Millets - Colchester Avis 

1 330
TrustScore 5 sur 5

5,0

17-18 High Street, CO1 1DB Colchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Colchester

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 17-18 High Street, CO1 1DB, Colchester, Royaume-Uni

  • 01206 574615

5,0

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(1 330)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thanks again to Lee in Colchester who…

Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x

29 août 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Belinda sorted us out with new walking…

Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service thank you.

29 août 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Easy online ordering process

Easy online ordering process, competitive prices, a prompt delivery and good service at my Millets local store. Thank you.

13 août 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The staff in the Colchester shop were…

The staff in the Colchester shop were very helpful. After my visit, I was able to order the correct size on-line, which worked fine

30 juillet 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service!

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and was given an immediate replacement pair by Gareth, the store manager, who was extremely helpful and obliging. It is rare to find such excellent customer service. Thank you!

22 juillet 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service from start to finish.

Fantastic service from start to finish.
Swift collection from the store.

30 mai 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

The staff is called Belinda is excellent in customer service I bought 2 shorts and trousers, i didn’t realise that there was a dressing room in store. She provided me excellent service throughout choosing to buy the right one. I can’t thank her enough for doing that.

1 juin 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

A very straightforward click and…

A very straightforward click and collect purchase,shoes are comfortable from first wear.

19 avril 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good customer service

Good customer service and friendly staff.

5 avril 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Thank you Belinda

Belinda exceeded expectations with her knowledge and friendliness. I popped in on a whim to look at some walking shoes and she couldn't have been more helpful. 10 mins later i walked out very happy with a new pair of shoes

30 mars 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service

I had an amazing service from Gareth in the Colchester store. He sold me a brilliant repair box for a rucksack which had exactly what I needed.
I couldn’t feed the straps through the new buckles and took the rucksack to Gareth!
He very kindly spent time pushing those straps through the buckles, using a combination of tools and good strength!! It was successful. Thank you so much!

17 mars 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 4 sur 5 étoiles

Kind and helpful

Kind , patient, knowledgeable and helpful staff in millets Colchester good experience

2 mars 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Staff attitude make tye difference

As always the staff make the difference. The Colchester team are excellent.

26 février 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Amazing staff

Freddie, Belinda and Gareth from the Colchester shop were amazing. They listened to what I wanted and helped me chose the right things. Wouldn't go anywhere else. Amazing and kind staff, had a lovely chat

14 février 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Scarpa Terra 2

Great & quick transaction, the Scapa Terra 2 boots are excellent. 23K hike in wet conditions my feet were completely dry & no blisters. Other brands in the group failed. I would recommend these, May cost a little more but well worth it.

5 février 2026
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent experience as always in…

Excellent experience as always in Colchester Millets

21 décembre 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Lovely helpful assistants

Visited Millets Colchester today to purchase a Safari hat and would just like to thank Lee & Vic for all their help. They were both so friendly & helpful and made the experience such a pleasure. They went above & beyond to help and really are an asset to the company & should be commended for their fantastic excellent customer care. Thank you so much Lee & Vic.

23 janvier 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly and helpful customer service

Lee was really helpful while I was trying to find the right walking boots. He was personable and knowledgable and I could tell that the team working in the Colchester store worked really well together. This atmosphere puts you at ease and makes you feel welcome while taking the time to try on what you want to try on. All the staff in there today were friendly and helpful. I would definitely recommend this store for anyone looking for the right gear for their adventures.

4 janvier 2026
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I bought some Peter storm hiking boots…

I bought some Peter storm hiking boots Graham helped me choose and try on a few different makes until I found a pair I found comfortable! I have one foot wider than the other because of an operation, he was very knowledgeable and patient with me! When I found a pair that fit I walked around the store he did not rush me or try to over sell me , I would not have bought if he did. I was happy with the boots and the way he helped me.

27 décembre 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Thanks Belinda for helping us find the…

Thanks Belinda for helping us find the perfect hoodie for our granddaughter !
Excellent customer care as always.

15 décembre 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

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