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Meander Travel Avis 

2
•
TrustScore 3 sur 5

2,9

Agence de voyages
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À propos de l'entreprise

  1. Agence de voyages
  2. Fournisseur d'excursions culturelles
  3. Compagnie de ferry
  4. Site religieux
  5. Voyagiste
  6. Office de tourisme

Écrit par l'entreprise

Turkey, the world's largest open air museum... At the crossroads of Europe and Asia, with a rich mosaic of cultures, blending history and legendary civilizations - TURKEY today is an exciting destination that offers modern amenities and an endless variety of diverse attractions for even the most sophisticated travelers. Explore this World Class Destination for customized private tours and programs, yacht charters, exclusive shore excursions and incentive/meeting trips, world class luxury hotels where all dreams will come true with the personalized touch of us... Meander Travel: Enriching Lives Through Distinctive Journeys Meander Travel is a DMC & a tour operator offering individualized vacations throughout Turkey. From custom-designed, private vacations to fully-escorted, special-interest groups, we specialized in satisfying our guest's discriminating taste for the ultimate travel experience. More than Three Decades of Quality and Integrity Founded in 1977, Meander Travel is renowned for customized travel to Turkey. For more than 40 years we have stood at the forefront of distinguished travel. We focus on low-impact, sustainable tourism that steadfastly supports environmentally responsible lodgings and cruise boats. Our trips are luxurious, adventurous and engaging, with an emphasis on culture, history, religion and nature. Customer oriented Tour Operator Meander Travel believes that the customer satisfaction is the key asset for success. We sustain our success by being customer oriented and exceeding the needs and expectations of valued guests with our sophisticated professionals. Thanks to them because of they have devoted their life with passion to flourish the tourism of the cradle of the civilizations, Turkey. Our Specialty: Custom Designed, Guided Travel Programs We design individualized vacations. Our locally hosted programs are led by carefully selected English-speaking representatives. Meander Travel provides all of our guests with the security of local experienced travel professional, who are solely dedicated to your well-being and satisfaction. They insure that all logistics of your itinerary are handled flawlessly, as well as provide you complete assistance in the event of an unforeseen event or emergency. They also assure the quality of our product by securing the best vehicles, guides, hotels and cruise vessels of their type. Professional Assistance from Our Expert Destination Specialists When you contact Meander Travel about travel to Turkey, you receive a professional travel consultation with one of our specialist, who has personally experienced your itinerary. Their expert advice and timely response are hallmarks of our distinguished firm. Our Destination Specialists are committed to enriching lives and expanding understanding by planning journeys that deliver style, substance, comfort and value. You are very welcome to Meander Hospitality and we wish you a very pleasant journey to Turkey. Sincerely yours, Abdullah Gur President

Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

2 avis

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2,9

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0 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Pythagoria Ticket Denied for unknown reason

I just bought a boat ticket for Kusadasi to Pythagoria on 09 - 14 September with Meander Travel. Yet they called me when i was about to get in to the bus and said '' Please dont come, your approval is denied '' So i just wanted to learn the reason and they still couldn't answer. I'm not even talking about the money that i lost, it looks like a bad joke because i still dont know why DID I GOT REJECTED ?

9 septembre 2024
Avis spontané
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Réponse de Meander Travel

Mr. Kose,
When you apply for a gate visa, you sign a document accepting that you may be accepted or rejected and you accept in advance the decision of the Samos passport police regarding your application.

To obtain a gate visa you will of course need a hotel reservation and a ferry ticket. As soon as we receive the documents from you, our company will send them to the passport police office in Samos.

In this process, the police will check your documents just one day before your arrival and notify our representative in Samos of acceptance or rejection, but this notification will not give any excuse. It is at their discretion to write this result down and send it to you.

As mentioned above, the day before you traveled, the Samos passport police rejected your application and we notified you immediately. In our telephone conversations with you, we stated that we requested a document from the Samos passport police regarding your rejection, that we have not received any document yet, and that we will send it to you as soon as we receive it.

Although it is entirely at the discretion of the Samos police whether to send the document or not, we have requested it from them for you and presented it to you.

However, we could not make sense of you putting a company that fully meets your requests in a different position with your comment.

Noté 1 sur 5 étoiles

Used Meander’s ferry service from…

Used Meander’s ferry service from Kusadasi to Pythagoria in Samos and a total shambles.
Do not understand why after booking and paying for your seats you are required to attend their offices an hour or more before the ferry departure time to exchange your booking receipt for boarding passes. You then need to queue to go through passport control to then queue again for boarding.
Because of all of the queues the ferry was late leaving by an hour.
If you arrive at Pythagoria after another ferry you will be forced to stay on yours like we were until the previous ferry passengers have cleared passport control. In all it took nearly 5 hours from start the journey to actually get into Pythagoria.
On the return the air conditioning had broken in the main cabin area, there was no notification of this from the crew and the only resolution was for them to open a couple of small doors, totally unacceptable in 40+ temperatures. On return to Kusadasi again met with an hour+ queue to get through passport control.
Would definitely not recommend this company, a shambles of a trip from start to finish.

19 juillet 2024
Avis spontané
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Réponse de Meander Travel

Thank you for your feedback. We appreciate you taking the time to share your experience with us. We would like to clarify a few points regarding the procedures you mentioned:

The requirement to attend our offices an hour or more before the ferry departure to exchange your booking receipt for boarding passes is a standard procedure implemented to ensure a smooth boarding process. This is designed to allow ample time for all passengers to complete necessary steps, including passport control, which is mandated by local authorities.

The queues for passport control and boarding are indeed managed by local authorities, and not by Meander Travel. We understand that waiting times can be frustrating, but these are beyond our control. The delays you experienced, including the wait to disembark after another ferry, are also due to the processing times required by local customs and immigration officials.

Regarding the air conditioning issue on your return journey, we sincerely apologize for the discomfort you experienced. The crew did their best to mitigate the situation by opening doors, but we understand this was not sufficient given the high temperatures. We are currently reviewing our protocols to improve communication and response to such situations in the future.

We regret that your trip did not meet your expectations and will use your feedback to strive for better service. We hope to have the opportunity to serve you better in the future.

Thank you for bringing these issues to our attention.

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