Millets - Bury Avis 

478
TrustScore 5 sur 5

4,9

Unit 5, Woodfields Retail Park, BL9 5BY Bury, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.

L'entreprise a répondu

Noté 5 sur 5 étoiles

While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Bury

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • Unit 5, Woodfields Retail Park, BL9 5BY, Bury, Royaume-Uni

  • 01617 636620

4,9

Excellent

TrustScore 5 sur 5

478 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(478)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Scott

Scott, at the Bury branch, was very helpful, giving useful advice.

1 octobre 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

More than happy customer

Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in for inspection. Scott and Harry were both friendly and professional in their dealing with me. The faulty boots were duly inspected and like for like replacements were happily issued from stock. This validated both my faith in Scarpa's warranty and in Millets attitude to customer assistance. Thank you both.

1 octobre 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

What high st shopping should be!!

Was in fillets in bury, and needed advise on footwear.
Spoke to Ri, who was absolutely brilliant.
Many thanks

4 septembre 2024
Avis spontané
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Réponse de Millets - Bury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Served by Callum in Bury store.

Served by Callum in Bury store.

Helpful and responsive with a good selection.

Happy customer.

25 septembre 2024
Avis spontané
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Réponse de Millets - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service

Great service, Ri and Chloe were super friendly and knowledgeable, made sure I got the right pair of boots for me. Thank you !

15 septembre 2024
Avis spontané
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Réponse de Millets - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Looking for a coat

I came looking for a winter coat & asked Ri for help & she did help. I did purchase a coat in my price range.
Ri was very friendly & polite

13 septembre 2024
Avis spontané
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Réponse de Millets - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I came into exchange a coat

I came into exchange a coat, the refund process was simple, Harry helped me out again, he's a star.

14 septembre 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great experience and service

Came into millets looking for a new pair of walking boots. Harry offered me great service, he wasn’t too pushy and recommended me a great pair of boots. I will definitely be coming back!

7 septembre 2024
Avis spontané
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Réponse de Millets - Bury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Harry @ Bury store

Harry @ Bury store was very helpful- a great balance between not overbearing and providing helpful advice.

7 septembre 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Always great service

Always great service, very knowledgeable and friendly

7 septembre 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Order online and gone into shops.

I've order online which was simple to use. Fast delivery too. I've even been into their shops. Very helpful and very friendly staff. Definitely recommend this company

29 août 2024
Logo de Millets - Bury

Réponse de Millets - Bury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service - so helpful

Great service by Callum at Bury 1184 and the other staff too. Very friendly and helpful and gave good advice on products. Thanks!

22 août 2024
Avis spontané
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Réponse de Millets - Bury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful and pleasant sales man

The young man (Callum at the Wood fields Store) was very helpful and polite. The walking boots I bought were a replacement for a matching pair which I have walked the tread off so I knew I didn't really need to try them on. He explained that if I hadn't worn them outdoors and the tags were still attached I could return them for a different size or have a refund

22 août 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 1 sur 5 étoiles

ordered next day delivery it arrived 5…

ordered next day delivery it arrived 5 days later. Then must of been as some sort of apology, they sent me a £75 off a wine bundle voucher, bare in mind in just 16years old😂

20 août 2024
Logo de Millets - Bury

Réponse de Millets - Bury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Mr P.Duffen visit.

Callum at Bury 1184 branch of Millets was very professional & helpful.
Millets offers & sales are better than any other camping places.
It would be good to put a "until date" on the offers/sale items though.
Thanks guy's.

16 août 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service

Travelled from Warrington to visit this store on the 9th August after buying a pair of Brasher boots online which were faulty. I was served by Callum and Scott who were very attentive, and dealt with this problem immediately with no trouble. Positive attitudes, friendly and offered further recommendations for things in the store. Best customer service I’ve had in a long time!!

9 août 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Went in to buy some walking shoes

Went in to buy some walking shoes. Good selection, was able to find just the right pair. There was a sale on, so price was very good and the quality is excellent. Due to the sale was also was able to pick an OS map, which was a bonus. Emily and Callum who were serving were very pleasant and were able to quickly find the right size of shoe I was looking for. Excellent.

3 juin 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

While we were on holiday

While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers !! Thank you Scott PS We went into millets because they had dog biscuits and water available, The competition two shops down wouldn’t let the dog in.

29 juin 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent and very friendly service…

Excellent and very friendly service from Callum in Bury today. Great shop

19 juillet 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent Service from Callum at Bury…

Excellent Service from Callum at Bury Store (1184), Really helpful and a credit to Millets - Thank You

12 juillet 2024
Avis spontané
Logo de Millets - Bury

Réponse de Millets - Bury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

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