Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Purchased a coat, poor quality, too big, no lining and for a coat to come in a 12inch by 6inch package speaks volumes, should have read the reviews first

Noté 1 sur 5 étoiles

Three hours on the phone at the moment trying to get through to customer service.Three hours yesterday also No answer from the swtchboard. Every 20/25 minutes after waiting, the call is disconne... Voir plus

Noté 1 sur 5 étoiles

Really bad customer service. Customer Service not answering, via phone only stupid answer. They not refund the airport tax if you don't use your ticket like any other airline. Check in system terr... Voir plus

Noté 1 sur 5 étoiles

We used Monarch travel insurance for a trip to America. Unfortunately our car was broken in to and an iPad and Kindle was stolen. I contacted Monarch whilst in America and they gave me a huge list of... Voir plus

À propos de l'entreprise

  1. Site de recherche de vols
  2. Hôtel
  3. Agence de voyages
  4. Agrégateur de voyages

Informations provenant de diverses sources externes

Book your holidays, hotels and cheap flights online with Monarch. Browse 1000’s of fantastic offers and book your perfect getaway at a great price today.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Purchased a coat

Purchased a coat, poor quality, too big, no lining and for a coat to come in a 12inch by 6inch package speaks volumes, should have read the reviews first

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM. Beware, I ordered XL polo style shirts. When they arrived they were a medium despite having an XL size label. I have emails and text is the website….haven't heard a peep.
I’ve been had, don’t fall into the same trap.
Monarch if you’re reading this it’s order#6597!

22 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam . I asked for xl uk size they sent out xs . You can,t complain as it says contact customer services . But there is none . It says contact peter dont click on this e mail . My advice dont buy anything on his site. Total scam stay away .

31 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not order from this company

Do not order from this company. A total scam. Day light robbery. No customer support what so ever. And if you get a message from Peter the founder don't click on link. Spam

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Bin quality items

If I can review their products it should go below ,, 1 star. What I gave received was total rubbish. Deserved a bin. Very poor quality.

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

WOKE. Snake Plisken could have done better in 90mins

Not bad until you realise a muti national, Global company relies on a few G=y 'woke' kids to save the world. Snake Plissken could have done this himsefl 40 years ago in less than 90 minutes!! (Escape from NY)
No monsters were seen in this series if thats what you were promised!

Edit. 40 years ago! 1981 when Kurt Russel escaped NY! Legendary!

30 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Worst Ever Avoid Avoid

This company is the worst I have ever dealt with, I had a deal on a Q8 with Matt, so I have paid.
£680 for a Maxton body kit.
£130 train tickets
£40 insurance switch over
£30 Hpi check.
Only just to get a message of Matt this morning saying the car has been sold and the reason for this was because they never had to pay for the road tax for this buyer which they agreed they would do for me. For a company that deals in high end cars this is a disgrace and my advice to anyone thinking of dealing with them. Avoid at all costs..

28 mai 2021
Avis spontané
Noté 4 sur 5 étoiles

We had our bedroom fitted by Mike…

We had our bedroom fitted by Mike Davies which included a run of units on one wall and a run of sliding door wardrobes on the other side.
We were very please with Mike’s work and workmanship and attention to detail
Mike is very professional in his work as a fitter.
Mike was very polite, professional and listened to our concern regarding the fitting.
Well done and a Thank You Mike, we won’t have any hesitation to call Mike Davies to fit our bedroom again in the near future.Brilliant work Mike.
Thank you
Mr & Mrs Adam ( Bolton )

8 août 2020
Avis spontané
Noté 1 sur 5 étoiles

I had the same experience on the Faro…

I had the same experience on the Faro flight with Monarch last year with a disabled companion. Staff were most unhelpful. I wrote in and said that rather than spend money of T.V. advertising a little on staff training would stop them going bust. I wish they would. We were put at the back and not even asked to ago to the front, which would be impossible as everyone was standing up. Most unhelpful. Never travel with them again.
Similar in both directions. At Faro they were fantastic, even having a special vehicle to take you to the plane and lift you on to it. Wonderful.

7 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company! Will definetley use again!

