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Lisez les avis des autres

Noté 5 sur 5 étoiles

I spent my whole day today at the apple store and EE in westfield white city. After hours of them looking at my iPhone they couldn't diagnose the issue!! As I was about to leave I saw this shop at the... Voir plus

Noté 5 sur 5 étoiles

My mum brought a handset from Crawley county mall store but realised after 1 week the screen was too small as she has poor sight in one eye! We went into the store to see if there was any chance... Voir plus

Noté 5 sur 5 étoiles

Just now this morning, I went to the shop as I was experiencing some issues with my phone!!! Sidra helped me so much, within 2 min she solved the issue and saved me from buying another phone. Totally... Voir plus

Noté 5 sur 5 étoiles

Customer service was excellent. No hassle, fast and stress free! Will definitely use again and recommend. Pay very fair prices for phones and payment is received within a few minutes straight into you... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(200)

197 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This company has great knowledge

This company has great knowledge. If you have a phone problem these are the people to go to. They will advise and sort you out in seconds. Excellent service. Would recommend them to anyone. Great for new phones too!

16 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional, proficient and thorough gentleman, didn’t try to “hard sell”. Knowledgeable and friendly without over familiarity. Would definitely recommend

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service from ayub

11 février 2026
Avis spontané
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Réponse de Mobilebitz

Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re thrilled to hear that Ayub provided you with amazing service. Your kind words mean a lot, and we’ll be sure to pass them on to him!

We truly appreciate your support and look forward to assisting you again in the future.

#MobilebitzTeam

Noté 5 sur 5 étoiles

Ayub very helpful and great service…

Ayub very helpful and great service thank you

10 février 2026
Avis spontané
Logo de Mobilebitz

Réponse de Mobilebitz

Thank you so much for the wonderful 5-star review! ⭐⭐⭐⭐⭐

We’re delighted to hear that Ayub was very helpful and provided great service. We’ll be sure to pass on your kind words — he’ll really appreciate it!

We truly appreciate your support and look forward to assisting you again in the future.

#MobilebitzTeam

Noté 5 sur 5 étoiles

Went to the Banbury kiosk today

Went to the Banbury kiosk today to have the screen changed on my very new iphone 15 after the phone had been driven over by a car last week. The screen was completely smashed as was the back. I thought the phone would be unfixable. The kind gentleman managed to replace the front screen as I can not currently afford to have the back replaced as well.. I will happily return when funds allow to have the back replaced also. The gentleman put on a screen protector which I think I much needed and as I was leaving offered me a free phone cover as I did not have one to protect the back of the phone which is still in a bad condition. It was so kind and thoughtful I was genuinely touched by this. Would highly recommend the Banbury kiosk. Above and beyond good service

9 février 2026
Avis spontané
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Réponse de Mobilebitz

Thank you so much for the incredible 5-star review! ⭐⭐⭐⭐⭐

We’re truly touched by your kind words and so glad we could help get your iPhone 15 screen repaired after such a tough accident. Going the extra mile with the screen protector and complimentary phone cover is exactly what we strive for — making sure our customers feel supported and cared for.

Your recommendation means a lot, and we’ll be here whenever you’re ready to have the back replaced. Thank you again for trusting us with your phone and for sharing such a heartfelt review!

#MobilebitzTeam

Noté 5 sur 5 étoiles

Ayub was fast and clean service

Ayub was fast and clean service

8 février 2026
Avis spontané
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Réponse de Mobilebitz

Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re thrilled to hear that Ayub provided fast and clean service. We’ll be sure to pass on your kind words — he’ll really appreciate it!

We truly appreciate your support and look forward to assisting you again in the future.

#MobilebitzTeam

Noté 5 sur 5 étoiles

Professional and helpful

Professional and helpful

3 février 2026
Avis spontané
Logo de Mobilebitz

Réponse de Mobilebitz

Thank you so much for the wonderful 5-star review! ⭐⭐⭐⭐⭐

We’re delighted to hear that you found our service professional and helpful. Your kind words mean a lot to us and motivate our team to keep delivering the best experience possible.

