Martyn Gerrard Estate Agents Avis 

Mathew was very helpful and always got back to me and very polite

Shariaz at Martyn Gerrard has been consistently professional and helpful throughout the process of renting my flat. I very much appreciate his sincere and positive attitude towards dealing with my queries.
Also, recently when my tenant decided to serve her notice to leave, I couldn't believe how proactive Sheriaz and his team were to advertise within three days and subsequently found another tenant leaving me with no worries about rent payment. The process was again dealt with utmost professionalism and assurance given throughout. I cannot thank enough to wonderful Sheriaz and the team at Martyn Gerrrad!

The Finchley office dealt with our sale. They were competitively priced. Their service was excellent. They were straightforward to deal with, always kept us informed and handled the sale of our house impeccably. I would recommend their service.

Superb work from the Martyn Gerrard team! Maria was clear and professional throughout, without being overbearing. She gave us unbiased information, but supported us when making difficult decisions and really helped us push things over the line.

Thanks to Annie and Tom as well, who were both equally fantastic.

We're incredibly happy with all their service.

My agent, Andreas Papazacharia, and his assistant Gabriella Cessar were extremely helpful in securing the sale of my deceased mother's flat. As I live a considerable distance away they went beyond the call of duty making constant checks on the property whist it remained empty. They were always reliable in their instant respsonse to any query, remaining good humoured, helpful and professional throughout the entire process. Without question, I would highly recommend Andreas and his team at Martyn Gerrard East Finchley.

Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.

Maria was professional and well informed. There was clear communication before and after our appointment. Maria understood the brief and made good suggestions. We had a great experience and would definitely recommend using Maria at Martyn Gerrad's for your property search.

The team at Martyn Gerrard in Finchley Central went above and beyond to help me sell my flat. They supported me throughout the process, and explained anything that I was unsure about. I also trusted them and their judgement, which was very important.
They helped me to stage my property and gave me helpful pointers about buyer perceptions, and fully explained the whole process. Branch Manager Zlat, along with Jatin, Yasmin and Nayeem, were all great and very professional and friendly. I always felt that they were acting in my interest, and it led to a fast and successful sale. I would definitely recommend them!

Working with Maria at Martyn Gerrard was an absolute pleasure - I had lots of questions as a first time buyer which was was patient and extremely helpful with throughout the entire process.

All the staff appointed to us were helpful, but especially Annie and Maria at Kentish Town branch.
They were swift to answer messages, emails and were kind and calm throughout the selling process.
We were very happy with the service provided

Mittio has been amazing, responsive and very helpful.
I have been looking for a suitable property for myself and my family and Mittion made this possible. Definitely a valuable employee for the company he works for.

Excellent service from start to finish. Special Thanks to Claudia Tole for professional guidance and for keeping me updated throughout the process.
I highly recommend them!

Renting through Martyn & Gerald is more stressful than managing the property yourself. They take their commission but don't look out for your interests.

Tenant references is subcontract to third parties, with no simple online verification. You have no idea whether they actually check the documents tenants provide.

No guarantee they'll honour the contract. No guarantee M&G will enforce your rights if they don't.

Expect 1-2 weeks to get a reply to a simple email, and they won't even answer half of what you ask. They'll send you photos of issues they should have already caught and fixed themselves, leaving you to waste your time on endless email back-and-forth instead of actually resolving anything.

If you use their contractors for any issue, they're overpriced, and all you'll get is a photo — nobody checks whether the work is actually done properly, or done at all.

In the end you'll have to manage the property yourself anyway, just while paying commission to a middleman who adds nothing.

Get insurance that covers property damage and eviction/legal costs instead. Save yourself the agency.

Adriano and the team at Martyn Gerrard were fantastic! I would highly recommend them. They were really efficient, professional, courteous and it is down to them that we sold our house so quickly.

Maria was absolutely excellent! She was always responsive, friendly, and helpful. Having a great real estate agent really made the whole process much better for us. We owe her a huge thanks!!!

Unfortunately, our experience didn’t start well with the Martyn Gerard Muswell Hill sales team, specifically Shuhan and Chris. We felt they were dismissive of our opinions, didn’t communicate effectively with the buyer, and failed to manage the sale properly. We only discovered that the buyer had decided to purchase another property several weeks before we were due to exchange, which resulted in financial loss for us.
Working with Shuhan and Chris was extremely disappointing. They were consistently defensive and dismissive whenever we raised concerns, we felt like they wer representing the buyer and
not us Based on our experience, I would not feel confident working with either of them again.
After having to put the property back on the market (or consider renting it out), our experience improved significantly. Sheriaz from the lettings team was very helpful, and Fiona from the sales team secured us a new buyer. She managed the entire process professionally, kept everything under control, and saw the transaction through to a successful completion.
A huge thank you to Fiona. She was an absolute pleasure to work with and restored our confidence in the service.
This experience shows that it’s the individuals who make the difference, not the branch itself and Muswell Hill branch needs more people like Fiona. Customer concerns should always be listened to and treated with respect, and it was both upsetting and disappointing to be treated the way we were by Shuhan and Chris.
Thank you again, Fiona Murphy-Archetti.

We are truly grateful to Martyn Gerard (Winchmore Hill branch) for their commitment to finding a buyer for a retirement flat. The owner died during the process, the original buyer pulled out and we were back to square one. Afina Shalos and Zac Theoderou were successful in finding a second buyer within a few months. I appreciated their interest, communication and kindness. This is the second property we have sold with them in the past 18 months and can highly recommend them.

Got lots of help from Alex made the entire flat hunt extremely easy

Jaysuri was very professional and conscientious as always in trying to push our sale towards conclusion .

This was a brilliantly seamless experience, professionally managed by Mittio. We were first time renters and Mittio kindly walked us through the process and was on hand to answer any questions. The forms were also all swiftly processed and completed. Thank you so much!