Montaviohome Avis

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2,3

Magasin de luminaires

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

Écrit par l'entreprise

Montavio Home is an online retailer providing modern lighting solutions. We strive to provide you with innovative and stylish lighting solutions for your home, without compromising on quality and design – and all at the best possible price.

Coordonnées de contact

Etats-Unis
www.montaviohome.com

2,3

Bas

6 avis

5 étoiles

4 étoiles

3 étoiles

2 étoiles

1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Tous les avis

(6)

6 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

ll y a 3 jours

Nothing received in over 5 weeks, no responses anymore

I have ordered a shipment on July 21. So far, nothing received. On a first email on August 3rd, I got a reply it had been shipped and were arriving soon. But no, nothing, no updates, no further replies on my follow-up emails. Behaviour of a scam company, I can only redommend not to buy here.

27 août 2026

Avis spontané

Réponse de Montaviohome

ll y a 2 jours

Hi Beatrice,

I'm really sorry for the delay and for the lack of follow-up on your emails, that's not the experience we want anyone to have, and I understand why this feels concerning.

We want to reassure you that Montavio Home is a real, registered company, Montavio Group Int LLC, registered in Wyoming, USA, and we're not a scam operation. That said, a 5-week wait with no updates is a genuine problem, and we'd like to make this right.

Could you please contact us directly at info@montaviohome.com with your order number? We'll investigate both the shipping delay and why your follow-up emails weren't answered, and get this resolved for you as quickly as possible.

Thank you for your patience, and again, apologies for the experience so far.

Best regards,
Montavio Home Support

ll y a 5 jours

Actually there is no option to choose 0…

Actually there is no option to choose 0 stars. Montavio does not deserve any star. PLEASE DO NOT PLACE ANY ORDERS AS THIS IS A SCAM COMPANY. No delivery has been made yet. No responses as well. WE NEED TO REPORT SUCH COMPANY TO CYBER CRIME AND CONSUMER COUNCIL.

12 juillet 2026

Avis spontané

Réponse de Montaviohome

ll y a 4 jours

Hi,

I'm sorry to hear about your experience and completely understand the frustration.

We'd like to look into this properly. Could you please contact us directly at info@montaviohome.com with your order number so we can investigate what happened and get this resolved for you?

Thank you.

Best regards,
Montavio Home Support

19 août 2026

nothing came, no one is responding

I have the same problem like another person who commented - I placed an order a month ago, the order status changed after a week, but they didn't send me a tracking code. I tried to contact them for the tracking code after a few weeks have passed and no one replied on either email after multiple inquiries and a couple of days of waiting for a response. This is either some sort of a scam or just a terrible customer service.
Montavio Home Support, I see you are replying here, why are you not replying to the emails I have sent? Obviously other customers have the same problem and are not getting a response from you - this defies any logic for me. Another person here wrote that you are not a real company, I also tried searching for you in the internet, but you don't have online presence beside your own website, whose domain was registered a few months ago. This company is either very new and inexperienced, or a scam.

19 août 2026

Avis spontané

Réponse de Montaviohome

ll y a 4 jours

Hi,

I'm really sorry for the frustration and delay here, and I understand why this looks concerning given what you've described.

We want to reassure you that Montavio Home is a real, registered company — Montavio Group Int LLC, registered in Wyoming, USA.

We'd like to look into this directly and figure out what happened with your emails. Could you please contact us at info@montaviohome.com with your order number? We'll investigate the tracking issue and the missed replies and get back to you as quickly as possible.

Thank you for your patience, and again, apologies for the experience so far.

Best regards,
Montavio Home Support

19 août 2026

I placed an order on July 30

I placed an order on July 30. Should be Delivery by August 9th. No respons on my e-mails I sent them. Today is August 19. Any help please.

19 août 2026

Avis spontané

Réponse de Montaviohome

ll y a 4 jours

Hi,

I'm really sorry for the delay and the lack of response to your emails, that's not the experience we want you to have.

Could you please contact us directly at info@montaviohome.com with your order number? We'll look into both the delivery status and why your previous emails weren't answered, and get back to you as quickly as possible.

Thank you for your patience, and again, apologies for the experience so far.

Best regards,
Montavio Home Support

14 août 2026

I placed an order for 140 USD on August…

I placed an order for 140 USD on August third. I sent an e-mail asking for a tracking number/expected shipping date on the 6th, as the order has sat on "order placed" with no updates since then.

It's August 13th and they still have not even processed the order on their end, or written back.

13 août 2026

Avis spontané

Réponse de Montaviohome

15 août 2026

Hi David,

Thanks for reaching out, and sorry for the frustration this has caused.

I checked your order, and it was actually refunded already. You should have received an email confirmation about this well before the 13th. Could you double check your inbox (and spam/junk folder) for that notice? If you're not seeing it, let me know and I can resend the confirmation.

Apologies again for the mix-up on communication timing, happy to help sort out anything else on your end.

Best regards,
Montavio Home Support

13 août 2026

There is no company

The company does not exist, it is a scheme.

3 août 2026

Avis spontané

Réponse de Montaviohome

Actualisé le 15 août 2026

Hi José,

We are not sure where this comment stems from.
We want to reassure you that Montavio Home is a real, operating company.
We are registered as Montavio Group Int LLC in Wyoming, USA, and actively fulfill orders daily.

If you have a specific order or experience you'd like us to look into, please let us know and we'll sort it out right away.

Best regards,
Montavio Home Support

L’expérience Trustpilot

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