MIAB Avis 

I have been using miab for the last 7 years and I am never disappointed in there customer service.
Today it was the lovely Jacqui who helped sort my renewal out. It was all done very quickly and in a friendly and professional manner from Jacqui.

I can’t thank Tracey enough for her outstanding support. After trying several places without luck, she steeped in handles everything with professionalism and real commitment. She secured my nursing indemnity insurance within days, kept me updated throughout, and made the whole process stress-free. Truly exceptional service.

Tracey has always ensured that my policies and insurance have been submitted in a timely manner. I would say from experience that she goes above and beyond what I would usually expect and has helped me significantly with the administrative tasks in the applications. I have just renewed with MIAB for a second year, I have found their processes seamless and easy. Providers have accepted my insurance and cover, therefore it provides a good level of cover and is appropriate for my line of work. I am very satisfied with MIAB and hope I can continue to renew with them year on year.

I have just renewed my pharmacist prescriber indemnity insurance through MIAB for the second year running and once again the service has been excellent.

Tracey Deville has been consistently helpful, responsive and knowledgeable. Every query I had was dealt with promptly and clearly, which makes the whole process straightforward and stress free.

As a healthcare professional, having reliable indemnity cover is essential and it is reassuring to deal with a company that understands our needs. I would highly recommend MIAB to fellow pharmacists and other healthcare professionals looking for professional and efficient service.

We have two types of insurance that were up for renewal. Both Billie Connor and Ricky were really helpful with the first one in January and Billie has again helped sort out the other policy. She responded quicky and we got in sorted out in a couple of days.

I dealt with a consultant called Ellen Bell, she was extremely helpful and knowledgeable, Ellen explained the policy in a manner that i could understand it fully and apply it to our needs.
I'm very grateful and appreciate of the service received.
Rosie Muscott
Newton West PCN

Have been dealing with Tracey for a number of years now and as always she has been very accommodating & helpful.

Billie was fantastic - Billie not only provided some great advice re the cover we needed, she also made us a very significant saving compared to our broker last year

I cannot fault the service I received from MIAB. Jacqui A went above and beyond to help with an issue I had, and was prompt and professional throughout. Thank you Jacqui

Great customer service.
Tracey had been dealing with my dental indemnity since 2020. Always answering to my questions and referring me to right person when I had a claim.
Also, giving me the best cost value/service.

Thank you to Louisa for an excellent service. All queries were answered and options provided.

Excellent. Highly recomment

I have used MIAB for my dental nurse indemnity cover for the past year or so. I had a slight issue (my fault not the company) and I spoke to Jaqcui Adamson regarding this over phone and email. She was amazing and got back to me so quickly. Everything I needed she helped me with and was so efficient and responsive during the whole process. It was solved after 1 day of speaking to her. Thank you so much. - Amy Fay Baldwin

Great service. Pro-actively contacts me when the renewal is due and Tracey talks me through any information needed or changes made. Also, politely prompts me if deadlines are approaching.
Would recommend.

Louisa was supportive, helpful and responsive. I believe her effort has saved us a lot of money. As a new venture, we were so relieved to have better cover at a much lower cost than quoted originally.

Our company has had a great experience with this insurance provider. Their team took the time to understand our business needs and offered coverage options that fit perfectly. Communication has been clear, professional, and always timely. They’ve proven to be a reliable partner, and we highly recommend them to any business looking for quality insurance support.

Great experience and communication from Tracey.

Billie was absolutely amazing — friendly, efficient, and incredibly helpful from start to finish. She secured our practice insurance extremely quickly and went above and beyond to make sure everything was handled smoothly. Her professionalism and dedication truly made the process stress-free. I highly recommend Billie to anyone looking for excellent service and real support for their business!

Ellen was extremely helpful through out the renewal process.
We have used Miab for a number of years and would highly recommend.
Service is excellent

Tracey was brilliant to deal with — friendly, professional, and made everything simple and stress-free. She found me the right cover quickly and explained everything clearly. I’d definitely recommend her to anyone looking for a reliable insurance broker.