Mark Goodwin Pianos Avis 

This is the first time I've bought a piano. The whole process was very easy from trying out various models in London to delivery only days later. Thoroughly recommended.

Excellent overall experience. Staff is professional and helpful. Delivery is quick. Highly recommended.

Overall a good experience. The whole team involved was professional and no pressure to buy. They gave me all the information i needed.
id recommend mark goodwins pianos to everyone. Best buy.
regards brenden ;)

Our experience with Mark Goodwin piano’s New Malden was excellent.
We never felt under any pressure and we had plenty of time to play all the pianos. Annie is very knowledgeable and willing to help if required. We found Annie and Mark very pleasant and professional to deal with and wouldn’t hesitate to recommend them.

I honestly can't recommend Mark Goodwin Pianos enough! We weren't really sure what sort of piano we wanted, having never bought one before but when we went to visit their showroom, Annie kindly showed us all the different options and even played each so we could hear how they are each unique. Their service was fantastic and they delivered our piano safely and swiftly. I'd highly recommend them!

I called Mark Goodwin Pianos and they were very flexible, allowing me a visit at very short notice. The showroom staff were very knowledgeable, and then let my son take his time to play every single piano there again and again until he chose one.

The piano delivery was bang on time, and the guys did a great job moving it into position then cleaning and polishing it. They even spent 30 minutes cleaning a small grease stain on the carpet.

My son loves playing it. We bought a U3 and it has a wonderful tone. I thoroughly recommend Mark Goodwin pianos.

Wow! Piano exceeds all expectations and looks like new and sounds beautiful.

The whole process from the informative information on the website, through our dialogue and piano delivery has been exceptional.

The two gentleman that delivered the piano were very professional and treated the piano as if it were their own and managed to get it through a tight and fairly awkward route, which was intriguing to watch.

Couldn't get the family off of the piano last night, daughter, son and even my partner who rekindled her interest after recalling some forgotten knowledge from her early piano lessons from when a child.

Even a neighbour who saw it being delivered popped in later and had a go - might not let him in too much he was really good. He thought be piano was excellent and sounded great.

All I need to do now is fulfil my promise to myself and daughter and jointly learn how to play the piano with her, which I am really looking forward to doing and hopefully one day could play a piece of music that would do this piano justice.

Currently looking for a patient piano teacher to take us on our journey !!!

I wanted to buy a decent piano, but not pay full whack for a new Yamaha. I went online, found a nice secondhand one for 60% of new price. It was delivered in 3 days and effectively looks and sounds brand new. I even got interest free finance. I honestly have rarely had as positive a retail experience.

I had a Yamaha U3 from Mark Goodwin and from beginning to end it was a fabulous experience - very easy. From the first contact I received information about pianos that settled, for me, that I wanted a U3. Then I went to the showroom in Manchester and played the pianos - and chose one that I wanted. They opened the showroom specifically for me and my daughter to try the pianos. The piano was delivered and the delivery service was exemplary - they helped me to put the piano in place by moving some furniture for me and the piano looks great. They took away the old piano. The U3 is a joy to play and my piano tuner was very impressed with it - and it takes a lot to impress him

This was my second experience of dealing with Mark Goodwin pianos. Annie was very helpful and there was a good selection of pianos in the London showroom. It was a very easy process from purchase to delivery and I am very pleased with my piano. I wouldn't hesitate to recommend Mark Goodwin pianos to anyone.

Highly recommend Mark Goodwin Pianos. We went to the New Malden showroom and Annie played all the pianos for us beautifully, we then played the pianos and chose one which we then went home to consider. There was absolutely no pressure to buy, and we have since been very happy with our purchase - it is a beautiful piano that we will have in the family for many years to come.

I had been looking for a Yamaha U3 for coming up to two years. After searching and searching, I just kept going back to Mark Goodwin because I couldn't find anyone else who was as knowledgeable and could explain what to look for in a piano without making it complicated. Although the piano is 40 years old, it looks new and sounds great. Delivery was quick and the delivery guys took great care. The free tuning after six weeks was also done by a very experienced independent tuner and his opinion on the U3 is that they're "wonderful". All in all a good experience, and if there are any problems I would feel confident in going back to Mark.

Excellent buying experience; knowledgeable, friendly, helpful. We love our new U1. The condition inside and out is amazing; it really begs the question why anyone would buy a new one! Delivery guys were great too; managed to squeeze the piano into the tightest of spaces. Thanks to all!!

Wonderful, shiny Yamaha U3. Sounds amazing and looks fantastic. Great personal service from Mark's wife, Julie and their London representative Annie - plus delivered in under 2 weeks. Highly recommended.

I bought a Yamaha U3 Piano from Mark Goodwin because I asked around and most of my friends who bought pianos used them at some stage. Really good service and no regret. I would highly recommend.

We spent a lot of time being shown a wide selection of pianos at the Manchester showroom. Laura was very knowledgeable and happy to explain the differences between the models and demonstrate the finer points. Delivery was arranged at a convenient time, and the delivery company obviously know a lot about how to care for a piano in transit.

We then received a follow up email to ensure we were happy with the piano and to check that we were happy.

This is how customer service is supposed to be done.

Very pleased with the piano we purchased. It was great to visit the London showroom and have the opportunity to play and compare several U3 pianos. It's amazing how different they can be. Friendly, informed service throughout. Thank you.

Great advice, articles and guides to look at beforehand, then a nice relaxed showroom visit where you can have a professional play all the pianos, do it yourself, or a bit of both. I went to the London showroom, and the team made an effort to ensure my visit was timed to fit with stock that would match my interests. It was a pleasant, no pressure experience and I tried out lots of pianos and was allowed to just take my time (and I did, I couldn't decide between two for ages at the end!). We've very happy with the piano we subsequently bought and delivery etc went very smoothly.

Flawless service and advice that was hugely helpful for a novice wanting to buy a good piano. Website and phone service ahead of ordering were both excellent, meaning that I could buy with confidence. Piano delivered in excellent order and fully met website description and video. Delivery by two knowledgeable, careful and pleasant gentlemen whose experience shone through when it came to navigating entrance steps and positioning the piano, as well as kindly assembling the very nice and free piano stool provided.