Mighty Campers - Queenstown Avis 

The van was good, small but had everything you need. Easy to find spots to stay the night (book ahead if you can) and parking was nearly always easy. Staff were friendly and enthusiastic. Only negatives were the TV - we brought a USB drive and it wouldn't work - so bring DVDs or buy in Op shops in NZ - and the portable gas stove had no gas - we'd assumed it would have a full one - so don't make that mistake. TIP - go to the "pantry" when you pick up the van - lots of stuff people left for others to use.

Easy pick up and drop off

Great customer service. Knowledgeable and explains the rv set up well.

⭐⭐⭐⭐⭐

We had a wonderful experience with Mighty Campers! The whole process was smooth and hassle-free, and the campervan was comfortable and well-equipped for our family trip. It made travelling around New Zealand enjoyable and memorable. The service was great, and everything went well from start to finish. We really appreciate the excellent service and would highly recommend Mighty Campers to anyone planning a campervan holiday. Thank you for making our trip so special! 🚐😊

Basically all campervan request is handled by THL. I booked with mighty but got the 6 berth campervan from Maui.. the check-in was smooth and the staff explained all the basics. There was a small chip on the windscreen which they didn't mention (it was on the existing damage list they sent by email) but I brought it to their attention. I had the zero excess package along with tyre and windscreen protection so didn't matter much.
Van itself was nice. It was from Iveco, my sister got Mercedes and it was better looks and newer model but function wise both are same. Clean inside and outside, all amenities provided specially the beddings were in great condition. A drawer had an issue and that's it. It was our first time in campervan and everyone enjoyed it as we did the NZ south island. Return was smooth as well. They explained me the charges (diesel tax, gassed and Adblue refill) and let me off pretty quickly.

We loved our campervan, great service on arrival, well equipped. Very warm and comfortable sleeping.
9 days on South Coast

We hired a Mighty Camper in NZ on 30/4/26 for 12 days. Picking it up in Queenstown and dropping it off in Christchurch.
From the outset we had no hot water. As we picked the camper up at just before close of business on the Thursday having only arrived in Queenstown around 2.30 pm by plane from Australia we had no way of knowing there was a problem. We returned the next day to the Mighty depot in Queenstown. It took 90 minutes to fix the problem( so they said). However as the water pump was under the bed sheeting,rugs,doonas were thrown everywhere and left for us to replace and return our things to their place.
We were told it was fixed but that the mixer in the sink in the kitchenette was broken. We left disappointed. That night 200 kms north of Queenstown we had no hot water and none for the next 4 days. It was fixed by a true mechanic in Hokitika on Monday after many text/emails to Mighty. Given it was a weekend we appreciate the difficulty however why were we allowed to leave Queenstown with a faulty camper?
When we returned the camper to Christchurch 7 days later we received $100 refund for our troubles out of $2660. After 5 months this week I finally received another $190. Seriously $290 refund out of $2660 for no hot water for 5 days,no hot/cold water tap in the sink for 12 days,having to extend the shower water nozzle from the shower to the kitchen sink for 12 days!!
Mechanically the camper was fine.
What the company needs is:
a complete customer overhaul.
From the start ( Thursday 30/4/26) until the end (Monday (11/5/26) we were ignored or made to feel inadequate by our comments/suggestions.
Mighty had every opportunity to be a fair working company however they have no idea of customer service.
Recommendations:
Put competent staff on in the front office,experienced mechanics in the workshop and friendly sensitive management staff in your outlets. Visitors from overseas come maybe once and hire your campers.They deserve better than incompetent,disinterested staff members.
Rest assured if we return to NZ and we hope we will we will never hire a Mighty Camper there.

Great experience staff very helpful , camper clean and well maintained.

the car was not well maintenance, so the brake pad was thin and have warning signals, worry all the way.

Great service for pick up and drop off. Good vehicle, great experience except for the short bed

The staff were great to deal with, the package was great value, and we thoroughly enjoyed our trip. We’ll be using mighty again

While our overall experience with the camper van was positive, I am writing to formally highlight a significant issue we encountered with a blocked bathroom. Traveling with a toddler made this lack of facilities highly inconvenient and negatively impacted our trip. I reported this to the staff upon returning the vehicle, but I want to ensure the issue is officially documented and resolved so that future customers do not face the same experience.

easy and clean.

Easy, simple comfortable and such an enjoyable trip with the kids! Everything was catered for and thought of. The “pantry” in the main office was so handy too!

We had a great experience and will definitely remember it. Everything was explained clearly during check-in, and the staff were very friendly and helpful both at check-in and check-out.

The campervan was spotless and in excellent condition. We even received a free upgrade, which was a fantastic surprise!

We highly recommend this company and would happily use them again.

Great van rental in Queenstown! Location is close to the airport so pickup was simple. The rep gave a great tour of a well taken care of van. The van fit our needs and I’m very happy with it. The only downside is the drop off, they’re not really in a hurry to get you a van ride, which was kind of a bummer but how it goes.

There was lots of storage for things like clothes, not so much for bags though, well appointed.
The camping seats were awesome!