moneyhelper.org.uk (incl. pensionwise.gov.uk) Avis 

The adviser was well versed in pensions and it gave me an overview of all my pension options which is what I was after. The call was full of useful information on pension types and she explained each option well.

A friendly and professional service. I feel much clearer how to proceed now with organising my pension and feel at liberty to get further advice from you. Thank you.

Great and knowledgeable information regarding my pension pot.
Advisor was very easy to talk to and knew some things I didn't. Really nice man.

The representative I met was on time, approachable, quick to understand what I was sharing, and clear in her explanations and her manner.

Spoke to Jordan on WhatsApp after my bank said about the service,A service I've never used,really useful and very helpful.

Got to speak to a very knowledgeable woman who answered my question. I hate using chat bots so it was great to speak to a person. Really appreciated free access too!

My Pension Wise was helpful and informative. She showed empathy, and was good at checking my understanding and with answering my specific queries.

Really helpful. Contacted re Tax Relief on a pension payment. Explained clearly what issue was and how to go about resolving it.
When I asked Nest the exact same thing they just shrugged.

Prompt and knowledgeable advice. Recommended !

Very high level advice - nothing that I hadn’t already picked up from their web site. A financial advisor is a better bet, particularly for some pension types, e.g., final salary/defined benefit.

Answers to my questions were given clearly, helpfully and straightforward.

I was so glad I got in touch with Money Helper. The advisor dealt with my State Pension dilemma with ease, was very professional, and knew exactly what steps to take next, and showed a lot of empathy and consideration on how to deal with it. I believe the advisors help took a lot of pressure off me, and I felt relieved that at least there was someone who I could refer to and resolve my issue promptly with the greatest respect, and try out different solutions until we get a positive result!
So I absolutely recommend 'Money Helper' 100%!

A really worthwhile conversation that really helped me understand all my pension options. It was tailored to my personal situation and gave me confidence to make decisions about my financial future

A human answered the phone. There was no background noise. I received support and clear information in a very empathetic way. The information helped me to move forward with my issue. I definitely recommend Money Helper.

Called for urgent information on my UK private pension. Appointment to speak to someone in 4 weeks but you can go online. This was a waste of time. Automated messages then you can ask a question and after 20 minutes of no reply I gave up. Had to use a Chat GPT to get some ideas but this is not UK and it’s scary how badly served UK pensioners are. No wonder they are an easy target for scammers. The Government should be ashamed how useless these so called public services are. Wake up UK and look after us old folk :(

Very helpful and understanding advisers who are willing to listen and offer guidance to unblock situations that have gone on for too long.

I think the service is informative. I was aware that I needed to give this area a lot more thought.

In one word exceptional

Definitely recommend. Really good unbiased advice. However, i gave a 4star because, I have come across advisors who know “their stuff” but not all are good at explaining their knowledge in layman simple terms. Room for improvement.

I recommend this to everyone, very clear guidance, jargon explained. I feel alot more confident to better manage my pension funds