Millets - Worthing Avis 

1 092
TrustScore 5 sur 5

4,9

78 Montague Street, BN11 3HE Worthing, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We needed to buy some equipment for my son's school trip to Norway. Not knowing anything about what was needed we went into the Worthing store to get some advice. Shaun was so knowledgeable and help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan and Jude were really helpful and knowledgeable when I was looking to buy new kit last-minute for a hiking holiday in the Dolomites. They listened well, gave me time, and the boots and socks they r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastically helpful team as always its such a shame that this store is going not sure what ill do for my outdoors needs!

L'entreprise a répondu

Noté 1 sur 5 étoiles

The courier left out side the flats and I live on THE 14th floor and had gone before I get the courier photos I rang them AND TRIED TO LET YOU KNOW BUT GOT NO WERE

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Worthing

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 78 Montague Street, BN11 3HE, Worthing, Royaume-Uni

  • 01903 256162

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 092)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastically helpful team as always…

Fantastically helpful team as always its such a shame that this store is going not sure what ill do for my outdoors needs!

4 septembre 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Amazing service and products

As always, fantastic service and prices. Shawn was a star, helpful and patient having asked to show me about 5 different products I was interested in. Thank you!

2 septembre 2026
Avis spontané
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Réponse de Millets - Worthing

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Super cheap rent that defied all odds…

Super cheap rent that defied all odds and held up for Reading Festival.

22 août 2026
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable staff

We needed to buy some equipment for my son's school trip to Norway. Not knowing anything about what was needed we went into the Worthing store to get some advice.
Shaun was so knowledgeable and helped a somewhat fashion conscious teen into willingly trying (and liking) some walking boots and waterproof trousers, which he actually said had a 'nice fit'. SUCCESS.
It will be great loss to our high street that we are losing this shop, online shopping lacks the personal knowledge and expertise from going and having these conversations.

1 septembre 2026
Avis spontané
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Réponse de Millets - Worthing

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 1 sur 5 étoiles

The courier left out side the flats and…

The courier left out side the flats and I live on THE 14th floor and had gone before I get the courier photos I rang them AND TRIED TO LET YOU KNOW BUT GOT NO WERE

20 août 2026
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Top advice and top kit performance

Dan and Jude were really helpful and knowledgeable when I was looking to buy new kit last-minute for a hiking holiday in the Dolomites. They listened well, gave me time, and the boots and socks they recommended were fantastic. A week later I was doing at least 10km and over 1000m ascent most days, and didnt get a single blister. Thanks guys!

20 juin 2026
Avis spontané
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Réponse de Millets - Worthing

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very straight forward

Very straight forward, click and collect.

10 août 2026
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Fanstastic customer service

Damon (or Damin, Daman I can't make out the handwriting too well) went above and beyond providing me with exceptional customer service. He's super friendly and polite, and helped find me the best deal for the items I needed. I hope the man gets the recognition he deserves from management.

11 août 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very friendly service from Shaun and…

Very friendly service from Shaun and his colleague at Worthing store

9 août 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Damon was very helpful and friendly and…

Damon was very helpful and friendly and gave the impression that nothing was too much trouble.

6 août 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Dan at the wg branch

Dan at the wg branch. Helpful and chatty. Found me just what I needed. A credit to the store.
It was my birthday also so wished me happy birthday.

8 juillet 2026
Avis spontané
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Réponse de Millets - Worthing

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent Service

Excellent, professional, friendly, polite service from Dan today. Made you feel welcomed and wanted to return to make further purchases. Well done Dan. Thank you.

22 juillet 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Dan is the main man in the Worthing branch!!!…

Dan in the Worthing branch this morning was simply amazing, so helpful indeed. He helped with judging the sizing of the shirt for my husband and suggested an additional perfect birthday gift for him. He upsold me some extras, a truly valuable member of staff. Thank you very much Dan.

22 juillet 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very good service

Very good service. Josh who is usually in the Dorking store was extremely helpful

6 juillet 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was unsure which walking boots to…

I was unsure which walking boots to buy, but Shaun really helped me decide on Merrell Men's Accentor 3 GORE-TEX® Mid Boots) - in a personal way, without pressure.

19 juin 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 4 sur 5 étoiles

Helpful staff

It would be great if Millets would make sure that items listed as in stock at a particular store are actually in stock.
A potentially wasted journey was rescued with the help of great staff, however, with Dan offering good advice and running up and down stairs to the storeroom to help me find an alternative.
I love my Brasher shoes btw and hardly knew I had them on during my first long walk.

7 juillet 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Shawn was patient and knowledgeable as…

Shawn was patient and knowledgeable as he helped me navigate all the walking boots options for a planned hiking trip. Thanks so much viv

5 juillet 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Shaun Went Above & Beyond

Popped into Millets today with my daughter as she prepares for her first camping trip, and we weren’t quite sure where to start. Shaun was absolutely fantastic; friendly, knowledgeable, and incredibly helpful in finding exactly what we needed. He made everything so easy, and the bill coming in under £25 instead of the expected £60+ was a brilliant surprise. Shaun is a real asset to Millets, and we wouldn’t hesitate to return. Thank you!

4 juillet 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The staff were exceptional

The staff were very helpful, nothing was too much bother. I needed the only pair of shorts in my size left, which was on a mannequin in the window and they kindly got this for me. Exceptional customer service. A lot of retail staff are a bit grumpy these days, these two are an asset to the company.

28 juin 2026
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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