We arrived at Leeds Bradford airport on July 14th 2017 and we booked priority check in to allow more time at the airport but the priority lane was being used by other customers which should not be allowed as they never paid anything an we paid £6 per person. This was annoying an the Swissport staff for Monarch are very rude here,
After check in, we headed to security and got stopped for not taking electronics out of our bags which we were not told about. We booked fast track and probably would've missed our flight if we never booked this. At the departures the screens said Final Call - Gate 10 and they never started boarding yet. Again, Swissports fault I know.
Once aboard the Aircraft which was an Airbus A320 registered as G-ZBAP and had a lovely cabin and the crew was very helpful. The flight departed late as we never boarding until 5 mins before departure so we never left the gate until 5 mins after departure and took to the skies 10 mins later. The flight ran smoothly with wonderful crew and couldn't be more helpful. We even had to go around due to congestion so instead of landing at 19.50 (originally scheduled for 20.00) we landed at 20.04 at Tenerife South. As I live in Scotland, it is harder to get down to England and as Leeds Bradford Airport isn't one we'll be visiting for a while we will be going to Manchester and our next time flying from Manchester will be Monarch Well Done Monarch! Well Done!

30 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Monarch Airlines

Flight to and from Palma-Gatwick. What lovely staff-attentive and kind. Ok, not how air travel used to be but they've obviously had to go the budget way as the competition have already gone but still by far THE VERY BEST out of all of the rest. The fact that I understand Monarch will be celebrating 50 years is testament to this. Thank you

16 septembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Not a holiday company to be trusted by …

Not a holiday company to be trusted by old age pensioner.
The accommodation are naver checked as we resentley had the experience in rhodes greece in the hotel called Achusa.
Very poor place as self catering apartments not even a smoke detactor in the apartment.
The owners not very help full.
No action taken or any help ftom Monarch holidays.
With our complaint we have been told to wait for an answer in 28 days.
But they did not wait 28 days to have their money from us retired couple.
Well done for cheating us with this.
We are here with proofs of our complaint if you contact us.
Plesecsend do not do this to retired people it is not very nice.

15 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Firstly I HATE flying...

Firstly I HATE flying. Terrifies me. However I found the staff were lovely and very professional. We flew Gatwick to Faro and visa versa. I broke toe on holiday and they (for £20 :-/) gave me an extra leg room seat that turned out I had the whole 3 seats to myself. Staff were very helpful getting me on and off. Only gripe was plane was a bit basic so no film or food but you can buy something on the flight, I think that's probably because it was only a 2hr 50min flight so fair enough. Overall would use again. Smooth flight. Happy customer.

12 septembre 2017
Avis spontané
Noté 1 sur 5 étoiles

ONCE A GREAT AIRLINE...SADLY NO LONGER

We have ALWAYS only used Monarch for our flights back and forth to Dalaman, only once have we ever had to complain, we paid for pre booked seats as we always do, but the seats was really uncomfortable both ways. I wrote to Monarch on our return only to be told the engineer had looked at the seats and said they were fine, I agree they looked fine but sitting on them for 5 hours they was not fine! One seat had a nylon cover on it that kept slipping and on our return flight both seats were lumpy and no back support. Considering we had paid a whopping £845 for a oneway flight we expected comfortable seats! We booked the seats in the UK and Monarch charged us in Euro's...why? it wasn't until my bank statement arrived I noted I had been charged over £23 transaction fee on top of what we had paid for the flights. Monarch 'as a gesture of good will' agreed to refund their error!! Well Monarch 'as a gesture of goodwill' we have booked 4 return flights for 2018 with your main competitor. I had to insist they refund the cost of our pre booked seats too, where is Monarch's once great customer service, long gone unfortunately. I have always recommended Monarch to all the guests who rent our villas in Turkey, 95% do book Monarch but I won't be doing this in the future as Monarch are now over priced, delayed flights and treat customers with disrespect...job well done Monarch!

12 septembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Rubbish company now but where the best …

Rubbish company now but where the best 5 years ago where you got entertainment on flights over 4 hours you had a warm meal and good seats with a good service now you get nothing with planes That are old and run down.its no suprise they are not doing well

10 septembre 2017
Avis spontané
Noté 2 sur 5 étoiles

Have been trying for 24 hours to speak …

Have been trying for 24 hours to speak to a 'human' on the customer services link without any joy. Asked friends at local travel office for assistance and they tried without success. Like Monarch but Customer Service telephone system stinks.

7 septembre 2017
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus