Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement185 Marlowes Shopping Centre, HP1 1BB Hemel Hempstead, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable stor... Voir plus
L'entreprise a répondu
Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patie... Voir plus
L'entreprise a répondu
The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Mil... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Hemel Hempstead
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
185 Marlowes Shopping Centre, HP1 1BB, Hemel Hempstead, Royaume-Uni
- 01442 500634
4,9
Excellent
557 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Vikki very helpful and pleasant today…
Vikki very helpful and pleasant today always better to look, feel and try on boots than buy online
20 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great experience
I had a lady called Jenni helping me and she was very helpful. Got me everything I needed. Very friendly also.
17 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Good staff and product
Friendly, efficient staff - Sam and Vikki - knew their product - great purchase - very positive experience- PT
15 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great service
Sam and Martin, are very knowledgeable, friendly to help buy the right product!
14 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Vey friendly staff
14 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very helpful staff
Very helpful staff, Sam even came outside to let us know it was dog friendly which was appreciated.
13 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Great customer service
I called ahead to check if they had a particular camping stove in stock - Sam was extremely helpful and had my item ready for me when I arrived a few minutes before closing. Highly recommend
13 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Sam and Martin was today as always…very welcoming!
Sam and Martin was today as always extremely helpful and always are whenever I've been in to buy stuff!
And good prices in the shop although it helps when the discounts are on!
12 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent in-store service…
Sam was Incredibly helpful and professional. Talked me through different boot options and the benefits of each. Resulted in a sale! So much better than trying to buy footwear online!!! Wouldn’t hesitate to recommend or go back.
7 octobre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Really helpful staff able to advise on…
Really helpful staff able to advise on correct gear for length and nature of trips/camps
24 août 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Really good customer service
Really good customer service. We were served by Meghann who was so attentive and offered us loads of help and advice to make sure we found the best tent for our requirements.
2 septembre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Prompt service and helpful staff.
31 août 2023
Réponse de Millets - Hemel Hempstead
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Sleeping bag
Today I went to millets and bought myself sleeping bags to stay at my mates house for weekend, thanks to Meg for helping me find the perfect sleeping bag, she was also kind understanding with my autism which made me feel safe in the shop.
1 septembre 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
I am deaf and use a mobility scooter…
I am deaf and use a mobility scooter all the staff made sure I could lip read them they all was very helpful
18 août 2023
Réponse de Millets - Hemel Hempstead
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Paul was a great help
Paul was a great help. I really had no idea what I needed but felt comfortable with the advice I received even if I did spend a bit more than expected. Had a great weekend and the proof was in the pudding when there were no complaints from the wife (her first time camping)!! Winning!!
Thanks for the time and advice you gave on my visit.
3 août 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Well done millets …
Joel was really helpful and knowledgeable, you really can not beat being able to walk into a store trying items on and then purchasing. Well done Millets
8 août 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Extremely Helpful Staff at Hemel Hempstead Shop
Sam has been a wonderful help over the years when I’ve been getting my sons kit for DofE, always showing me the best items and explains the difference of the different qualities for the type I need.
Meg was also very helpful when I was finalising my purchases and got me through the tills quickly as I was in a hurry.
Thank you Millets Hemel for being so helpful you honestly making my life easier when it’s DofE time.
1 juillet 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Absolutely fantastic service today from…
Absolutely fantastic service today from Meg, she went above and beyond!! A credit to the Millets!!
8 août 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Réponse de Millets - Hemel Hempstead
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Excellent and friendly service
Excellent and friendly service - the staff here are always great.
1 mai 2023
Avis spontané
Réponse de Millets - Hemel Hempstead
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.