We look forward to assisting you again in the future!

#MobilebitzTeam

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended

1 février 2026
Avis spontané
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Réponse de Mobilebitz

Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re thrilled to hear you highly recommend us. Your support means a lot and motivates our team to keep providing the best service possible.

We look forward to helping you again in the future!

#MobilebitzTeam

Noté 5 sur 5 étoiles

Excellent little shop

Excellent little shop. Right in the corner of Grand central. Saved me £300 from having a cracked screen, with a protector, neatly fitted for £15. Thanks very much!

31 janvier 2026
Avis spontané
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Réponse de Mobilebitz

We’re thrilled to hear that our Grand Central location was able to help and save you £300 with a neatly fitted screen protector. It’s wonderful to know you had a positive experience and found value in our service!

We truly appreciate your support and look forward to helping you again in the future.

#MobilebitzTeam

Noté 5 sur 5 étoiles

All items needed were sorted for me.

All items needed were sorted for me.

29 janvier 2026
Avis spontané
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Réponse de Mobilebitz

Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re delighted to hear that all the items you needed were sorted for you. Providing helpful and efficient service is always our goal, and your feedback means a lot to us.

We look forward to assisting you again in the future!

#MobilebitzTeam

Noté 4 sur 5 étoiles

Nice product

Nice product. Well packaged.

17 décembre 2025
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Réponse de Mobilebitz

Thank you so much for the wonderful 4-star review! ⭐⭐⭐⭐

We’re glad to hear that you’re happy with your product and that it arrived well packaged. Your feedback means a lot to us and motivates our team to keep delivering top-quality service.

We look forward to serving you again in the future!

#MobilebitzTeam

Noté 5 sur 5 étoiles

I can’t recommend Mobilebitz Hereford…

I can’t recommend Mobilebitz Hereford highly enough. After visiting eight different repair shops, all of whom insisted my Motorola Razr 50 Ultra needed a full screen replacement, Mobilebitz were the only ones who said, “Yes, no problem — we can replace the screen protector.”

I’ll be honest — I was apprehensive and didn’t quite believe it could be done. But for just £20, they proved every other shop wrong. The result is absolutely stunning — the phone looks brand new again.

The technician who carried out the repair was genuinely friendly, helpful, and clearly knew exactly what he was doing. Outstanding service from start to finish.

If you need any mobile repairs in Hereford, go straight to Mobilebitz. They saved me a fortune and delivered quality you just don’t see everywhere. Highly recommended!

7 décembre 2025
Avis spontané
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Réponse de Mobilebitz

Thank you so much for taking the time to leave such an amazing 5-star review ⭐⭐⭐⭐⭐

We’re absolutely delighted we could help with your Motorola Razr 50 Ultra, especially after you’d been told elsewhere that a full screen replacement was the only option. Saving you money while delivering a result that makes your phone look brand new again is exactly what we aim for.

It’s great to hear that the repair process put your mind at ease and that our technician’s friendliness and expertise stood out. We’ll be sure to pass on your kind words to the team — they’ll really appreciate it.

Thanks again for your recommendation. If you ever need anything in the future, Mobilebitz Hereford will be more than happy to help! 😊
#MobilebitzTeam

Noté 5 sur 5 étoiles

I stumbled upon Mobilebitz by accident…

I stumbled upon Mobilebitz by accident while in Watford, on my way to the Apple Store to replace a broken iPhone 13. Trying my luck, I popped in to see what they would charge for a screen and battery replacement.

I spoke with KK, who immediately struck me as both friendly and knowledgeable. I'm so accustomed to awful service these days that I didn't expect much, but I had a great impression straight away.

He acknowledged me despite being busy with two other customers and pointed me in the right direction for some accessories I was interested in.

