Metabolics Avis 

I have used Metabolics for over twenty years after my Kenieseologist recommend them to me, he said he uses them as they do not bulk up their products with fillers like a lot of others do.
I have always had great service, they are a little on the expensive side, perhaps because they don’t use fillers, so I would rather have a pure unadulterated product than a cheaper or lower quantity product. My philosophy is you get what you pay for, and I have always received excellent service and great products

Dont mail you beforehand when you have a subscription and dont reply to the customer service email address they give so have cancelled all subs and will be shopping with a company that values its customers from now on.

Awful customer service. Purchased the Thyroid Supplement and after taking just one capsule starting having palpations! Not what you want! Left them off and tried again few days later and same happened again! They really couldn't give a toss - no response from email sent to them. wouldn't ever use again.

Most of the ingredients in the Mastic Gum Formular can be harmful over a period of time.
Will not be buying anymore again, seems they are all out to harm us, beware people.

been using this company after it was recommended to me, i find the company good and the products, some times orders a bit slow in coming but i put that down to royal mail. I've tried others in the pass but these are far better

It says one drop a day and discard the bottle after 3 months. I got really confused because at 1 drop a day, the bottle is still more than 3quaters full. The dispenser is over sized for just one drop. The bottle is way over sized based on the space advice. Otherwise, I do not know what size this recommended drop should be. Kindly explain please.

I'm an American expat living in Spain. I've used Metabolics multiple times when I was living in the UK. I placed an order to be shipped to Spain. Metabolics' website clearly indicated that they shipped to Spain. They even have a pop-up in the lower right corner with information about VAT and customs for orders to Spain. Their FAQ has information about Brexit indicating that they still ship to the EU. I placed the order and provided an address in Spain for shipping+ paid for international shipping. The order was decent sized. A couple hundred bucks.

They emailed me later that day to indicate that they no longer ship to Spain and that they'd be refunding me.

It's been 8 days. Still no refund.

I've expressed to their support team how annoying this is that their website is misleading in this regard. They were unsympathetic and just reiterated that they've processed the refund.

If they don't ship to Spain anymore, that's fine. It's not even a massive amount of money. But now I have to spend time on this, and keep checking to see if the refund has been processed and keep dealing with it as an item on my to do list.

If their website hadn't been misleading about their shipping options, I wouldn't be dealing with this over a week later.

Ordered 100 ml of liquid Vitamin B6 (Pyridoxal-5-Phosphate) which was not cheap but arrived quickly and expertly packed. (Amazingly good service from Metabolics - thank you!) However, upon reading the instructions on the bottle I realised that I'd wasted my money.

Directions state to take one drop in water with food daily. Do not exceed the stated dose. Consume within three months.

The bottle contains 1333 servings, which means that I'll have to discard the bottle whilst it's still two thirds full.

Disappointing approach to sales.

Metabolics were unable to supply anything in larger quantities or offer discounts on bulk purchases. We wanted something like a 1l bottle instead of 100ml.

The reasons behind this, they told me, was that they don’t offer products in larger formats and they don’t offer discounts on bulk orders as they are “a small, family run business and, because we manufacture everything ourselves here in Wiltshire”.

They would only produce “product lines and sizes based on consumer demand” – which is exactly what I was giving them. They make the product I needed in 100ml bottles so why not just pour 10 of these into 1 bottle?

This all made future purchases impossible.