japan. Thanks, Mark, for your help and quick response!

I bought a Yamaha upright from Mark Goodwin Pianos during lockdown. Julie was really helpful and helped me select the right piano for me - I am really happy with it. The overall experience was excellent start to finish - I wouldn't hesitate to recommend ... and have already done so to a number of people. Thanks Mark and Julie

Superb service start to finish. Julie has been incredibly friendly, knowledgeable and helpful answering all my (many!) questions, with no obligation. And the piano is stunning and plays beautifully :) highly recommend.

Bought a 1977 Yamaha U3. Cheapest price for a Yamaha restored model in the UK but of more importance was how valued I felt as a potential customer. I was not fully committed to buying and told Julie this but regardless she couldn’t have given me any better information and made me feel that I was not wasting her time. This extended to her promising to give me first refusal on two pianos and allowing me a couple of weeks to make my choice. Delivery was also extremely professional and the piano is stunning. My piano tuner in Glasgow also speaks very highly of Mark Goodwin Pianos as he has had professional dealings with them in the past. If you are a swithering about a purchase take my advice and go for it as you won’t be disappointed.

My Yamaha U3X piano arrived just about three weeks ago. In a bid to present a balanced review, I shall tell you the negative as well as the positive sides to my MGP experience.

What don’t I like about Mark Goodwin Pianos? For a start MGP has caused me to wish my life away (well, six weeks or so of it anyway) as I wait for my beautiful, gorgeous, lovingly and professionally restored U3X to be tuned!

Also, I don’t like the fact MGP is in London or the other side of Manchester to me when it really ought to be located in my town so I can visit often! Mark, you would only need to slightly adapt the signage of a big empty space In Northwich if you moved into our now closed down Marks and Spencer store!

Finally, I didn’t like the fact that the very nice free mug of coffee I was given when I visited the showroom on my birthday wasn’t self heating to prevent it going cold whilst I had a go on all the fantastic pianos on display!

Think that’s about it for the negatives. The positives? Too many to list, but because the showroom is by appointment only, there was not the usual problem found in music shops of trying to get to a piano to try it out, or wishing some other pianist would stop playing The Entertainer so loud on another piano whilst I try to hear what I’m playing.

Then there’s the amazing number of pianos to try out (did I mention that they are all lovingly restored to a pristine “brand new” finish?), the fabulous communication before during and after with Mark and Julie who, it has to be said, have a depth of experience and knowledge way beyond anything I’ve come across before… My wife and I met Julie on the day we visited; the women got on so well that I was left with freedom to play pianos for a couple of hours! And what a lovely, gracious person Julie is too! The patience she showed as I asked loads of questions and continued to do so by text and email before I finally placed my order. Indeed, I first corresponded with Mark in 2012 when I asked a few questions about pianos… Just took me eight years to finally buy one!

Finally, the amazing expertise of the piano removal firm Mark and Julie use… WOW! Were we impressed?!? You bet we were!

Would I recommend Mark Goodwin Pianos? Absolutely, completely, totally. I LOVE MY PIANO… Thank you Mark and Julie.

I am a returning player having not played in 20 years. After some research, I decided I wanted a Yamaha and came across Mark Goodwin Pianos.

Firstly, the website was really informative. There's so much information there and it's clear that these people are truly passionate about what they do. So I decided to get in touch.

Julie was incredibly helpful. Having not played in a long time, and never having had a high quality instrument of my own, I needed some steer. I knew what sound I was after and my rough budget, but that's it. Julie was really patient and answered everything I had to ask. When the shipment of pianos came in and had been assessed, she sent me a shortlist of pianos that matched my requirements (with videos!).

In the end I bought a 1993 U30AS, with the original silent system updated to the Ad Silent. It was delivered really quickly and professionally. It's a wonderful instrument that has been excellently refurbished, and the silent system is fantastic. I will arrange my first tuning shortly, which is included in the price.

I would not hesitate to recommend this company to anyone (and have already done so to a friend).

If you need a piano, absolutely go to Mark Goodwins, they’re just fantastic and they really look after you from start to finish! The service has been excellent, they’re incredibly knowledgeable, flexible, communicative, price-wise they are super competitive and you really do get plenty for your money. Would recommend in a heartbeat.