Met Daisy and Gary in their Guernsey Store recently. Gary has a wealth of product knowledge and Daisy bags of patience. I was able to try a variety of styles of boots and shoes in an unhurried and re... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We visited the Millet shop in Saint Peters Port on the 15th of June 2026. Having browsed through many of the products and decided to purchase and were amazed how reasonably priced everything was.... Voir plus
L'entreprise a répondu
Popped into the store for a bottle of Nikwax Tech Wash and ended up not only buying a new pair of gloves from their very comprehensive selection, but also not one but two Craghopper fleeces, which we... Voir plus
L'entreprise a répondu
Guernsey shop helpful in re-ordering and taking back my online Blacks purchase but I had to pay again a second time with the assurance my original money would be refunded. After 3 weeks this still has... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Guernsey
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
9 The Pollett, GY1 1WZ, St Peter Port, Guernsey, Royaume-Uni
- 01482 425888
4,9
Excellent
228 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very quick and effective staff
Very quick and effective staff, found me what I needed very quickly and I was on my way. Great service.
28 février 2023
Avis spontané
Réponse de Millets - Guernsey
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Extremely helpful and friendly staff
Extremely helpful and friendly staff. Knowledgeable about their products.
23 février 2023
Avis spontané
Réponse de Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service and good advice on…
Excellent service and good advice on footwear. Good value for money.
18 février 2023
Avis spontané
Réponse de Millets - Guernsey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Réponse de Millets - Guernsey
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Friendly & Helpful
When the item I wanted didn’t appear to be in stock the team member went to the stock room to make sure that there weren’t any in store. He was then very helpful in recommending an alternative product.
Two happy team members both friendly and helpful,
2 février 2023
Avis spontané
Réponse de Millets - Guernsey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Served by Denni
Served by Denni. My mum and I got some shoes. Very helpful staff. Got multiple sizes as we tried things on.
3 février 2023
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Really great service from Denni and I’m…
Really great service from Denni and I’m very happy with my purchase
2 février 2023
Avis spontané
Réponse de Millets - Guernsey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
When visiting the Guernsey store the…
When visiting the Guernsey store the staff were very friendly and super helpful. So thank you! 😊
27 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent service
Excellent service by Taz, super friendly and informative.
28 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Fantastic service
Fantastic service by Taz and the lady behind the counter. Nothing was too much trouble (especially my many questions and i was looking for something out of season). They were both extremely helpful and friendly.
25 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Popped into the store for a one thing and bought more!
Popped into the store for a bottle of Nikwax Tech Wash and ended up not only buying a new pair of gloves from their very comprehensive selection, but also not one but two Craghopper fleeces, which were on “special” at a very good discount on the normal prices!
NB I’ve got an old Craghopper fleece and can thoroughly recommend them for their warmth and lightness.
21 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Taz was really friendly and helpful
Taz was really friendly and helpful, he has good product knowledge too. An asset to the team!
21 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Staff welcoming and approachable
Staff welcoming and approachable. When I asked questions they were able to help. Really friendly service!
20 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Hello Chantelle,
Thank you for taking the time to leave your review.
I'm happy to hear you are pleased with your recent order.
If you would like any further assistance with this please email us at onlinereviews@millets.co.uk Please include your review reference TP26361 in the email subject and your order number, full name and billing address including postcode in the body of your email so we can investigate this as quickly as possible for you.
Hope you shop again with us soon.
Regards,
John,
Millets Online Review Team.
Friendly and knowledgeable
Popped in today whilst planning for our upcoming trip. We were served by Taz who was friendly and knowledgeable in helping us. Thank you again
19 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great advice friendly staff
19 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Went in for a pair of walking shoes
Went in for a pair of walking shoes, they didn’t have my size so they showed me other options Very helpful and polite staff would recommend.
18 janvier 2023
Avis spontané
Réponse de Millets - Guernsey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Super helpful staff.
29 octobre 2022
Réponse de Millets - Guernsey
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
A very helpful and polite assistant and…
A very helpful and polite assistant and certainly made me feel like I would return there again.
19 octobre 2022
Avis spontané
Réponse de Millets - Guernsey
Hi Glenn,
Thank you for taking the time to leave your positive review.
I'm happy to hear that you have had a great experience with the help and service provided to you in our store.
We look forward to you shopping with us again soon.
Have a nice day!
Molly,
Millets Online Review Team
Good service
Went in the store to see any fleece jackets for my husband and I end up with more items which the man said was 50% off I took with me 2 insulate mug for my trip towards France. Thank you
6 octobre 2022
Avis spontané
Réponse de Millets - Guernsey
Hi Carolina,
Thank you for taking the time to leave your positive review.
I'm happy to hear that you have had a great experience with the service that has been provided and you love the purchases made with us.
We look forward to you shopping with us again soon.
Have a nice day!
Molly
Millets Online Review Team
Great Service
the staff were very helpful. I initially came in for a parir of shorts and the chap walked me round all the different styles they had. When I purchased them he gave me a 15% off voucher and highlighted I could use it on the reduced items. I had my ey on a berghaus 6xl tent which was reduced already and he kindly confirmed how much discount I would get. This swung me and I have happily bout a tent original proce £1,300 for £806. He then helped me carry it out to the car which was 350 yards away. Very good service indeed. Many thanks
12 juillet 2022
Avis spontané
Réponse de Millets - Guernsey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
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