Millets - Uckfield Avis 

Phœnix was extremely helpful and offer practical advise. Her manner was courteous and friendly.

Review more about staff - namely Simon - with regard to boot fitting- went in randomly as needed new boots - he was super knowledgeable & helpful & I am very pleased with my first pair of boots - went back - specifically when Simon was available for a second pair of every day boots - spot on ! thanks

Great support for us this afternoon with our walking boot mission. Very friendly and knowledgeable. Got the sizing and fit sorted quickly. Thanks Phoenix, fantastic!

Great knowledge and assistance from shop assistant, Phoenix.

Isaac was very helpful finding me a pair of walking boots I Will definitely come back to buy my next pair of boots with you

Simon and the team were amazing. With my desert trek 3 months away, Simon provided invaluable information and advice from footwear to water bottles, breathable hats to sun protection and cooling techniques. You should get him to give a talk at the Adventure Travel Show. Amazing service and a really down to earth and friendly guy!

A great experience today with Rocco, buying walking boots and other walking gear. Rocco was super-friendly, really listened well to what I wanted, and bothered to get a footwear specialist colleague in, to check I'd got the right choice and size of walking boots. Very happy with the highly professional, personalised and relevant service I received. Also, good technical advice on the other clothing. Extra pleased that was able to get some great prices in the current sale. Thanks very much!

Simon is a gem, he really knows what he’s taking about when it comes to hiking and outdoors.

Pam gave very professional advice with a smile 😃

Went into store to purchase new boots. Very pleasant young man called Isaac served me. Very knowledgeable and helpful. Thank you.

I needed a new pair of walking boots and so I asked Phoenix for some help. Phoenix asked me questions about what sort of use the boots would have and she very patiently let me try on several pairs to find the best fit. I am a very happy customer

Popped into the store to get some advice about a broken tent pole a very kind gentleman named Simone managed to repair the pole for me. Such friendly and helpful staff so glad we have a store in town

I needed camping and trekking gear- the help I got from Andy and Simon was tremendous! Not a single blister on a 100km trek due to well fitting boots and socks. Warm nights with an OEX sleeping bag and mattress, and great advice on how to keep warm. OEX raincoat was fabulous too- really recommend.

Always a great experience. The staff are fantastic, knowledgeable and helpful. They can never do enough for you.

Great customer service from Pam whilst purchasing my first backpacking tent. Also good advice from her male colleague (didn't get name).

Brilliant Staff.
Both Pam and Chris were super helpful with trekking boots, ruck sack, and best fit, best care for safe travels. It is so beneficial to have face to face and experienced help.

We had a damaged berghaus porch and had been advised by the online customer support centre to take the item to our local store for assessment. Andy assisted us and despite some concerns over the advice we had previously been given resolved the issue to our satisfaction. Andy was very helpful and knowledgeable.

Both Simon & Ben were fantastic when we needed to kit my daughter out for her Bronze DofE last year. They helped us with everything, which was fantastic as a family who knew nothing! So incredibly grateful. We recommended several of daughter’s friends go there too and they had the same brilliant service! Unsure of the exact date of our visit now (better late than never!)

Simon in uckfield has helped me out on two occasions with purchasing camping gear (first time camper). He's been extremely knowledgeable and helpful, not at all pushy re sales, and very patient with my wild children in tow! Would highly recommend buying from millets uckfield to get excellent customer service.

We returned to Uckfield Millets because Simon was so knowledgeable and helpful. Simon was day off so a young lady Phoenix served me. She was as good as Simon in knowledge and being helpful. She explained how water repellency was rated and ensured that my new boots had enough room when my feet were hot during a day's walk.
Well done Phoenix you should be rightfully proud of you customer care.