Well to be honest I haven't had the opportunity to use Masa yet ut when my wife and I attended the dinner we felt very informed about everything we were told. And that is why we signed up. And beings... Voir plus
L'entreprise a répondu
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Well to be honest I haven't had the opportunity to use Masa yet ut when my wife and I attended the dinner we felt very informed about everything we were told. And that is why we signed up. And beings... Voir plus
L'entreprise a répondu
I went into this thinking that it was just another sales pitch. The presenter Ron quickly made it real with an outstanding explanation of what it was about and how important it would be to have it in... Voir plus
L'entreprise a répondu
I called and got ahold of I think it was a Renee, about changing my day to get what I owed from my bank account. And she was really helpful and great for helping me. Really courteous and understanding... Voir plus
L'entreprise a répondu
Affordability at monthly rate, I know the cost of 85 mile helicopter trips. The wrong insurance could financially ruin your lifestyle. You never know when you will need emergency flight. Pleasant peop... Voir plus
L'entreprise a répondu
At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.
1301 International Pkwy, Suite 300 , 33323, Sunrise, Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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The presenter, Michael Twitchell, was focused, relaxed and informative. He presented the benefits of the plans, was organized, friendly and easy-going. He clearly believes in what he is offering.
We liked the presenter, Mike Morton -he was concise and answered all questions from everyone. He did not pressure.
We attended the informational seminar. MASA covered many small details that took considerable planning to meet the needs of its members. For example, if your travel with your pet like many do and you are involved on a bad accident, MASA will transport your pet back home. If you travel to foreign countries, you are covered there also since MASA is an international company.
I love having the peace of mind MASA provides. Knowing that I'm covered, without having to drain my money and go into debt over medical transportation.
The presentation was great and questions were answered.
No experiences yet, just intruding to the company, Rick seems to be a great salesman, good communication skills.
I really liked having the presentation for a lunch time instead of a night time presentation. Also, it was nice to have it in our area so we didn’t have to drive very far.
Our presenter was good. Thorough in his communication.
BEWARE!!! Only giving 1 star because the option of no star is not available. We have a primary health share company we have used for 4 years (highly recommend over "regular" insurance). MASA will not allow coverage for those without traditional insurance companies in place, even though at signup, that was not going to be an issue.
Customer service agents only know what is written down for them so forget about having a productive conversation. They cannot answer questions, comprehend anything beyond their manual or even offer explanations. Stay away from this company.
We have been to a couple of orientations and Angel Sarabia is an excellent and very informative in regards to explaining all aspects, we thank you very much for helping us in our decision to enroll in the plan that best fits our needs!
The lunch invitation for two and MASA presentations was very interesting and useful information! And my husband and I was glad we became members!

Réponse de MASA Global
Had a very nice group meeting with Toby Smith. The presentation was informative and not too long. We received a nice lunch and all of our questions were answered. We had made up our minds to attend, get information, return home and discuss what we learned, but honestly, we decided right then and there that we needed this service. There was absolutely no pressure to purchase, but the value and peace of mind were there, so we did. The information packet arrived a few days after our contract was signed, just like they said, and we now feel very prepared for any emergency. I did call to change some of our information and the call went right through, very little waiting, and the person was very helpful and expeditious.

Réponse de MASA Global
I have peace of mind knowing that I won’t have to worry about the expense of emergency ground or air transport. My wife Janet and I hope we never need this service but are relieved to know that we are covered in the event we do.

Réponse de MASA Global
Adam did a great job explaining the product he was selling. It was a big investment for us, but felt is was a needful thing to have. Cost keep going up and this industry is so crazy being deregulated and charging what every they want to, I think it is great protection for my family.

Réponse de MASA Global
It gives great comfort knowing that we are well taken care of. And that the people really care about us. The education/training that Greg Ward gave us was very informative and eye opening. Thank you Greg.

Réponse de MASA Global
My questions were answered with reference to the policy documents. That allows me to see for myself.
Customer Service Team was great,knowledgeable and my matter was resolved quickly .
After a near death experience 2 years ago, it just makes sense for me and my wife.Actually the day after we joined my wife Tammy had a ministroke but I drove her to Advent hospital ER myself. Life is not certain or predictable.
The seminar explained everything very well. This is the date we went to the seminar and joined your services.
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