Millets - Enfield Avis 

792
TrustScore 5 sur 5

4,9

21 Palace Gardens, EN2 6SN Enfield, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A hidden gem in Enfield, Matthew and Erik were super helpful as well, if only more shops could be like this !

L'entreprise a répondu

Noté 3 sur 5 étoiles

Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my partner popped into Millets in Enfield just for a browse, but thanks to Erol’s fantastic customer service, we ended up leaving with matching coats! He was friendly, attentive, and really kne... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Erol was helpful in advising how I'd wash my raincoat and what facilities the store provided. They provided a friendly and welcoming presence.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Enfield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 21 Palace Gardens, EN2 6SN, Enfield, Royaume-Uni

  • 02081 020182

4,9

Excellent

TrustScore 5 sur 5

792 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(792)

5 729 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sandals

I ordered a pair of sandals online and they arrived on the stated day.
Sadly they were too big and I returned them via a Milletts store.
They were very helpful and explained how the refund works.
I am hoping to return to the shop for a smaller pair.

30 juin 2026
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

The staff at Enfield are always very helpful and Erol was no exception. I wanted to buy a rain coat and he was knowledgeable , patient and gave me good advice. I am very happy with the one I bought.

18 juin 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 4 sur 5 étoiles

Welcoming Presence

Erol was helpful in advising how I'd wash my raincoat and what facilities the store provided. They provided a friendly and welcoming presence.

20 juin 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thanks for your feedback.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

It is always a good experience at…

It is always a good experience at Millets in Enfield. Erol and the staff are always, helpful, friendly and knowledgeable.

20 juin 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good service

Ordering online was a simple process and the order went through very quickly.

11 juin 2026
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

Came to buy some walking socks and was…

Came to buy some walking socks and was met with Erol who was really helpful and very friendly. Socks feel great and definitely a more affordable alternative.

20 juin 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Bought a rucksack and some walking…

Bought a rucksack and some walking poles. The staff were very helpful and the equipment worked well on its maiden outing. Also much cheaper than equivalents at fancier shops.

1 mai 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great support and advice from Kayla and…

Great support and advice from Kayla and Erol. Made the experience for all our purchases so much easier in areas we were unfamiliar with

13 juin 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Staff

Helpful, efficient and friendly staff.

3 juin 2026
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good customer service

Staff very helpful (Erol). Very knowledgeable.

2 juin 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great quick service quick and easy

Great quick service. Polite professional sales team.
Item was just what I wanted. Ashame more millets are close by.
Really wanted to look at some other items after searching online, but unable to climb the stairs in store therefore had to give it a miss.

18 mai 2026
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 3 sur 5 étoiles

No complaints or problems with…

No complaints or problems with products, quality or prices but three stars for bad customer service I always receive from staffs, don’t want to help or support, even have no respect because you are talking to them they will walk out, its not everyone this one is the Manager and older guy in the store,this time my order was delivered to collect from store and when I been there to collect its comes in the big box which was not possible for me to carry so I asked him if I just take the order and leave the box he totally refused and walked out then there was a young girl staff (New) who wants to help and she agreed that the box is really big , I also removed my address stickers from the box so there was legal problem but when girl contacted this arrogant manager still he refused and telling me that I have to take the box even I took out the chairs and ready to carry it but unfortunately he was still not agreed for me to leave the box.

13 mai 2026
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fantastic store

Fantastic store. This is my go to for supplies. The team members Erol and Andrew are incredibly helpful. My son needed kitting out for a scouts expedition and once again they were there with advice and very fairly priced good quality equipment. Will be back again in the very near future.

12 mai 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 1 sur 5 étoiles

Late delivery

Late delivery. No email notification after over a week.

6 mai 2026
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service from Erol.

Great service from Erol.

23 février 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service by Erol

Great service by Erol. I came in on 19 March and waited until is used equipment/ clothing before leaving review. Really helpful and informative- giving me a balanced choice to make for the difference between costs. Answered all my questions competently. Thank you

19 mars 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Went in today to buy a few things I was…

Went in today to buy a few things I was served by Erol and Andrew was a very pleasant visit very friendly and helpful.

1 mai 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great Service on a Sunday …

Even on a Sunday afternoon the staff were very helpful and accommodating. I went to buy walking shoes, was served by Kayla who was very tolerant and fine about the fact I was taking ages and had multiple pairs out of the stock room.
Well done Millets.

19 avril 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fantastic experience shopping in store…

Fantastic experience shopping in store today - Erol was incredibly helpful and knowledgeable, made our planning for upcoming travels a breeze. Thank you to Kayla too !

18 avril 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Well stocked shop with helpful staff.

This is a well stocked shop with welcoming staff. Michael was very helpful helping me to choose new walking shoes.

15 avril 2026
Avis spontané
Logo de Millets - Enfield

Réponse de Millets - Enfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus