I ordered 2 marble table decor pieces…
I ordered 2 marble table decor pieces and received them in around 10 days. The quality met my expectations and overall I’m very happy with them.
12 juin 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
Miss City Style is an Australian furniture brand committed to making customisation affordable and accessible. We believe that everyone deserves to design furniture that truly fits their space — without paying designer prices. From sofas, chairs, and dining tables to coffee tables, TV units, sideboards, mirrors, and lighting, every piece is thoughtfully designed for modern Australian homes and commercial spaces. Customers can choose from a wide range of colours, materials, and sizes — all offered at standard, transparent prices. By working closely with trusted manufacturers, we ensure consistent quality, craftsmanship, and flexibility across our collections. With nationwide delivery and friendly service, Miss City Style makes it easy to bring personalised, high-quality design into every home — proving that affordable customisation is possible.
Coordonnées de contact
87-89 Liverpool street (head office only), 2000, Sydney, Australie
- 13000550126
- cs@misscitystyle.com.au
- www.misscitystyle.com.au
3,5
Moyen
9 avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Lies, no customer service and broken promises
My Mum ordered a couch back in February, this company has charged her almost $400 and have still not given her a delivery date... Most likely because they're just scammers. The measurements for products on their site aren't even real measurements. They claim to be an Australian company, based in Sydney however that's a blatant lie because they're not in Australia at all, they're in China. Don't waste your money or time with this site, the positive reviews of this store are actually written by the fake company itself if you actually take the time to look at the reviews so beware.
30 avril 2026
Avis spontané
Réponse de Misscitystyle
We are very sorry your mother felt upset during the waiting process. We completely understand that waiting for a customised sofa longer than expected can be frustrating.
The sofa ordered was a made-to-order customised product, as your mother selected a specific fabric colour. We do mention on both the product page and invoice that customised orders cannot be cancelled once production has commenced, including delays caused by shipping and transit time.
Your mother did contact us asking about the delivery timeframe, and we explained that the order happened to be placed during our factory holiday closure period, when production had temporarily stopped. Unfortunately, international container shipping at that time was also experiencing unusually long delays, which extended the lead time further than normal. We genuinely apologise for this.
That said, we are very glad the sofa was ultimately delivered safely to your mother.
Miss City Style is a registered Australian business and our ABN and company details are available on our website homepage. While many furniture products are manufactured overseas, all orders are processed through our Australian business operations.
We understand delays can cause concern, especially for large furniture purchases, but every genuine order placed with us is fulfilled and delivered.
Thank you again for your feedback.
Excellent service and delivery
I ordered a dining table and live alone in a unit without a lift, so delivery into my unit was very important to me. The customer service team explained that the delivery fee covered standard ground floor service, not white glove delivery. However, once they understood my situation, they kindly carried the dining table up the stairs into my unit at no extra charge and even offered assembly assistance if needed. Really appreciate the understanding and helpful service. Thank you team!
22 avril 2026
Avis spontané
Réponse de Misscitystyle
Thank you :) We try our best to serve our customers.
They state they are an Australian…
They state they are an Australian company. False. I ordered and paid over $1.2k over 9 weeks ago for a so called custom made product. Communication is extremely poor and when they do communicate, they provide conflicting information. Item has now apparently been at sea for 6 weeks no tracking. Do not buy from this company. Currently going through bank to attempt to get funds back.
16 avril 2026
Avis spontané
Réponse de Misscitystyle
Thank you for ordering our made-to-order customised dining table and for sharing your feedback. We sincerely apologise for the longer wait and understand your frustration. As this item is produced to order, your purchase was also placed during our factory closure period, which extended the usual lead time.
Please rest assured that the container carrying your order has now arrived in Australia and is currently undergoing customs clearance. Once released, we will arrange delivery as soon as possible, and you will receive tracking updates by email and SMS.
We truly appreciate your patience and support, and we look forward to delivering your dining table to you soon.
I bought few items
I bought few items. I love the idea of custom made dining tables with sintered stone, looks super modern. I knew it will take a while but for me it was worth it. The design is stunning, everything looks spectacular. Packaging can be improved but overall I am happy. Also communication with email was outstanding. I always received replies even on Sunday's so they do care about the business.
17 décembre 2025
Avis spontané
Réponse de Misscitystyle
Thank you, Moe. :) Our policy is to reply to all customer emails within 24 hours.
Excellent product and service
Excellent communication, delivery was slow from overseas but the tracking and delivery company was great. I had an issue with instructions, they got back to me promptly and listened to my issue.
I purchased a mushroom floor lamp and love it. The quality is excellent, the packing over the top really, no chance of damage!
Thanks guys. Definitely recommend this company.
28 novembre 2025
Avis spontané
Réponse de Misscitystyle
Thank you, Julie. :) Our Mushroom Floor Lamp is one of our best sellers, with a wide range of colour options for customers to choose from.
Dining table
I got Miss City Style gift cards for my birthday, and the customer service was really helpful. They guided me on how to make the most of them.I have received my order and it looks good. Thank you.
4 septembre 2025
Avis spontané
Poor service
Ordered a custom made table. Several months to arrive in Australia which was expected. But then the fun begins
Left Sydney for the GC on 7/1/2025 now 9 days later and lots of chasing still not delivered
No one knew where it was but turns out is on GC but not scanned in. But can’t deliver as need a truck with rear lift tray !! Terrible service miss city style think poor service is a social issue and don’t understand the freight company they use is an extension of their business
If we don’t chase nothing happens and we still wait !!!
16 janvier 2025
Avis spontané
Réponse de Misscitystyle
We’re truly sorry for the delivery experience you had. The customised dining table you ordered has a heavy solid base, and delivery from Sydney to the Gold Coast required a tail-lift truck for safe unloading. Unfortunately, the courier’s tail-lift scheduling was delayed at that time, and we completely understand how frustrating that must have been.
We offered a compensation as an apology for the inconvenience and truly hope you could accept our sincere apology. To prevent similar issues, this model is now available only within the Sydney region, where it can be delivered directly by our own team to ensure timely delivery and reliable transport quality.
We sincerely appreciate your patience and feedback — it helps us continue improving our logistics and service experience.
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