I bought out a pair of trainers via this site for £365 yesterday. But suddenly got cancelled today without any explanation and when I check the site again they changed it to £799 they put the price t... Voir plus
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Lisez les avis des autres
Very nice sneaker selection and stylish Goyard bags. Highly recommend checking them out! Their sneaker game is strong! McKickz had a great variety of shoes. Definitely worth a visit. Would r... Voir plus
I took my granddaughter for the trainers she wanted for Christmas. The 2 members of staff were lovely, very informative and helpful and didn't pressurize us in any way. It was a totally different ex... Voir plus
probably the coolest shop in leeds tbh, looks really nice n definitely a must visit in leeds. very welcoming and friendly, chill staff who make visiting a great experience 🤝 they really have all t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Leeds's Premier Exclusive Sneaker & Streetwear Store stocking products from Nike, OFF-White, Air Jordan, and Yeezy. Worldwide Shipping. 81-82 Briggate, Leeds City Centre, LS1 6LH
Coordonnées de contact
81 - 82 Briggate, LS1 6LH, Leeds, Royaume-Uni
- info@mckickz.club
- www.mckickz.co.uk
4,4
Excellent
137 avis
Aucun historique récent de demande d’avis
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Great experience about the contact with…
Great experience about the contact with the staff, always kind, helpful and resolute, they also answered all my questions. Highly recommend!!
11 décembre 2022
The best
The store itself is a one of kind experience. Loved it. Customer service was brilliant. Helped me get the best gifts for my family. Will definitely be back.
20 décembre 2022
Avis spontané
Not a lay lay store
Such a welcoming place. Everything looks crisp and clean, they have a variety of sneakers to see and buy. I really recommend it! 👌👌❤️
17 décembre 2022
good place.
The staff were really helpful and gave good advice to make sure you pick the right shoe. they were very kind and the selection is great. the shop is also extremely clean and well looked after
17 décembre 2022
Avis spontané
The place to be!!loved the dunks such a…
The place to be!!loved the dunks such a great place with variety of colors nd styles all kind of sneakers to choose from well recommended!! Staff was very helpful cant wait till my next buy from mckickz for sure
8 décembre 2022
Avis spontané
Good choice of trainers
Good choice of trainers - really nice colours, lovely staff that are very helpful!
1 décembre 2022
Great customer service
Great customer service! Very polite. Had no problem whatsoever.
3 décembre 2022
Fantastic customer service
Fantastic customer service, staff willing to help you choose a pair if you can't decide. They also go the extra mile and source you the correct size if they don't have it in stock.
16 novembre 2022
Very good service from Nancy 👌
20 novembre 2022
amazing shop
very friendly people,very nice selection of shoes and a very good atmosphere,
can’t wait to come again
4 novembre 2022
Pleasant and accommodating staff
The staff assisted us in finding the perfect shoe. The cashier even gave suggestions on crease protectors and other care needed
1 novembre 2022
Nike Jordan’s vintage
The service we received from the young lady was very good. Tried her best to sort us out. Spent the time with us gave us several different options of trainers. Would go back again.
29 octobre 2022
Comfortable shoes
The stuff was nice and helped to get my size easily ❤️ luv you guys
14 octobre 2022
Avis spontané
Amazing store with all the kicks…
Amazing store with all the kicks options you could think of, great costumer service! Staff was really cheerful and helpful when helping me chose the right sneaker and helping me with the sizing
20 octobre 2022
Avis spontané
Would avoid at all costs
Wanted to overcharge me by £80 when there prices are already inflated then called me back half an hour later to come back into store as they could do it for the quoted original price stupidly I agreed to give money to such a poorly run company
9 octobre 2022
Réponse de McKickz
Hi Issac,
Thank you very much for your feedback!
You came into our flagship store to buy a shoe that we had in stock. The colleague of mine who was in the process of doing an "inventory related task" made a mistake as he was in the middle of price checking 3 other similar Black Yeezy 350's models. Now I can appreciate he made the 'Human Error' by misquoting you the incorrect price. After you left the store, he realised the error he made. As he was already in the middle of processing your details he used the number you provided to inform you about the mistake with the price. You gladly came back on your own accord and bought the sneaker in question. My colleague apologized and offered you a complimentary sock which retails for £15 to which you declined; yet proceeded to take one anyway for your girlfriend as you stated.
Leaving a review of this nature is quite puzzling considering I've rewatched the series of events repeatedly to try and identify exactly where we could have excelled any further. A human error was made, however its how we respond to that,
that truly matters.
Considering I have seen you leave the store smiling and content (I have the proof if you wish to see it) - I have to say its rather unfortunate that you felt that way. As a business we go out of our way to ensure that we truly provide an Authentic Product and an excellent customer service. Errors happen and part of that service is how we react to them.
We hope that you accept our apology!
Thanks for your Business,
McKickz Management
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