moleonline.com Avis 

367
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order from a very well set out website. Item delivered swiftly and well-packed. Have used Mole Valley several times over the years - always dependable.

Noté 5 sur 5 étoiles

Ordered some feed for home delivery. Good price and delivery cheap for a 20kg bag. Dispatched quickly. Couple of days delay with courier saying expected one day but then arriving two days later, but w... Voir plus

Noté 5 sur 5 étoiles

An excellent product for a fussy Springer. Keeps him fit & well, and full of energy (unfortunately for us). Easily ordered and delivered promptly. Excellent value.

Noté 3 sur 5 étoiles

First time using click and collect. On collection order jammed up computer on till and it was almost 15 mins later when staff had to give up and radio yard to confirm I could collect order which I was... Voir plus

À propos de l'entreprise

  1. Grossiste en produits agricoles
  2. aussi dans
  3. Magasin d'articles pour animaux
  4. Magasin d'équitation

Écrit par l'entreprise

We are the UK’s leading agricultural supply and rural retailing business. Originally founded in 1960 by a small group of farmers who joined together to form an agricultural buying group, we have grown to offer a complete suite of in-store, on-farm, and online services inspired by our commitment to UK agriculture and the wider rural community. We are proud to remain 100% owned by farmers and we maintain our cooperative ethos. We work for the greater good of our farmer shareholders, helping them to improve their productivity, profitability and sustainability. This is underpinned by industry-leading knowledge, value for money products, high levels of service and efficient manufacturing sites. Our presence in the market creates a highly competitive pricing environment which aims to stop others profiteering at the expense of our Farmer Shareholders and customers. Whilst we are a membership organisation, with over 9,000 Farmer Shareholders and 95,000 Country Members, we are proud to serve our rural communities more widely. We are open to everyone, working hard to provide exceptional value and service to all our customers.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

367 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(367)

185 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. I live in Guernsey in the Channel Islands, any have just got a beautiful working cocker spaniel who is on puppy food supplied by Mole Valley, unfortunately they do not deliver to Guernsey, but we have Guernsey Post, UK delivery address based in Portsmouth. This enabled us to purchase the puppy food online & Mole Valley were extremely helpful in ensuring it was delivered to this address and onto Guernsey. Thank-you.

19 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

They did not have any stock

I have ordered twice from mole in the last 10 days. Both times they let me order items which they didn't have.
Consequently I had to go elsewhere for the products and they were in no hurry to let me know they could not fulfil my order, as I chased them for the despatch date after 4 days, to be told they don't have any stock. Wish I had gone somewhere else in the first place.

18 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

A reliable company for fast delivery

A reliable company for fast delivery, and their website is a good place to look for items not found elsewhere.
The ordering is easy, and the website is easy to navigate.

The only issue I have is that the prices look good only until checkout, when tax is added, often making them more expensive than other retailers.

1 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Great products, frustrating website!

Great products but the most frustrating website in the world! Payment gateways always fail and the website is always so slow. Genuinely dread ordering my dog food every month. In this day and age it should be straightforward to order online! Now trying to find an alternative.

29 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Difficult to navigate

Difficult to navigate. Search is too word specific. If you don’t know the exact name of product the search engine is a bit unforgiving.
Had a discount offered but the tax was taken off discount. What I thought was a good bargain was more expensive

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Good to know ...

Everyone was so helpful, everything ready and loaded straight into the back of the car. Good to know, for Bridgewater, the click and collect is past the store, turn right and down to the end other side of the roundabout.
Great prices potting grit, farmyard manure and magic mulch. Definitely worth the short drive down the M5.

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely crate

Quick delivery.
Brilliant crate.
Love the flip door design so it’s not wide open and in the way.
Would have liked medium size but it only comes in Small and large… my dog lucked out!

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

EXCELLENT SERVICE

Placed an order but had a slight issue with the courier, phoned customer service and spoke with Gary who was extremely efficient, even called me back with a solution and item arrived the next day. First class service.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I ordered a day earlier online for collection in store. I went to the store following day in Cambridge and the order was already collected. I had not received an email yet for collection but the staff was very helpful they checked it was ready and loaded the items into my car. I visited two different stores and I found very friendly staff at both places. The prices for chicken feed are very reasonable. Thank you.

28 avril 2026
Avis spontané

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