Millets - Southend Avis 

497
TrustScore 5 sur 5

4,9

4/19 York Road, SS1 2BH Southend, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I haven’t received my purchase or a reply to an email I sent asking when I can expect it!

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Southend

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

497 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(497)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fab staff in-store and quick delivery

I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery took around 4 days for my online order. I saw some chairs online that were dearer in store but the staff were able to price match (wanted to see them in person first before I purchased). Quality items and a bargain with the sales!

3 août 2026
Logo de Millets - Southend

Réponse de Millets - Southend

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The staff at the Southend on Sea

The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases.
they spent time going through our various options on the items we needed.
Then when they didnt have the exact item in store that we needed they helped us order them on line.
Shout out to Sarah who was brilliant.

26 juillet 2026
Logo de Millets - Southend

Réponse de Millets - Southend

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Ruby was really helpful negotiating the…

Ruby was really helpful negotiating the sometimes confusing world of quality footwear. I must have tried 6 pairs which Ruby patient fetched for me. Ended up getting 2 pairs!!
Brilliant service.
Thank you Ruby

2 juin 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great wetsuit at a really good price

Great wetsuit at a really good price. Never really visit this store but they had some good deals and decent fabrics! Good to see. Would visit again

15 mai 2026
Logo de Millets - Southend

Réponse de Millets - Southend

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 1 sur 5 étoiles

I haven’t received my purchase or a…

I haven’t received my purchase or a reply to an email I sent asking when I can expect it!

13 mai 2026
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was looking for a bag for a mattress…

I was looking for a bag for a mattress topper i thought id go to millets in Southend on sea where i live and theres a lady upstairs there she was very helpful she put me on to a OEX squash bag i wasn’t sure at first but when i got home it was perfect 👌 10/10 to the lady that helped me very polite thank you

6 mai 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Noté 5 sur 5 étoiles

Well informed advice about different…

Well informed advice about different branded walking trainers especially for a wider foot. Ruby, Sales Adviser was very helpful.

4 mai 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, amazing sales

8 avril 2026
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Ruby the helpful assistant

I went in to buy hopefully a fleece with a full length zip and zipped pockets. The Brasher turquoise one looked really nice but no zip pockets. I went on to look at other clothes and the assistant Ruby found me another Brasher fleece, grey with zip pockets. Then she brought me another one, it was men's and too big. But I did buy the grey one. She was so helpful and friendly.

14 avril 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Amazing service from Ruby in Southend

Amazing service from Ruby in Southend - very helpful, knowledgeable & friendly - nothing was too much trouble. Highly recommend going here for all things to do with walking.

7 avril 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Delivery always quick always within…

Delivery always quick always within promised slots and never been dissatisfied with their goods

6 mars 2026
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The female assistant was very helpful

The female assistant was very helpful, assisting me in sel citing how king socks and a waterproof covering for ruck sack. Wish d I had got her name 6th March 15:40. Thank you

6 mars 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

My favourite southend shop

Ive used this place quite frequently. Love popping in if im in town juat to brows3 the amazing things they have for sale. Always grab a bargain from time to time, and for those dearer purchases they do have the hole range from budget to high end gear. Probly my favourite shop in southend

27 janvier 2026
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service

I want in and needed some advice on a good pair of shoes for work. Sarah was fantastic very helpful and gave me lots of options and advice brought a pair of Merrell walking boots so comfortable and can’t wait to start wearing them

5 février 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service!

Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had great product knowledge too!
I actually prefer to go to into this store & feel like a valued customer than shop online, but had the flu at time of the original purchase! Thank you Millets Southend ;-)

10 janvier 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service and resolved…

Excellent customer service and resolved issue from another store. Bunny and Ruby very helpful in store.

6 janvier 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

They are into their products they make…

They are into their products they make you feel relaxed. We always come here I recommend millets to my friends who may work outside like me and my wife as window roof gutter cleaners. Keep up the good work.

Keep up your good work and reasonable prices. Recommended Bunny, Lisa and Sally,

2 janvier 2026
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service

Great service, great products at good prices!

19 décembre 2025
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Ruby and Jasper were excellent and so…

Ruby and Jasper were excellent and so helpful when buying our walking boots today. Thank you very much.

16 novembre 2025
Avis spontané
Logo de Millets - Southend

Réponse de Millets - Southend

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

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