Millets - Ipswich Avis 

821
TrustScore 5 sur 5

5,0

14-16 Carr Street, IP4 1EJ Ipswich, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Richard and Jason were brilliant, very helpful. We are really disappointed that Millets in Ipswich is going, a great outdoor shop in town. Not sure why after 20+ years it is going rather than moving i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another experience of good products and customer service in the high street with my recent purchase of Peter Storm Buxton waterproof walking shoes from Millets in Ipswich. I'm a fan of the Peter Storm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to Millets Ipswich today to pickup a few things for an upcoming work trip. Ended up buying a Eurohike 90L transit holdall which seemed much better quality than ones from other big outdoor stores.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been shopping for gloves for months as I suffer with reynards and in the last two weeks i have visited millets twice. I was served on both occasions by an incredible sales assistant who took so... Voir plus


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Ipswich

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 14-16 Carr Street, IP4 1EJ, Ipswich, Royaume-Uni

  • 01473 359797

5,0

Excellent

TrustScore 5 sur 5

821 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(821)

5 729 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Don't close!

The wonderful staff

So sad you are closing
There is nothing else like this in Ipswich and nowhere has better service

Millets please change your minds

18 février 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Always have excellent service at this…

Always have excellent service at this shop. It is such a shame it is closing down this week. Richard, the manager, is so personable and keen to assist. I hope the lovely staff all get good jobs, they deserve it!

16 février 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great Customer Service

Unfortunately this was my last visit to this shop as it's closing this week. However, they still delivered great customer service, especially Richard. Many thanks.

14 février 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

purchased 4 compasses for county…

purchased 4 compasses for county scouting team i run. really really helpful advice. chose to purchase at millets store rather than go outdoors after very poor customer experience . my experience at go outdoors large store is so variable

20 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Ever since we moved here in Ipswich

Ever since we moved here in Ipswich, Millet has been one of our go to shop. Such a shame for its closure this month. My husband and I have always felt welcomed and accomodated by Richard and all the other great staff everytime we visit the shop. Another loss in our town centre.

18 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Always a great experience in this shop

Always a great experience in this shop. Such a shame that closure has definitely been confirmed for the end of the month.
Wishing Richard, Jason and all the staff (past and present) all the best for the future.

5 février 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Sad to see the store closing

The staff at this store ( Ipswich) are real examples of how service should be. Knowledgeable and friendly.
Plus they match online prices so you don't feel shafted.
We will miss them when they'er gone.

29 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Millets - the best outdoor store unfortunately closing down

I am deeply upset of the decision of closing down the Millets store in Ipswich.... It shouldn't be happening.... I have will miss the best store manager Richard and other staff members. I truly enjoyed shopping there. All the very best for all staff members. Take care all, missing U very much. Stay blessed 🙏

17 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service, friendly knowledgeable staff

Good range of stock, helpful friendly staff who went out of their way to help us out. Have been shopping here for years and the service has always been of a high standard, so will miss this store. Always end up popping in and buying something when in town.

17 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I'm horrified at the thought of losing…

I'm horrified at the thought of losing Millets Ipswich, I've used it constantly for all my outdoor gear since I moved here in 2003 & will miss it hugely. Richard and all the staff at the store are always incredibly helpful and knowledgeable and it is a great shame that the company cannot just move the store to a more prominent place on the high street where it would undoubtedly get much more custom. My very best wishes to all the staff for a better future with a more appreciative employer.

16 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Just note to thank the staff at Millets…

Just note to thank the staff at Millets Ipswich, who have always been very helpful and have scouts discount for our son & daughter who are part of the 13th Ipswich Sea Scouts. It's sad to hear that the store is closing down & will be missed

16 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful and friendly as ever

Helpful and friendly as ever. I'll be sorry to see this place go.

15 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Have been served by richard for the…

Have been served by richard for the passed 22 years and what a brilliant person he is always has a smile and his knowledge is the best. And he bring that through his team. They are going to missed. All the best. If only go outdoors could take some knowledge from what richard does in millets it might make it a better place to shop. Will be in before you close as I will need to buy some more items as there's nowhere to go now.

13 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great store

The service from Richard and the choice available were excellent.
I am gutted to see this great shop closing down.... We need more choice in the town centre not less. Please reconsider.

2 janvier 2026
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Richard and Jason were brilliant

Richard and Jason were brilliant, very helpful. We are really disappointed that Millets in Ipswich is going, a great outdoor shop in town. Not sure why after 20+ years it is going rather than moving into new premises in town, extremely disappointed. A real think is required.

19 décembre 2025
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

So sorry that the store is closing

So sorry that the store is closing. In the 20+ years I have been using the shop, every single member of staff has been friendly, helpful and knowledgeable. A sad loss to the town centre.

20 décembre 2025
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Another store closure

Absolutely gutted to find out you are shutting this store. It’s a little gem in the middle of the town centre and I often pop in, I can always find what I want with the help of the excellent and knowledgeable staff. Another massive blow for the town. Very unhappy customer!

19 décembre 2025
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly knowledgeable staff.

17 décembre 2025
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fantastic shop....please RECONSIDER…

Fantastic shop....please RECONSIDER CLOSING IT

13 décembre 2025
Avis spontané
Logo de Millets - Ipswich

Réponse de Millets - Ipswich

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus