Was skeptical as never heard of this company but this k beauty product was out of stock in other places. Pleasantly surprised, sweet packaging, fast delivery.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This was my third order from Melon and Starfish , and again it was faultless. I love shopping with these guys. A great choice of products, super fast delivery and always so beautifully wrapped. You ca... Voir plus
L'entreprise a répondu
I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... Voir plus
L'entreprise a répondu
The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... Voir plus
À propos de l'entreprise
- Magasin de cosmétiques
- Boutique de santé et beauté
- Clinique dermatologique
- Magasin de produits de beauté
Écrit par l'entreprise
Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.
Coordonnées de contact
Manchester, Royaume-Uni
- hello@melonandstarfish.com
- www.melonandstarfish.com
4,5
Excellent
263 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Melon + Starfish
Thank you for your kind words.
Super
Was skeptical as never heard of this company but this k beauty product was out of stock in other places. Pleasantly surprised, sweet packaging, fast delivery.
18 septembre 2026
Avis spontané
Réponse de Melon + Starfish
Thank you for your kind words.
Perfect as always!
This was my third order from Melon and Starfish , and again it was faultless. I love shopping with these guys. A great choice of products, super fast delivery and always so beautifully wrapped. You can feel the love and care that's put into each parcel. I'll be back very soon!
13 septembre 2026
Avis spontané
Réponse de Melon + Starfish
Thank you for your kind words.
The ingredients list is not the same on…
The ingredients list is not the same on the product as it is shown online.
10 août 2026
Réponse de Melon + Starfish
Hi, thank you for your message. The only difference in the ingredient list is the use of the word “Aqua”, which is simply the Latin name for water. We will include this name in the list. All other ingredients are the same as shown on our website. Thank you.
All the K beauty brands I need
Melon+Starfish have all the K beauty brands that I need or use. It’s my go to place now for all my K brands. Fast delivery
8 août 2026
Réponse de Melon + Starfish
Thank you for your kind review
Réponse de Melon + Starfish
Thank you for your kind review
Réponse de Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Been in croatia for 8 days the food has…
Been in croatia for 8 days the food has been quite a bit below average. THIS place on the other hand is
heaven sent. food.. price… FOOD is very good! and nice people
26 juillet 2026
Avis spontané
Great products and quick delivery!
It’s the first I order from them. The delivery was quick and the products are great. Looking forward to get something else from this shop :)
7 juillet 2026
Réponse de Melon + Starfish
Thank you for your kind words.
Great products
Great products, fast delivery, fab customer service and I always get a couple of great free products.
11 juin 2026
Réponse de Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
Cute and simple for daily beauty needs!
Such a cute and easy to use website! Absolutely love the wide range of products and delivery was so reliable and smooth. Can’t wait to order here again!
8 juin 2026
Réponse de Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
The best price and quick delivery
27 mai 2026
Réponse de Melon + Starfish
Thank you for your kind words.
Réponse de Melon + Starfish
Thank you for your kind words.
Order not fulfilled
Initially impressed by price point and clarity of communication. Then order cancelled without any explanation why.
22 mai 2026
Réponse de Melon + Starfish
Hi Joanna,
We sincerely apologise that your order was cancelled and that our team did not contact you at the time to let you know.
Following our investigation, we found that the cancellation was carried out by our warehouse team due to the product being damaged. Unfortunately, the correct procedure was not followed on our system, which meant you were not notified of the cancellation when this happened.
We completely understand how frustrating this must have been and are very sorry for both the inconvenience and lack of communication. We are reviewing this internally to help ensure this does not happen again in future.
Please let us know if there is anything further we can assist you with.
Réponse de Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
First time order
First time order. Item ordered genuine.
Arrived on time. No issues. Would order again. Recommend.
18 avril 2026
Réponse de Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Exactly the product I was looking for.
27 mars 2026
Réponse de Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
the product is horrible ended up in…
the product is horrible ended up in hospital with server skin reaction and had to have steroids this is a horrible product and the company is a fraud selling unlicensed products do not buy your skin will not thankyou
20 mars 2026
Avis spontané
Réponse de Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.