I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... Voir plus
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Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to... Voir plus
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We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... Voir plus
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I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Louth
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
78 East Gate, LN11 9PG, Louth, Royaume-Uni
- 01507 308711
5,0
Excellent
1 k avis
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Great store and friendly staff
Staff were really helpful and friendly, found it really handy to have a decent store so local to where I live. Would highly recommend and be happy to use again.
14 août 2026
Avis spontané
Réponse de Millets - Louth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Easy to navigate website
Easy to navigate website. Knew what I wanted to order so easy to find. Good comms and delivered to local store where staff were very helpful.
6 août 2026
Réponse de Millets - Louth
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Knowledgeable staff
I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference between the various styles and features available.
After considering his input, I selected a pair to try and amazingly they fit my needs perfectly. I am delighted with my purchase. Thank you, George.
11 août 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Had exactly the shoe I was looking for
Had exactly the shoe I was looking for, in a range of sizes and at a good price! Kelly was very helpful and friendly. All in all, so much better than buying online
11 août 2026
Avis spontané
Réponse de Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Top service from Louth branch
Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to me. If not there by Saturday she recommended that I call customer services, however, the very next day the same lady from the shop rang me to say that order had just arrived. Top marks to her as she was extremely helpful.
31 juillet 2026
Réponse de Millets - Louth
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Millets Louth are just wonderful
The assistance George was the most helpful person you could have. He was polite and explain all options to use and gave discount for being a Scout member
6 août 2026
Avis spontané
Réponse de Millets - Louth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
George was most helpful in me trying…
George was most helpful in me trying various walking shoes
5 août 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Good price and simple Web site
Good price and simple Web site, click and collect with quick delivery
28 juillet 2026
Réponse de Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Kelly went above and beyond to assist…
Kelly went above and beyond to assist with my shop! Given good advice that led to further purchases!
27 juillet 2026
Avis spontané
Réponse de Millets - Louth
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Kelly the Gem opened early so we could…
Kelly the Gem opened early so we could buy some essential equipment we needed, she was extremely helpful in helping us buy this equipment and brightened up our day
28 juillet 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Always had great customer service…
Always had great customer service throughout the years at this shop, and it was no different on my last visit this week when Tracy helped me out this time. Very knowledgable and friendly staff in there.
22 juillet 2026
Avis spontané
Réponse de Millets - Louth
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Always friendly...helpful and welcoming
Always friendly.... helpful and happy to help find something your after if not in store or in stock, delivery is quick and easy. Kelly and her team are amazing, even my dog bob loves seeing Kelly ❤️❤️ xx
23 juillet 2026
Avis spontané
Réponse de Millets - Louth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
George. Essential kit for millets
George at Millets in Louth is brilliant. He's always friendly, professional, knowledgeable, and incredibly patient.
Over se eral visits he's helped us with everything from choosing Christmas gifts for the family—carefully accommodating everyone's different tastes, sizes, and practical needs—to kitting out the kids for their DofE expeditions. His advice is always tailored to what you actually need, whether it's affordable clothing for a one-off event or festival, or durable kit and clothing that's built to last and withstand regular use.
On our recent visit, he even got a camping bed out of the bag and took the time to show us exactly how to put it together, which was hugely appreciated. Nothing ever seems too much trouble, and he genuinely wants customers to leave with the right equipment rather than simply making a sale.
George is a real credit to Millets. His excellent customer service, practical knowledge, patience, and willingness to go the extra mile are the reasons we visit so often. We highly recommend a visit 😀
19 juillet 2026
Avis spontané
Réponse de Millets - Louth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Brilliant, friendly service
As always, the staff, were very helpful and I was able to purchase exactly what I was looking for. Kelly pointed out to me that I could purchase an item for a minimal amount and then get 50% off my other purchases!
17 juillet 2026
Avis spontané
Réponse de Millets - Louth
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Helpful
Helpful, kind and friendly staff; highlighted a 2 for 1 offer that I hadn't noticed which meant I got a 2nd item free thanks to them.
13 juillet 2026
Avis spontané
Réponse de Millets - Louth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Tracy was very helpful
Tracy was very helpful. I asked for some ice blocks, she told me exactly what they had and helped me find them with ease. A fast and positive shopping experience.
10 juillet 2026
Avis spontané
Réponse de Millets - Louth
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Peter Storm sandals
Bought Peter Storm sandals at sale price, have had these before so expect they will be ok
Helped by Tom
2 juillet 2026
Avis spontané
Réponse de Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Tom really went out of his way with my…
Tom really went out of his way with my son when he brought a sleeping bag, making sure it was the right size for him, even showing him how to roll it back up to get back in the bag
27 juin 2026
Avis spontané
Réponse de Millets - Louth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Sorted my mistake out with no fuss
I ordered the wrong size and Millets sorted it out with no fuss.
I great shop. Highly recommended.
19 juin 2026
Réponse de Millets - Louth
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Amazing service
Amazing service, the staff have amazing knowledge on everything in the shop! George is very good!
25 juin 2026
Avis spontané
Réponse de Millets - Louth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
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