He then gave me a surprisingly reasonable quote for the two jobs I needed done and asked for an hour to complete them. He was running the shop AND doing all the repair jobs too!

I came back about 30 minutes later because I had finished with Apple sooner than I thought, only to find that he'd completed both jobs and my phone was ready for collection.

This guy was superb. This is how you do business, especially in retail.

KK (forgive the spelling if incorrect) was exceptional and not only sorted out my issues but did so with class, quality, and professionalism.

I will be back and thoroughly recommend both him and Mobilebitz to other phone users in need!

Top man, top job. Thank you very much indeed!

4 novembre 2025
Avis spontané
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Réponse de Mobilebitz

Hi

Wow — what a fantastic review! Thank you so much for taking the time to share your experience with us. We’re absolutely delighted to hear that your visit to our Watford store turned out to be such a positive one.

KK will be thrilled to know that his friendly service, attention to detail, and quick turnaround made such a strong impression. We’re incredibly proud to have team members like him who truly care about our customers and go the extra mile every time.

Your kind words mean a lot to us, and we’re so pleased that your iPhone is now back to looking and working like new. We look forward to welcoming you again whenever you need us — whether it’s repairs, accessories, or just some friendly advice!

Thank you once again for choosing Mobilebitz and for recommending us so highly.

Warm regards,
The Mobilebitz Team

Noté 5 sur 5 étoiles

Excellent service.

Excellent service again & many thanks.

4 octobre 2025
Logo de Mobilebitz

Réponse de Mobilebitz

Hi, Thank you so much for your 5-star review! We really appreciate your continued support and are delighted to hear that you’re happy with our service once again.

It’s always a pleasure to help, and we look forward to seeing you next time!

Best regards,
#MobilebitzTeam

Noté 5 sur 5 étoiles

Recommended

Recommended
Knowledgeable and brilliant service. Would recommend

19 juillet 2025
Logo de Mobilebitz

Réponse de Mobilebitz

Hi, Thank you so much for your 5-star review and kind words! We’re delighted to hear that you found our team knowledgeable and that you’d recommend our service.

Your support means a lot to us, and we look forward to helping you again in the future!

Best regards,
#MobilebitzTeam

Noté 5 sur 5 étoiles

IPhone case Prompt and well packages

IPhone case Prompt and well packages. Good quality, and no fuss.

16 octobre 2025
Logo de Mobilebitz

Réponse de Mobilebitz

Hi, Thank you for your 5-star review! We’re so glad to hear that your iPhone case arrived promptly, was well packaged, and met your expectations for quality.

We really appreciate your feedback and hope you enjoy your new case!

Best regards,
The MobilebitzTeam

Noté 1 sur 5 étoiles

Took my partners phone to this company…

Took my partners phone to this company and bluewater shopping centre and within 2 days the phone screen re broke and kept lifting up and phone seemed even slower than before not worth it for £99

30 septembre 2025
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Réponse de Mobilebitz

Hi, We’re really sorry to hear about your experience and that your partner’s phone developed issues so soon after the repair. That’s certainly not the level of service or quality we aim to provide.

We’d really like the opportunity to put things right. Please get in touch with our Bluewater team or email us at sathya@mobilebitz.co.uk
with your repair details so we can investigate this further and see how we can help.

Thank you for bringing this to our attention — we value your feedback and will do our best to resolve this for you.

Kind regards,
The Mobilebitz Team

Noté 5 sur 5 étoiles

Great service

Wrong item arrived, I contacted the company wand they couldn’t help more. New case arrived quickly. Very happy with the service

18 septembre 2025
Logo de Mobilebitz

Réponse de Mobilebitz

Hi, Thank you so much for your 5-star review! We’re really pleased to hear that our team was able to resolve the issue quickly and that your replacement case arrived without delay.

We truly appreciate your understanding and kind feedback — great to know you’re happy with the service!

Best regards,
The Mobilebitz Team

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