What a fantastic experience buying a motorbike from Moonraker. Excellent communications, and was made to feel welcome when I came to collect and ride away. Would highly recommend to anyone.
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Fantastic experience, helpful and friendly service. I felt welcome as soon as I walked through the door and coffee was offered straight away. They took two motorcycles in part exchange, and delivered... Voir plus
They are great when selling you bike but as soon as you have bought the bike, they don’t want to know or help. I’ve found the boss very unprofessional, rude & unhelpful. He needs to learn some goo... Voir plus
picked up my new royal enfield 350 signal in dessert sand colour 20 mile ride home smiling all the way what a great bike and the process of purchase with moonraker could not of been smoother or more p... Voir plus
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4,3
Excellent
26 avis
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picked up my new royal enfield 350…
picked up my new royal enfield 350 signal in dessert sand colour 20 mile ride home smiling all the way what a great bike and the process of purchase with moonraker could not of been smoother or more pleasant.....well done top service and a great motorcycle. regards Terry
9 septembre 2023
Avis spontané
Royal Enfield Hunter 350cc
I needed a new "mobility scooter"'and after watching hundreds of uTube videos, set my heart on a Royal Enfield Hunter in Rebel Red. I live in the North East of England and neither of the two dealers within reasonable travelling distance had what I wanted in stock - moreover they could not give a delivery period even if I paid a deposit and ordered one. I tried half a dozen other Royal Enfield dealerships at increasing distances from home with the same result, eventually contacting Moonraker Motorcycles in Norwich - only to be told that they did not have one in stock but that they would see what they could do and call me back. I was so disappointed I resigned myself to the fact that I was simply not going to get my dream bike - BUT fifteen minutes later Paul, the owner phoned to say he could get one to me next Tuesday (seven days away). I was over the moon (raker) with joy and agreed the sale there and then. Next day Paul phoned again and said that his alternative courier could deliver coming Saturday (only four days away), but that it was more expensive ........ I said that I didn't mind paying extra for faster delivery. I couldn't believe it when Paul refused to increase my bill saying a deal is a deal, he would cover the cost and he was only interested in satisfying a new customer.
My bike arrived as promised, on time and in mint condition - I'm now proudly showing my new "mobility scooter" off to my geriatric mates and making them insanely jealous!! I've bought many motorcycles during my 72 years - but I can honestly say the purchasing experience with Moonraker is the best I've ever had. THANK YOU PAUL!!!!!
29 août 2023
Avis spontané
All wanted was to spend £7000 with…
All wanted was to spend £7000 with them.
I chased by phone and also by email.
No response.
I have been Ghosted.
Someone grow a pair and take responsibility for this conduct.
Appalling behaviour.
I will not be purchasing a bike from this company.
8 août 2023
Avis spontané
Good old fashioned service ,I would…
Good old fashioned service ,I would like to thank Paul and his team for the attention to detail when I purchased my new Royal Enfield Continental 650GT .
Delivered on time free and with all the ordered extras .
After owning many Classic and super bikes the 650GT is a great choice now .
Cheers Mark K
11 avril 2022
Avis spontané
Avoid!
They are great when selling you bike but as soon as you have bought the bike, they don’t want to know or help.
I’ve found the boss very unprofessional, rude & unhelpful. He needs to learn some good customer service skills.
Can never fit anyone in for bikes to be fixed, so pointless having them as a contact.
Really unsatisfactory & disappointing experience, I won’t be returning & warning anyone that asks me to be honest.
4 mars 2022
Avis spontané
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