Freddie the sales assistant did a great job of pointing out to me a variety of boots to try. The store had all in stock in my size, in particular a 10.5 inthe style I purchased. Freddie was helpful a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The young man who served me! Even though the fleet store is closing down he checked all trousers for my size.Was polite and helpful despite about to lose his job. Unfortunately they had only one pai... Voir plus
L'entreprise a répondu
Went in to get a "cheap" pair of walking boots. Was really surprised at the range and quality on offer, including Scarpa, which we weren't expecting to find. Good selection of sizes and Freddie was f... Voir plus
L'entreprise a répondu
I was served by Keira who showed considerable product knowledge and gave me exceptional advise. The store was well laid out and there were some excellent offers available. Although I didn’t spend much... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Fleet
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
158 Fleet Road, GU51 4BE, Fleet, Royaume-Uni
- 01252 418419
5,0
Excellent
908 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really helpful
Really helpful - helped fit a rucksack on me and helped me choose the correct size. Really great customer service, extremely helpful and friendly :) Thank you!!!
6 juin 2025
Avis spontané
Réponse de Millets - Fleet
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Keira
Keira could not have been more helpful. Smiley, sense of humour and very customer/usage focused. Did a great job
5 juin 2025
Avis spontané
Réponse de Millets - Fleet
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
We came in to buy 2 children’s folding…
We came in to buy 2 children’s folding chairs: a frog and a puppy. Our grandchildren love them and that’s why we bought these as a present for a newborn and her big brother.
4 juin 2025
Avis spontané
Réponse de Millets - Fleet
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Excellent service
Called in at Fleet Millets this afternoon. Received excellent service/advice from Suzannah
27 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very helpful team in Millets
Very helpful team in Millets, served by Henry. Had what I wanted and gave advice on sizing.
24 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
A well stocked store
A well stocked store, great merchandising. Suzannah in particular was very helpful when trying on a hydration pack.
17 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Suzanna was very helpful and friendly…
Suzanna was very helpful and friendly as I was sorting out buying equipment for camping expedition.
Knowledgeable too.
Many thanks
17 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent
Henry was excellent, very helpful and friendly, giving great advice.
17 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Trail Shoe Discovery
I’m looking for reasonably priced but a quality and functional trail shoe that can be worn off road and daily use. Still undecided on brand and visited the Fleet store today and pleased with the customer experience with Henry who was both honest and knowledgable on the products available. I’m still undecided but will revisit the Fleet store based on today’s visit.
17 mai 2025
Avis spontané
Réponse de Millets - Fleet
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Brilliant Service!
Brilliant service from Keira and the rest of the team today. 10/10!
15 mai 2025
Avis spontané
Réponse de Millets - Fleet
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Henry was brilliant today
Henry was brilliant today, served us politely and efficiently and was very knowledgeable about products. He helped us choose items for my daughters bronze DoE expedition.
Credit to the store - thank you!
10 mai 2025
Avis spontané
Réponse de Millets - Fleet
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Personal service from Suzannah.
Suzannah at the Fleet branch is very knowledgeable and was most helpful during my pre-visit phone call and on my subsequent visit to the shop. I left the shop with exactly what I required.
8 mai 2025
Avis spontané
Réponse de Millets - Fleet
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Product knowledge was excellent
Product knowledge was excellent. All sizes available. Great patience and interest from Fleur. A pleasure to shop here.
7 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
I love this place
I love this place. We always get great service, and honest advice, not based on commission, but actually on our needs. Keira and Kieran helped us on Monday, and they were both great and nothing was too much trouble.
Thank you.
5 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service with a smile Keira
Great service with a smile and laugh from Keira. Very kind and helpful and a pleasure to deal with.
Thank you!
6 mai 2025
Avis spontané
Réponse de Millets - Fleet
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
A Huge Thank You to Keira at Millets
A Huge Thank You to Keira at Millets – Outstanding Customer Service!
Today, we had the absolute pleasure of shopping for camping equipment and clothing at Millets, and we couldn’t have asked for a better experience. The true highlight of our visit was Keira, who made the entire process enjoyable from start to finish.
Keira was incredibly friendly, polite, and attentive, making us feel genuinely valued as customers. It’s rare to come across someone who not only excels at customer service but does so with such a warm and welcoming attitude.
Keira, thank you for your kindness and professionalism—you turned a simple shopping trip into a delightful experience. Your positive energy and helpful approach truly set the bar for great service, and we’re grateful for your assistance today.
Millets is lucky to have you on their team, and we’ll definitely be returning thanks to the wonderful service we received.
Highly recommended!
5 mai 2025
Avis spontané
Réponse de Millets - Fleet
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Good old fashioned service
Good old fashioned service. Keira was friendly and helpful
30 avril 2025
Avis spontané
Réponse de Millets - Fleet
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Réponse de Millets - Fleet
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Keira was extremely cheerful and…
Keira was extremely cheerful and helpful, helping me to find shoes that fit by going out of her way to recommend some insoles for me. A very pleasant experience
24 avril 2025
Avis spontané
Réponse de Millets - Fleet
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Good store. Great staff
Another good experience in Fleet’s store. Served by Fleur who is knowledgable and helpful and got both items I was looking for
23 avril 2025
Avis spontané
Réponse de Millets - Fleet
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.